22
Inspections
47
Deficiencies
0
Actual Harm or Above
33
Occurrences
May 14, 2026
Last Inspection
S/S D/E/F Potential for harm

The most recent inspection of RIVERBEND HEALTH AND REHABILITATION CENTER on record is dated May 14, 2026. Across 22 published inspections, state surveyors cited 47 deficiencies, none of which reached the actual-harm level.

Colorado publishes inspections on a rolling window, so older surveys may no longer appear. Citation codes 0000 and 9999 are the surveyor's opening and closing comments, not deficiencies, and are excluded from the counts above. Where the state required one, the facility's own plan of correction is shown beneath the finding it answers.

Provider Information

Status
Active
Facility Type
SNF/NF Dual Certification
Administrator
Deckman, Courtney R
Owner
COTTONTAIL CREEK HEALTHCARE INC
Phone
(970) 669-0345
Payor Source
Medicare, Medicaid, Private Pay
City
LOVELAND
ZIP
80534-5228

Inspections & Citations

22 inspections · 47 deficiencies
5/14/2026Recertification Survey · ID 22F6B7-L16 deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and represent the facility's general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a). This survey was conducted on May 14, 2026, for compliance with the National Fire Protection Association (NFPA 101) Life Safety Code (2012) Chapter 19 “Existing Health Care Occupancies.”This structure is a one (1) story, Type III (200) IIIB construction. The facility has a partial basement used only for support services, with no resident access. The facility is licensed for 100 beds, and the census on the date of the survey was 82. The facility is protected throughout by a National Fire Protection Association (NFPA) 13 automatic wet-pipe and anti-freeze fire sprinkler systems. The facility is classified as fully sprinklered. The results of this survey were discussed with the Maintenance Supervisor and the Facility Administrator during the exit conference.
Plan of correction
The state did not require a plan of correction for this citation.
0161Building Construction Type and Height
Findings
During the record review, observations, and interviews, it was determined that the facility failed to provide documentation in accordance with Section 4.5.8 of the Life Safety Code. Without an accurate copy of the life safety plans. We cannot verify that the construction type, fire separations, and smoke barriers are being maintained within the facility in accordance with NFPA 101, Life Safety Code. This was evidenced by the following:1. No records or documentation of annual inspections above the ceiling to verify fire protection systems and fire/smoke barriers are being maintained. NFPA 101, 4.5.8 Maintenance. Whenever or wherever any device, equipment, system, condition, arrangement, level of protection, or any other feature is required for compliance with the provisions of this Code, such device, equipment, system, condition, arrangement, level of protection, or other feature shall thereafter be maintained, unless the Code exempts such maintenance.
Plan of correction · submitted by the facility
K161Building Construction Type and Height Resident Specific: No residents Identified but could affect all residents, staff and visitors within the facility. Identification of others: Potential to affect all occupants, who might include staff, residents and visitors. System and Measures: During the record review, observations, and interviews, it was determined that the facility failed to provide documentation in accordance with Section 4.5.8 of the Life Safety Code. Without an accurate copy of the life safety plans. We cannot verify that the construction type, fire separations, and smoke barriers are being maintained within the facility in accordance with NFPA 101, Life Safety Code. Findings Include: No records or documentation of annual inspections above the ceiling to verify fire protection systems and fire/smoke barriers are being maintained. The facility has requested a time limit waiver so we can get the Life Safety plans per the guidance from Life Safety. Monitoring: Maintenance will maintain the Life Safety plans once they are received. In compliance on: 5/14/2027
0211Means of Egress - General
Findings
Based on observations and staff interviews, it was determined that the facility failed to maintain the means of egress in accordance with Life Safety Code Section 19.2 and Chapter 7. This was evidenced by the following: Memory care exit gate drags on the ground and is difficult to open. NFPA 101, 7.1.10.1* General. Means of egress shall be continuously maintained free of all obstructions or impediments to full instant use in the case of fire or other emergencies. NFPA 101, 19.2.1 General. Every aisle, passageway, corridor, exit discharge, exit location, and access shall be in accordance with Chapter 7. This deficient practice could affect all residents, staff, and visitors throughout the smoke compartment if this exit discharge is needed during an emergency. The exit deficiency was discussed during the exit conference.
Plan of correction · submitted by the facility
K211Means of Egress - GeneralResident Specific: No residents Identified but could affect all residents, staff and visitors within the facility. Identification of others: Potential to affect all occupants, who might include staff, residents and visitors. System and Measures: Based on observations and staff interviews, it was determined that the facility failed to maintain the means of egress in accordance with Life Safety Code Section 19.2 and Chapter 7. This was evidenced by the following:Memory care exit gate drags on the ground and is difficult to open. The maintenance Director has completed the repairs to the gate, and it no longer drags. Monitoring: Maintenance will check the rest of the facility confirm all egress gates and doors are free to open with ease. This will be monitored monthly when doing door checks in TELS.In compliance on: 5/29/2026
0353Sprinkler System - Maintenance and Testing
Findings
Based on observations during the survey, it was determined that the facility failed to maintain the automatic fire sprinkler system in accordance with National Fire Protection Association (NFPA) 25, 5.2.1.2 This was evidenced by the following:Storage is too close to the fire sprinkler in the hall closet near room 29. This deficiency could affect occupants throughout the smoke compartment if the fire sprinkler system fails to perform as designed. The Maintenance Director acknowledged the automatic sprinkler deficiency during the walk-through. NFPA 25, 5.2.1.2* The minimum clearance required by the installation standard shall be maintained below all sprinkler deflectors. A.5.2.1.2 NFPA 13, Standard for the Installation of Sprinkler Systems, allows stock furnishings and equipment to be as close as 18 in. (457 mm) to standard spray sprinklers. This deficiency was discussed during the exit conference.
Plan of correction · submitted by the facility
K353Sprinkler System - Maintenance and TestingResident Specific: No residents Identified but could affect all residents, staff and visitors within the facility. Identification of others: Potential to affect all occupants, who might include staff, residents and visitors. System and Measures: Based on observations during the survey, it was determined that the facility failed to maintain the automatic fire sprinkler system in accordance with National Fire Protection Association (NFPA) 25, 5.2.1.2 This was evidenced by the following:Storage is too close to the fire sprinkler in the hall closet near room 29. Maintenance has removed the items near the sprinkler and has done an education with staff. Monitoring: Maintenance will check the rest of the facility confirm all storage areas are in compliance and will complete the educations for the staff. In compliance on: 5/29/2026
0363Corridor - Doors
Findings
Based on observation and staff interviews during the survey, it was determined that the facility failed to maintain corridor doors in accordance with the Life Safety Code Section 19.3.6.3This was evidenced by the following: Fire/smoke corridor doors near room 117 do not close completely,NFPA 101, 19.3.6.3.1 19.3.6.3.1* Doors protecting corridor openings in other than required enclosures of vertical openings, exits, or hazardous areas shall be doors constructed to resist the passage of smoke. NFPA 101, 19.3.6.3.2, (2) In smoke compartments protected throughout by an approved, supervised automatic sprinkler system in accordance with 19.3.5.7, the door construction materials requirements of 19.3.6.3.1 shall not be mandatory, but the doors shall be constructed to resist the passage of smoke. This deficient practice could affect all residents within the smoke compartments if egress becomes untenable due to smoke and heat transfer through the non-latching corridor doors and gaps in the door smoke seals. This was discussed during the exit conference.
Plan of correction · submitted by the facility
K363Corridor - Doors Resident Specific: No residents Identified but could affect all residents, staff and visitors within the facility. Identification of others: Potential to affect all occupants, who might include staff, residents and visitors. System and Measures: Based on observation and staff interviews during the survey, it was determined that the facility failed to maintain corridor doors in accordance with the Life Safety Code Section 19.3.6.3This was evidenced by the following: Fire/smoke corridor doors near room 117 do not close completely. Maintenance has done the repairs needed to the doors so they close with a positive latch. Monitoring: Maintenance has checked the rest of the doors and confirmed all doors are closing with a positive close and will maintain logs with monthly door checks in TELS.In compliance on: 5/29/2026
0521HVAC
Findings
Based on a review of records and staff interviews during the survey, the facility failed to maintain all corridors in accordance with NFPA 90A, Standard for the Installation of Air-Conditioning and Ventilation Systems, Section 4.3.12.1.1, Egress Corridors. This was evidenced by the following: During the record review and facility walk-through, it was found that the facility uses swamp coolers to cool the corridors, resident rooms, and adjacent areas, thereby turning all corridors into plenum spaces. This deficiency affects all residents and staff in all smoke compartments. NFPA 90A, 4.3.12.1.1* Egress corridors in nursing and long-term care facilities shall not be used as a portion of a supply, return, or exhaust air system serving adjoining areas unless otherwise permitted. This was discussed during the exit conference. NOTE: This facility has a current waiver for this deficiency.
Plan of correction · submitted by the facility
K521HVACResident Specific: No residents Identified but could affect all residents, staff and visitors within the facility. Identification of others: Potential to affect all occupants, who might include staff, residents and visitors. System and Measures: Based on a review of records and staff interviews during the survey, the facility failed to maintain all corridors in accordance with NFPA 90A, Standard for the Installation of Air-Conditioning and Ventilation Systems, Section 4.3.12.1.1, Egress Corridors. This was evidenced by the following:During the record review and facility walk-through, it was found that the facility uses swamp coolers to cool the corridors, resident rooms, and adjacent areas, thereby turning all corridors into plenum spaces. This deficiency affects all residents and staff in all smoke compartments. The facility has a current waiver and will monitor the expiration date and file for a new time limited waiver prior to the expiration date of the current waiver. .Monitoring: The facility has a current waiver and will monitor the expiration date and file for a new time limited waiver prior to the expiration date of the current waiver. In compliance on: 5/29/2026
0712Fire Drills
Findings
Based on a review of the records and staff interview, it was determined that the facility failed to conduct fire drills in accordance with the Life Safety Code, NFPA 101, Sections 19.7.1.6 and 4.7.4. This was evidenced by the following: Fire drills were not conducted at varying times and under varying conditions. The time of the drills was too close to the previous drills. This inadequate training could impact residents in all smoke compartments during actual emergencies when staff are unprepared for unusual conditions. NFPA 101 Fire drills in health care occupancies shall include the transmission of a fire alarm signal and simulation of emergency fire conditions. NFPA 101, 4.7.4. Drills shall be held at expected and unexpected times and under varying conditions to simulate the unusual conditions that can occur in an actual emergency. This deficiency was discussed with the Administrator and Maintenance Director during the exit conference.
Plan of correction · submitted by the facility
K712Fire DrillsResident Specific: No residents Identified but could affect all residents, staff and visitors within the facility. Identification of others: Potential to affect all occupants, who might include staff, residents and visitors. System and Measures: Based on a review of the records and staff interview, it was determined that the facility failed to conduct fire drills in accordance with the Life Safety Code, NFPA 101, Sections 19.7.1.6 and 4.7.4. This was evidenced by the following:Fire drills were not conducted at varying times and under varying conditions. The time of the drills was too close to the previous drills. The facility has conducted an education with the maintenance director and the executive director on conducting fire drills in accordance with the Life Safety Code and NFPA 101 Sections 19.7.1.6 and 4.7.4. Monitoring: The facility has conducted an education with the maintenance director and the executive director on conducting fire drills in accordance with the Life Safety Code and NFPA 101 Sections 19.7.1.6 and 4.7.4. This is currently in TELS but will be added to include the varying times for fire drills to stay in compliance. In compliance on: 5/29/2026
4/30/2026Complaint, Recertification Survey · ID 22F6B7-H17 deficiencies
0000Initial CommentsSurveyor note2 building records
Findings · record 1 of 2
A recertification survey with complaint #CO1913850, #CO1913851, #CO2669632, #CO2964871, #CO2989690, #CO2992317, Incident #2967698, Incident #2967770, Incident #2967819, Incident #2967865, Incident #2967891, Incident #2967925 and Incident #2989786 was conducted on 4/27/26 to 4/30/26. Seven deficiencies were cited.
Findings · record 2 of 2
An Emergency Preparedness survey was conducted from 4/27/26 to 4/30/26. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0554Resident Self-Admin Meds-Clinically Approp
Findings
Based on observations, record review and interviews, the facility failed to ensure the self-administration of medications was clinically appropriate for one (#65) of one resident out of 51 sample residents. Specifically, the facility failed to ensure Resident #65 was assessed for self-administration of Visine eye drops and DeepSea nasal saline. Findings include:I. Facility policy and procedureThe Self Administration of Medications policy, undated, was provided by the nursing home administrator (NHA) on 4/30/26 at 5:09 p.m. It revealed in pertinent part, "All residents who desire to self-administer medication may do so if deemed safe by the provider and the facility. "The resident must follow all facility policies for self-medication."The facility shall compile a list of all resident medications along with any known allergies and verify the accuracy and completeness of the list with the resident and authorized practitioner at the time of admission."The facility shall review this list with the resident and authorized practitioner at least once a year and maintain documentation of such review."The facility will perform an evaluation of resident’s ability to self-administer safely upon admission, quarterly, and with a significant change. An evaluation may also be done if a new medication is ordered or if the staff believes the resident is not administering the medication safely."The facility shall report non-compliance, misuse, or inappropriate use of known medications by a resident who is self-administering to that resident’s authorized practitioner and responsible party if applicable."Any resident deemed safe to self-administer medications will have an assessment and a quarterly updated care plan."Failure to administer and/or store medications safely may result in the facility and provider removing the self-administration order."II. Resident #65A. Resident statusResident #65, age greater than 65, was admitted on 10/22/24. According to the April 2026 computerized physician orders (CPO), diagnoses included osteoarthritis (chronic joint disease), spinal stenosis, hypertension, major depressive disorder, generalized anxiety disorder and muscle weakness. The 3/11/26 minimum data set (MDS) assessment revealed the resident was cognitively intact with a brief interview for mental status score (BIMS) of 15 out of 15. She required staff supervision for toileting and transfers, moderate assistance with personal hygiene, and set-up assistance with eating. B. Resident observation and interviewOn 4/28/26 at 10:04 a.m. Resident #65 was sitting in her power wheelchair in her room, facing her bed and the bedside drawer. The drawer was partially opened, revealing a bottle of DeepSea nasal saline and a bottle of Visine eye drops inside. Resident #65 said she used the medications by herself, so she kept them in her drawer. She said she used the medications frequently every day but did not remember how many times she used them per day. Resident #65 said the facility staff was aware of the medications in her drawer. C. Record reviewReview of Resident #65’s April 2026 electronic medication administration records (EMAR), from 4/1/26 to 4/29/26, revealed no documentation to indicate that the Visine eye drops and the DeepSea nasal saline had been administered to the resident.-However, Resident #65 said she used the Visine eye drops and DeepSea nasal saline every day. (see resident interview above).-Review of Resident #65’s electronic medical record (EMR) did not reveal that an assessment for the self-administration of Visine eye drops and DeepSea nasal saline had been completed for the resident.-Review of Resident #65’s April 2026 CPO revealed there was no active physician’s order for the Visine eye drops and the DeepSea nasal saline. III. Staff interviewsRegistered nurse (RN) #1 was interviewed on 4/30/26 at 9:15 a.m. RN #1 said Visine eye drops and DeepSea nasal saline were medications and required a physician’s order to administer. RN #1 said Resident #65required assessment to deem her safe to administer her own medication before being allowed to have medication in her possession. RN #1 said Resident #65 did not have a physician’s order for the Visine and DeepSea nasal saline. RN #1 said she would immediately inform her supervisor and remove the medications from the resident’s bedside drawer until it was deemed safe for her to have the medications in her possession. The director of nursing (DON) and the regional clinical resource were interviewed together on 4/30/26 at 10:45 a.m. The DON said Visine eye drops and DeepSea nasal saline were medications and required a physician’s order and a resident assessment in order for them to be self-administered and made available to Resident #1 in her bedside drawer. The DON said she was notified by RN #1 of the absence of a physician’s order and immediately placed an order for the Visine eye drops and the DeepSea nasal saline. The DON said without an assessment, there was no monitoring for side effects or drug-to-drug interactions The regional clinical resource said all medications should be stored in a secure area, out of reach of all residents, unless otherwise indicated. She said medications kept at residents’ bedsides were prone to contamination. She said if a resident touched the tip of a Visine bottle to an infected eye and continued to use it, or if another resident gained access to the bottle, it would create a significant infection control hazard. The regional clinical resource said the facility would immediately provide education to clinical staff to ensure medications were stored in a secure location. She said the facility would ensure all residents’ medications had the required physician’s orders and safety assessments for self-medication administration.
Plan of correction · submitted by the facility
#1 Corrective Action: The facility failed to ensure the self-administration of medications was clinically appropriate for one (#65) of one resident out of 51 sample residents. Specifically, the facility failed to ensure Resident #65 was assessed for self-administration of Visine eye drops and Deep Sea nasal saline. Director of nursing (DON)/designee recovered medications. Follow up was completed with medical doctor (MD) for orders to self-administer medications, care plan updated and self-administer assessment completed.#2 Identification of Others: The facility took the following actions to prevent any further self-administration of medications without orders by doing a complete room to room sweep of all resident rooms on 4/30/2026. No further concerns noted at this time.#3 Systemic Changes: The DON or designee have educated all nursing staff on ensuring no residents have medications at bedside. The education also included if the resident does have access to self-administration that all medications will be stored in a safe place and out of reach of other residents. Resident #65 was instructed to notify staff immediately if any outside medications are brought in to ensure proper interventions and safety measures are in place.#4 Monitoring: The DON or designee will complete 4 resident room sweeps 3 times weekly (for a minimum of 12 weeks) to ensure no resident without proper orders are self-administering medications. The audit will include the date, resident name, if any medications are at bedside, if they have an order to self-administer medications and if these items have a proper care plan along with MD orders. In addition, there will be a section for notes and staff education. Audits will be reviewed by the Risk Management/Quality Assurance Committee monthly until such time consistent substantial compliance has been achieved as determined by the committee. This will be recorded on an audit form. Audits will be reviewed by the Risk Management/Quality Assurance Committee monthly until such time consistent substantial compliance has been achieved as determined by the committee.
0568Accounting and Records of Personal Funds
Findings
Based on record review and interviews, the facility failed to provide evidence that a quarterly statement was provided to residents and/or resident representative to establish and maintain a system that assures a full and complete, generally accepted accounting principles, of each resident's personal funds entrusted to the facility on the resident's behalf for one (#65) of one resident reviewed for personal funds out of 51 sample residents. Specifically, the facility failed to provide Resident #65 with a copy of her personal funds statement on at least a quarterly basis. Findings include:I. Facility policy and procedureThe Accounts Receivable policy and procedure, revised 1/1/26, was provided by the nursing home administrator (NHA) on 5/4/26 at 1:12 p.m. It read in pertinent part, "This procedure defines the standardized process for managing and monitoring Resident Trust Funds (RTF), ensuring residents have appropriate access to their funds while safeguarding those assets in full compliance with applicable state and federal regulations. It promotes consistency, transparency, and accountability in the administration of resident finances. "The facility will send out the RTF statement to the resident or the resident's legal representative within 30 days from the end of the quarter or as specified by the state or in the federal regulations."The business office will keep a copy of the quarterly statements sent to the residents or their legal representatives."The facility’s executive director will be responsible for ensuring quarterly statements are submitted in a timely manner and in accordance with State or Federal regulations.”II. Resident trust fund authorizationThe Authorization and Agreement to Manage Resident Funds form read in pertinent part, "By my signature below, I hereby authorize the facility named above to establish and manage a federal deposit insurance corporation (FDIC) insured interest-bearing resident fund or burial account with the options specified above. I understand that I may have my recurring checks deposited into my resident fund account, that I may make deposits to and withdrawals from my resident fund account at the facility, and that I will receive a statement of any account I have at least quarterly."III. Resident #65A. Resident statusResident #65, age greater than 65, was admitted on 10/22/24. According to the April 2026 computerized physician orders (CPO), diagnoses included osteoarthritis (chronic joint disease), spinal stenosis, hypertension, major depressive disorder, generalized anxiety disorder and muscle weakness. The 3/11/26 minimum data set (MDS) assessment revealed the resident was cognitively intact with a brief interview for mental status score (BIMS) of 15 out of 15. B. Resident interviewResident #65 was interviewed on 4/27/26 at 3:16 p.m. Resident #65 said she was her own financial responsible person, but she said she had never received a statement about her personal funds account since admitting to the facility over a year and a half ago. She said she often went to the business office to ask them verbally whenever she wanted to know her account balance, and the business office manager would verbally tell her the balance. C. Record reviewA request was made on 4/29/26 for documentation to indicate when Resident #65 received her quarterly statements. -However, the business office manager was unable to provide documentation that indicated when Resident #65 received her personal funds account balance statements on a quarterly basis (see interviews below). IV. Staff interviewsThe business office manager was interviewed on 4/29/26 at 2:14 p.m. The business office manager said Resident #65 was her own financially responsible person. She said the resident often stopped by the business office to verbally request her personal funds account balance. The business office manager said she prepared the personal funds account balances of all residents who had a trust account with the facility, but she said she did not send balance statements out to the residents or their representatives. The business office manager said the facility managed the finances for Resident #65 and a personal funds account balance statement should be issued to her at least quarterly. She said she thought the verbal reports she gave to the resident regarding her balance counted, however, she said she did not have documentation of when Resident #65 verbally requested her account balance. The NHA was interviewed on 4/30/26 at 11:20 a.m. The NHA said residents could request a personal funds account balance statement at any time, but it should not replace the policy of issuing quarterly statements and documenting when the statements were issued to residents or sent to their representatives. The NHA said all residents who had money managed by the facility should have received a quarterly personal funds account balance statement, including Resident #65. The NHA said the business office manager should send and document when residents' personal funds account balance statements were issued.
Plan of correction · submitted by the facility
#1 Corrective Action: The facility failed to provide quarterly statements to residents and/or resident representative for one (#65) of one resident out of 51 samples. Specifically, the facility failed to provide Resident #65 with a quarterly statement of her personal funds. Business Office Director provided a statement to all residents or resident representatives on 4/30/2026.#2 Identification of Others: The facility took the following actions to ensure all residents or resident representatives with a facility account received their quarterly statements. 47 residents had an open account as of 4/30/2026. All 47 residents or their resident representative received a statement on 4/30/2026.#3 Systemic Changes: The executive director (ED) educated the Business Office Director on the policy of providing quarterly statements to residents. On 5/19/2026, residents were informed via resident council that they would receive a quarterly statement if they have a facility account.#4 Monitoring: The ED will audit to ensure quarterly statements are provided timely to all residents or resident representatives for the next 7 months. This will allow us to review the remaining 3 quarters this year. Audits will be reviewed by the Risk Management/Quality Assurance Committee monthly until such time consistent substantial compliance has been achieved as determined by the committee. This will be recorded on an audit form. Audits will be reviewed by the Risk Management/Quality Assurance Committee monthly until such time consistent substantial compliance has been achieved as determined by the committee.
0600Free from Abuse and Neglect
Findings
Based on record review and interviews, the facility failed to ensure one (#65) of six residents reviewed for abuse out of 51 sample residents was kept free from abuse. Specifically, the facility failed to protect Resident #65 from verbal abuse by Resident #60. Findings include:I. Facility policy and procedureThe Abuse policy, dated October 2024, was received from the nursing home administrator (NHA) on 4/27/26 at 10:41 a.m. It read in pertinent part,“It is the policy of this facility that reports of abuse, neglect, misappropriation of property, and exploitation are promptly and thoroughly investigated. When an incident or suspected incident of abuse or neglect is reported, the administrator or designee will investigate the incident with the assistance of appropriate personnel. The investigation will consist of at least the following: an interview with the person(s) reporting the incident; interviews with any witnesses to the incident; an interview with the resident if possible; an interview with staff members having contact with the resident during the period/shift of the alleged incident if applicable; interviews with the resident's roommate, family members, and visitors if applicable; and, a review of all circumstances surrounding the incident. All residents and alleged victims of any pending investigation will be kept safe from any alleged assailants until an outcome of further investigation is achieved. Should the investigation reveal that abuse occurred, the administrator would report such findings to the State Licensing Agency as necessary, health department within 24 hours and police department within two hours as necessary with the results of the completion of the investigation. The administrator or designee will complete a copy of the Resident Abuse Investigation Report form within five working days of the reported incident.” II. Incident of verbal abuse towards Resident #65 by Resident #60 reported on 4/7/26A. Facility investigationThe 4/7/26 facility investigation documented a verbal altercation between Resident #60 and Resident #65. The incident occurred on an unknown date in the dining room when Resident #60 passed Resident #65 and called her an inappropriate name. When interviewed by facility staff, Resident #65 said, “She just says mean things to me like ‘fat (expletive)’ when she goes by me. I try to ignore her in the hallways but now she will come real close to me in the dining room and call me names.”Resident #60 denied the incident occurred. Five staff members and 11 residents were interviewed. Those interviewed denied having an issue with Resident #60 and had not heard Resident #60 be verbally aggressive towards Resident #65. Staff abuse education was completed with 13 staff members in attendance, but only five staff completed an abuse quiz. Resident #60 was placed on frequent safety checks for three days. The residents’ responsible parties, the police and the physicians were notified. The investigation documented that the facility unsubstantiated verbal abuse.-However, abuse occurred due to Resident #60 making willful verbal insults to Resident #65 causing significant emotional distress for Resident #65 (see resident’s interview below). B. Resident #60 (assailant) 1. Resident statusResident #60, age 68, was admitted on 2/9/22. According to the April 2026 computerized physician orders (CPO), diagnoses included schizoaffective disorder, bipolar type and cerebrovascular accident (CVA). The 2/24/26 minimum data set (MDS) assessment revealed the resident had moderate cognitive impairment with a brief interview for mental status (BIMS) score of 10 out of 15. Resident #60 denied feeling down, depressed, or hopeless and no behaviors were documented. The MDS assessment indicated the resident received antipsychotic medication on a routine basis. 2. Resident interviewResident #60 was interviewed on 4/28/26 at 9:00 a.m. Resident #60 said the incident with Resident #65 happened a few weeks ago in the dining room and she did not remember what she said to Resident #65. She said she and Resident #65 used to have rooms next to each other and they shared a bathroom. She said they had many disagreements back then so Resident #60 moved to a room on another unit. She said she continued to eat her meals in the dining room away from Resident#65. She said she ignored Resident #65 and had not had any further interactions with her. 3. Record reviewResident #60’s trauma care plan, initiated 9/1/24 and revised 11/22/24, revealed the resident had received counseling in the past but was currently unwilling to participate. Interventions included, when the resident became agitated, intervening before the agitation escalated, guiding the resident away from the source of distress and engaging the resident calmly in conversation. Resident #60's psychosocial care plan, initiated 2/25/26, revealed the resident had the potential for a psychosocial well-being problem related to diagnosis of schizoaffective bipolar disorder and speech and language deficits. Interventions, initiated and revised on 4/27/26 (during the survey), included that social services and activities would continue to monitor and provide emotional support as needed. Triggers included others being in her space. Resident #60’s behavior care plan, initiated 9/1/24 and revised 4/12/26, indicated the resident had a history of verbal aggression related to poor impulse control and schizoaffective disorder. Interventions included administering medications as ordered, notifying social services, the NHA, and the physician of increases in behavior, when the resident became agitated, intervening before the agitation escalated, guiding the resident away from the source of distress, engaging the resident calmly in conversation, if the resident’s response was aggressive, staff were to walk calmly away and approach later. An intervention indicating triggers of people being in her space was initiated 4/12/26 and revised 4/28/26, during the survey. -The care plan failed to identify the episode of verbal aggression towards Resident #65 that was brought to the facility’s attention on 4/7/26 (see facility investigation above) and the interventions implemented to prevent further verbal abuse incidents. A review of Resident #60's electronic medical record (EMR), from 12/1/25 to 4/30/26, failed to reveal documentation of behaviors or verbal aggression. The incident with Resident #65 was not documented in the progress notes, however, Resident #60 had been moved to a different hall in the facility following the incident. Social services progress notes on 4/7/26, 4/10/26 and 4/15/26 indicated Resident #60 said she was not fearful of anyone and stated “I don’t like some people but I’m not fearful.” She refused behavioral health services. C. Resident #65 (victim) 1. Resident statusResident #65, age 67, was admitted on 12/3/25. According to the April 2026 CPO, diagnoses included after care following joint replacement surgery, generalized anxiety disorder, major depressive disorder and morbid severe obesity due to excess calories with a history of bariatric surgery. The 3/11/26 MDS assessment revealed the resident was cognitively intact with a BIMS score of 15 out of 15. The MDS assessment indicated the resident did not have any behaviors. The MDS assessment indicated the resident felt down, depressed, or hopeless on seven to 11 days during the assessment look-back period. 2. Resident interviewResident #65 was interviewed on 4/27/26 at 3:49 p.m. Resident #65 said there had been a pattern of ongoing verbal abuse from her neighbor, Resident #60, beginning shortly after her admission to the facility. Resident #65 said Resident #60 repeatedly targeted her with derogatory insults, specifically calling her a "fat (expletive)" which caused her significant emotional distress. She said the repeated incidents made her sad and frustrated, and she felt that no one cared about her. She said she followed proper channels to address the situation. She saidshe reported the incidents first to staff members and subsequently to social services as the behaviors persisted. Resident #65 said staff assured her an investigation would take place, but she said there had been a lack of follow-up communication and the verbal abuse from Resident #60 had continued unabated. She said it was only after a subsequent report to staff about Resident #60 that the facility took definitive action and transferred Resident #60 to another unit. 3. Record reviewResident #65’s trauma care plan, initiated 1/29/25 and revised 4/25/25, revealed the resident had a history of verbal abuse from an ex-husband. Triggers included seeing others yelling and swearing. Interventions included approaching the resident in a calm manner, caregivers were to provide opportunities for positive interactions and attention, stopping and talking with the resident when passing by, and encouraging the resident to attend care conferences to express preferences and participate in the care plan process.-The care plan failed to identify the episode of verbal aggression from Resident #60 that was brought to the facility’s attention on 4/7/26 (see facility investigation above) and the interventions implemented to prevent further verbal abuse incidents. A review of Resident #65's EMR, from 3/1/226 to 4/30/26, revealed the following;Review of the nursing progress notes revealed no documentation of the incident of verbal abuse by Resident #60. Social service notes, dated 4/7/26 and 4/10/26, indicated Resident #65 said she did not feel unsafe or fearful, but she was frustrated and said, “I just stay away from her.” On 4/15/26 social services documented Resident #65 again stated she was not fearful and said, “I just don't want her to bump into me.” III. Additional resident interviewsResident #49 was interviewed on 4/28/26 at 2:55 p.m. Resident #49 said he had heard and witnessed on several occasions Resident #60 calling Resident #65 names and making mean hand gestures towards her. He said this happened in the dining room. Resident #59 was interviewed on 4/28/26 at 4:15 p.m. Resident #59 said she had witnessed on several occasions where Resident #60 called Resident #65 names, such as “fat (expletive)” in the dining room. IV. Staff InterviewsThe NHA was interviewed on 4/30/26 at 9:00 a.m. The NHA said during Resident #65’s care conference on 4/7/26 the resident's representative mentioned the verbal abuse from Resident #60 and Resident #65 verified it. She said the resident’s representative and the resident did not indicate when the verbal abuse occurred. The NHA said an abuse investigation was started on 4/7/26. The social services director (SSD) was interviewed on 4/30/26 at 9:09 a.m. The SSD said on 4/7/26 during Resident #65's care conference, the resident's representative said that the resident had mentioned verbal abuse from Resident #60 and Resident #65 verified it, but they did not indicate when it happened. She said after the allegation, the social services department followed up with both residents several times and neither resident was fearful of the other. She said she did not know why the care plans had not been updated to reflect the incident. Certified nurse aide with medication authority (CNA-Med) #1 was interviewed on 4/30/26 at 11:35 a.m. CNA-Med #1 said she had heard Resident #65 complain many times about Resident #60 calling her names and being mean to people in the dining room, but she was uncertain when the incidents occurred. The activity assistant (AA) was interviewed on 4/30/26 at 12:05 p.m. The AA said she had witnessed Resident #60 intentionally running into Resident #65's wheelchair on numerous occasions and calling her names in the dining room. She said she had witnessed Resident #60 being verbally aggressive to male residents in the dining room as well. She said she had reported these incidents to management. Certified nurse aide (CNA) #2 was interviewed on 4/30/26 at 12:40 p.m. CNA #2 said she witnessed the verbal abuse incident a few weeks ago between Resident #60 and Resident #65. She said Resident #60 called Resident #65 a "fat (expletive).” She said she reported it to management and encouraged Resident #65 to report it as well. The NHA and the regional clinical resource were interviewed together on 4/30/26 at 2:30 p.m. The NHA said based on the facility’s investigation of the incident, she did not substantiate the verbal abuse of Resident #65 by Resident #60 because she felt it did not meet the criteria. She said when Resident #65 was initially interviewed, she indicated she was not fearful of Resident #60. The NHA said follow-up with Resident #65 after 4/7/26 continued to indicate she was not fearful and the two residents did not interact. -However, abuse occurred due to Resident #60 making willful verbal insults to Resident #65 causing significant emotional distress for Resident #65 (see resident’s interview above). The regional clinical resource said Resident #60 had moved to a different hall in the facility because of prior disagreements with Resident #65 and there had been no further allegations of verbal abuse.
Plan of correction · submitted by the facility
#1 Corrective Action: The facility failed to ensure one (#65) of six residents reviewed for abuse out of 51 sample residents was kept free from abuse. Specifically, the facility failed to protect Resident #65 from verbal abuse by Resident #60. Nursing home administrator (NHA) initially completed all resident interviews. Resident #65 stated she was not fearful of Resident #60. The NHA stated follow-up with Resident #65 after 4/7/26 continued to indicate she was not fearful and the two residents did not interact. Resident was immediately offered mental health services on 4/30/2026 due to statements of emotional distress. She accepted. Care plan updated as required. Resident #60 offered behavioral health services at the time of this incident and chose not to accept. Facility then updated person centered interventions for resident #60 to include behavior monitoring, redirection, structured routine, medication management, and non-pharmacological approaches. Staff utilize de-escalation techniques, anticipate needs, and monitor triggers and behavioral changes.#2 Identification of Others: The facility took the following actions to prevent further abuse from occurring.- All residents residing at Riverbend were interviewed as well as staff input was obtained to gain better knowledge of all triggers, behaviors and person-centered interventions.- An ongoing staff re-education on the facilities abuse policy was initiated on 4/30/2026- IDT (interdisciplinary team) was re-educated on care plan updates for all resident interactions involving abuse on 4/30/2026- 11 residents on the same hall were interviewed and no concerns were noted regarding resident #60- 5 staff members were interviewed and concerns noted for resident #60 behavior#3 Systemic Changes: The director of nursing (DON) or designee re-educated all staff on Riverbend’s abuse policy.- All residents will have updated behaviors, triggers and person-centered interventions in their charts (orders and care plans in the process of being updated as needed).- Abilities care training scheduled- CPI (crisis prevention institute) dementia care training scheduled-Abuse coordinator/designee educated on ensuring occurrence manual is followed specifically in substantiating versus unsubstantiating abuse.#4 Monitoring: The DON, social services director (SSD) or designee have an audit sheet to ensure all behaviors, triggers and person-centered interventions are updated and no one is missing. An audit sheet will be kept ensuring staff is knowledgeable on abuse, who the abuse coordinator is, when to report abuse, if they know what the Kardex is & where to find it, if they have any concerns with any resident interactions, if they have identified any new resident triggers, behaviors or successful person centered interventions, if the care plans are updated as necessary and a section for notes/education. DON/designee will complete 3 staff audits 3 times a week for 12 consecutive weeks. Audits will be reviewed by the Risk Management/Quality Assurance Committee monthly until such time consistent substantial compliance has been achieved as determined by the committee. This will be recorded on an audit form. Audits will be reviewed by the Risk Management/Quality Assurance Committee monthly until such time consistent substantial compliance has been achieved as determined by the committee.
0602Free from Misappropriation/Exploitation
Findings
Based on observations, record review and interviews, the facility failed to prevent misappropriation of property for five (#79, #48, #3, #102 and #51) of five residents reviewed for misappropriation of property out of 51 sample residents. Specifically, the facility failed to prevent the theft of Resident #79, Resident #48, Resident #3, Resident #102 and Resident #51’s narcotic medications. Findings include:Record review, observations and interviews confirmed the facility corrected the deficient practice prior to the onsite investigation on 4/27/26 to 4/30/26, resulting in the deficiency being cited as past non-compliance with a correction date of 4/22/26. I. Incident of drug diversion on 3/13/26On 3/13/26 at approximately 1:00 p.m. the director of nursing (DON) overheard the nurse on the front east hall in a discussion with Resident #79 about his scheduled narcotic being unavailable. The DON confirmed that there was no narcotic medication available for Resident #79 and the dispensing pharmacy was notified on 3/13/26 about Resident #79's missing medication. The dispensing pharmacy informed the facility that Resident #79's 60 oxycodone pills (two medication cards) were sent to the facility on 3/4/26 and a sufficient supply of the medication should have been available on 3/13/26 for the resident. The dispensing pharmacy provided a new three-day supply of the narcotic medications for Resident #79 on 3/13/26 and the nurse dispensed the resident's narcotic medication from the automated dispensing system until the three-day supply arrived at the facility. Resident #79’s pain did not go unresolved on 3/13/26. The DON further reviewed Resident #79's narcotic medication records in order to determine when the resident’s last oxycodone medication card had been completed (last medication administered from the medication card) and removed from the medication cart. The DON identified that licensed practical nurse (LPN) #3 had completed Resident #79’s oxycodone medication card and removed it from the medication card on 3/12/26, earlier than the card should have been completed. On 3/16/26, the DON expanded the narcotic medications investigation on and found further discrepancies between with the pharmacy’s narcotic medications delivery logs and the with facility’s narcotic medications logs for Resident #79, Resident #48, Resident #3, Resident #102 and Resident #51. The facility’s investigation identified there were approximately 350 to 500 oxycodone and norco narcotic medications that were unaccounted for between 1/7/26 and 3/16/26. II. Facility plan of correctionThe plan of correction the facility put in place in response to the drug diversion incident was provided by the regional clinical resource on 4/30/26 at 5:05 p.m. The plan included the following: A. Immediate action to correct the deficient practiceOn 3/13/26, after learning the pharmacy had sent 60 oxycodone pills for Resident #79, so there should have been pills remaining, the DON investigated the missing narcotics for the resident and identified LPN #3 had completed the resident’s oxycodone medication card on 3/12/26, but pills should have still been in the medication card. On 3/13/26 the pharmacy was notified of the concern and sent an additional three-day supply of oxycodone for Resident #79. On 3/13/26 LPN #3 was interviewed by the DON and the NHA and based on that interview, LPN #3 was suspended and sent for a drug test. On 3/16/26 the preliminary drug test results for LPN #3 revealed she tested non-negative for oxycodone and the test was sent to the laboratory for final confirmation of the results. On 3/17/26 the facility terminated LPN #3. On 3/25/26 the final drug testing results confirmed LPN #3 had tested positive for oxycodone. On 4/22/26 the pharmacy consultant conducted a full-house audit of the facility’s controlled substances. The narcotics were being stored securely, there were no discrepancies in narcotic medication counts noted, no tampering of medication containers was observed, narcotics were being logged into inventory upon receipt and nursing staff were conducting change of shift counts per policy and regulation. B. Identification of other residentsOn 3/16/26 the DON completed continued investigating and identified further discrepancies between the pharmacy’s narcotic medications delivery logs and the facility’s narcotic medications logs for Resident #79, Resident #48, Resident #3, Resident #102 and Resident #51. C. Systemic changesOn 3/17/26 education was initiated with the nursing staff. The ongoing education included the new process implemented for the empty narcotic medication bubble packs, education regarding the narcotics logs and education related to signs of drug diversion. The pharmacy consultant would begin reviewing the facility’s narcotics and sending the findings to the facility. The pharmacy would only be sending one card of narcotic medication for residents, instead of two cards, each time the prescription was refilled. D. MonitoringThe DON would complete audits to monitor all controlled substances, including comparing the pharmacy narcotics logs to the facility’s narcotics logs. Empty narcotics bubble packs would be turned into the DON along with the narcotics log, and then the DON would compare the logs. The audits would be conducted daily until compliance was met. The audits would be discussed in the facility’s monthly quality assurance and performance improvement (QAPI) for a minimum of three months. III. Facility policy and procedureThe Drug Diversion and Response policy, revised January 2026, was provided by the regional clinical resource on 4/30/26 at 5:05 p.m. It revealed in pertinent part, "Suspicion of drug diversion may arise from a variety of circumstances including, but not limited to:-A witnessed incident of probable drug diversion,-Suspicious activity identified during routine monitoring or proactive surveillance; or,-Self disclosure."Controlled medications are substances that have an accepted medical use (medications which fall under US Drug Enforcement Agency (DEA) Schedules II-IV), have a potential for abuse, ranging from low to high, and may also lead to physical or psychological dependence."Residents have the right to be free from theft and/or misappropriation of personal property. Diversion of medications is defined as using or taking possession of a controlled substance, prescription medication, or medical gas from residents' prescriptions, E-Kit (emergency kit) or secured medication waste devices intentionally without proper authorization or the transfer of a controlled substance from a lawful to an unlawful channel of distribution or use (as adapted from the Uniform Controlled Substance Act - 1994).”The Investigating Incidents of Theft and/or Misappropriation of Resident Property policy, revised January 2026, was provided by the regional clinical resource on 4/30/26 at 5:05 p.m. It read in pertinent part, "Residents have the right to be free from theft and/or misappropriation of personal property."Train staff to educate them about activities that constitute and procedures for reporting abuse,neglect, exploitation and misappropriation of resident property." IV. Facility investigationThe facility investigation of the misappropriation of residents’ narcotics was provided by the nursing home administrator (NHA) on 4/29/26 at 9:00 a.m. The investigation documented that on 3/13/26 at approximately 1:00 p.m. the DON overheard the nurse on the front east hall in a discussion with Resident #79 about his scheduled narcotic being unavailable. The DON confirmed that there was no narcotic medication available for Resident #79 and the dispensing pharmacy was notified on 3/13/26 about Resident #79's missing medication. The investigation documented the dispensing pharmacy informed the facility that 60 oxycodone pills (two medication cards) were sent to the facility on 3/4/26 and a sufficient supply of the medication should have been available on 3/13/26 for the resident. The dispensing pharmacy provided a new three-day supply of the narcotic medication for Resident #79 on 3/13/26 and the nurse dispensed the resident's narcotic medication from the automated dispensing system until the three-day supply arrived at the facility. Resident #79’s pain did not go unresolved on 3/13/26. The investigation documented the DON further reviewed Resident #79's narcotic medication records in order to determine when the resident’s last oxycodone medication card had been completed and removed from the medication cart. The DON identified that LPN #3 had completed Resident #79’s oxycodone medication card and removed it from the medication card on 3/12/26, earlier than the card should have been completed. Upon further investigation, the DON discovered 36 oxycodone 10 milligram (mg) pills were missing from Resident #79's narcotic medication count. LPN #3 was interviewed by the DON on 3/13/26. The investigation identified that the DON had concerns with the information provided by LPN #3 during her interview and discussed her concerns with the NHA on 3/13/26. The NHA and the DON then interviewed LPN #3 a second time on 3/13/26 at approximately 4:25 p.m. The investigation identified that LPN #3 was suspended following the interview and sent by the facility for drug testing. The NHA followed up with the drug testing service on 3/16/26 and was informed LPN #3’s drug test results were “non-negative” for oxycodone and were sent to the laboratory for confirmation of final. The investigation revealed the DON expanded the narcotic medications investigation on 3/16/26 and found further discrepancies between the pharmacy’s narcotic medications delivery logs and the facility’s narcotic medications logs for Resident #79, Resident #48, Resident #3, Resident #102 and Resident #51. The DON’s expansion of the narcotic medications investigation identified there were approximately 350 to 500 oxycodone and norco narcotic medications that were unaccounted for between 1/7/26 and 3/16/26. During the expanded investigation on 3/16/26, the DON identified that LPN #3 received the 60 oxycodone pills (two medication cards) for Resident #79 on 3/4/26 and entered the medications on the facility’s narcotic log. However, the pharmacy sent two medication cards of oxycodone for the resident and LPN #3 only logged one card on the facility’s narcotic log. Additionally, LPN #3 completed the medication card on 3/12/26 and removed from the medication cart, however, the card should have had six pills remaining when the card was removed from the medication cart. Additional findings during the DON’s narcotic medications investigation expansion on 3/16/26 were as follows:The investigation documented LPN #3 completed residents’ medication cards and removed them from the facility’s narcotic log on 1/7/26, 1/16/26, 1/17/26, 1/29/26, 2/5/26, 2/7/26 (two cards), 2/8/26, 2/12/26 (two cards), 2/19/26, 2/22/26, 2/23/26, 2/27/26, 2/28/26, 3/4/26 (three cards), 3/7/26 and 3/8/26. However, individual narcotics logs could not be located for each of the medication cards. The conclusion of the DON’s investigation identified the following residents were missing narcotics:-Resident #79 was missing 36 oxycodone hydrochloride (HCL) 10 mg pills; -Resident #48 was missing 58 oxycodone HCl 5 mg pills;-Resident #3 was missing 130 norco 10-325 mg pills;-Resident #102 was missing 102 oxycodone HCl 5 mg pills; and, -Resident #51 was missing 128 oxycodone HCl 5 mg pills. V. Record reviewAn inservice training document titled Narcotic Logs was provided by the DON on 4/30/26 at approximately 3:00 p.m. The education read in pertinent part,"It is the responsibility of all nurses to ensure that all completed narcotics are logged and narcotic bubble packs are attached to narcotic sheets and turned into the DON." The document was signed by 19 combined registered nurses (RN), LPNs and certified nurse aides with medication authority (CNA-Med) on 3/16/26. An inservice training document titled Warning Signs of Drug Diversion was provided by the DON on 4/30/26 at approximately 3:00 p.m. The document was signed by 30 RNs, LPNs and CNAs on 3/16/26. VI. Staff interviewsThe DON, the regional clinical resource and the pharmacy consultant were interviewed together on 4/30/26 at 12:27 p.m. The DON said the facility’s investigation of the drug diversion incident began on 3/13/26 when she heard a nurse on the front east hall discussing Resident #79’s scheduled narcotic medication being unavailable. The DON and the facility pharmacist consultant said the dispensing pharmacy and the pharmacy consultant were notified of the missing narcotic medications on 3/13/26. The DON said the facility’s investigation included narcotic medications log audits, nurse manager and nurse interviews, and interviews of the involved staff. The pharmacy consultant said the investigation revealed the dispensing pharmacy had provided an excess of resident narcotic medication cards at one time, which allowed for easier manipulation of inventory and log count numbers. The DON said the investigation revealed LPN #3 was involved in every narcotic count discrepancy identified during the investigation and this led to the facility concluding LPN #3 was responsible for the missing narcotic medications. The DON said LPN #3 was terminated from employment at the facility. The DON said no residents were harmed when the narcotics were diverted, and no narcotic pain medication administrations were missed. The DON said the drug diversion reported on 3/13/26 was substantiated by the facility. VII. Additional facility follow-up The DON provided additional education that was developed and presented to the nursing staff by the pharmacy consultant on 4/30/26. The documentation was provided by the DON on 4/30/26 at 3:35 p.m. The education was regarding new facility controlled substances processes, including receiving controlled medications and the controlled substance medication count. The education was as follows:The nurse receiving the controlled medications from the dispensing pharmacy should check the pharmacy information for accuracy. The receiving nurse would sign and date the pharmacy shipping manifest if it was accurate. Any discrepancies would be reported immediately to the DON and the dispensing pharmacy. At shift change, or anytime there was a change of responsibility, both off-going and on-coming nurses would complete a controlled medication count. Both off-going and on-coming nurses would visually inspect each controlled substance medication for security and count accuracy. This inspection was to include an examination of each medication for tampering, color, clarity, consistency and expiration date. Failure to inspect each controlled substance medication for accuracy would result in disciplinary action, including termination. Two signatures were needed on the change of shift controlled substance sheet verifying accuracy. The nurses’ signatures were verification that each controlled substance medication container and count was accurate with no concerns noted.
Plan of correction
The state did not require a plan of correction for this citation.
0695Respiratory/Tracheostomy Care and Suctioning
Findings
Based on observations, record review and interviews, the facility failed to provide necessary respiratory care and services consistent with professional standards of practice and the comprehensive person-centered care plan for two (#89 and #65) of three residents reviewed for respiratory care out of 51 sample residents. Specifically, the facility failed to:-Ensure that Resident #89 received oxygen therapy in accordance with his physician’s orders; and,-Ensure Resident #65’s BIPAP (bilevel positive airway pressure, a non-invasive ventilator used to treat breathing difficulties) equipment was maintained in a sanitary manner in accordance with physician’s orders. IV. Resident #65A. Resident statusResident #65, age greater than 65, was admitted on 10/22/24. According to the April 2026 CPO, diagnoses included osteoarthritis (chronic joint disease), spinal stenosis, hypertension, major depressive disorder, generalized anxiety disorder and muscle weakness. The 3/11/26 MDS assessment revealed the resident was cognitively intact with a BIMS score of 15 out of 15. She required staff supervision for toileting and transfers, moderate assistance with personal hygiene and set-up assistance with eating. The MDS assessment did not indicate that Resident #65 used a BiPAP machine. B. Observations and resident interviewsOn 4/27/26 at 10:05 a.m. Resident #65 was sitting in her wheelchair in her room. Resident #65’s BiPAP machine was positioned on top of her bedside drawer, next to a gallon of distilled water. The humidifier chamber had a small amount of water in it and condensation was visible on the sides and top of the water chamber. Resident #65 said she cleaned her BiPAP machine by herself every now and then. There was a connecting tube from the BiPAP machine to the mask. The mask was lying across the top of the resident’s bedside drawer, with the inside surface of the mask directly touching the top of the bedside drawer. Resident #65 said the BiPAP machine mask had always been sitting on top of her bedside drawer. She said she cleaned it with water and dried it with a paper towel whenever she could. On 4/28/26 at 3:15 p.m. Resident #65 was sitting in her wheelchair facing her bed and her bedside drawer. The BiPAP machine and the tube connecting the machine to the mask were uncovered and lying on top of the resident’s bedside drawer. There was visible condensation in the water chamber and the mask was lying uncovered on top of the bedside drawer. Resident #65 said the staff did not clean the BiPAP machine and mask. On 4/29/26 at 8:30 a.m. Resident #65’s BiPAP machine was located in the same spot on the resident’s bedside dresser. The humidifier's water chamber still had visible condensation and a small amount of water in it. The tube connected to the mask lay uncovered, touching the dresser surface. Resident #65 said the staff did not perform maintenance and cleaning services for her BiPAP machine. Resident #65 said she maintained and performed cleaning of the BiPAP machine whenever she was able to. She said she did not follow a specific schedule. She said she did not know how often to clean her BiPAP machine and was not told to leave the mask to air-dry after cleaning. C. Record reviewA review of Resident #65’s April 2026 CPO revealed the following physician order: Change distilled water in BiPAP and clean BiPAP mask with soap and water, and let it air dry every night shift for maintenance, ordered 9/5/25.-However, according to interviews with Resident #65, the resident performed maintenance cleaning as needed and dried the BiPAP mask with a paper towel (see resident’s interview above). Review of Resident #65’s respiratory care plan, initiated 9/5/25, revealed the resident required a BiPAP due to risk for reduced pulmonary ventilation and other respiratory complications secondary to central sleep apnea. -The care plan failed to include the physician’s ordered maintenance of the BiPAP machine and the mask. D. Staff interviewsRegistered nurse (RN) #1 was interviewed on 9/30/26 at 9:15 a.m. RN #1 said there was a physician’s order to clean Resident #65’s BiPAP mask with soap and water each night and allow it to air-dry. RN #1 said there was no documentation in the resident’s electronic medical record (EMR) indicating Resident #65’s BiPAP mask was cleaned as ordered. RN #1 said to avoid contamination, it was important to follow the physician's maintenance orders for the resident’s BiPAP machine and mask. RN #1 said leaving the mask on high-touch areas, cluttered surfaces, and directly on top of bedside drawers exposed it to dust and bacteria. RN #1 said she would immediately inform the DON about the storage and maintenance concerns for Resident #65’s BiPAP mask. The DON and the regional clinical resource were interviewed together on 4/30/26 at 10:45 a.m. The DON said it was important to follow the cleaning and maintenance physician's order for Resident #65’s BiPAP machine in order to prevent possible respiratory infections and skin integrity issues. The DON said she was informed by RN #1 about the concerns for Resident #65’s BiPAP machine and had taken steps to correct the issue. The DON said the current physician’s order for the resident’s BiPAP cleaning and maintenance was supposed to be completed by the overnight shift each day, not by Resident #65. The DON said an assessment of the resident should be completed with a licensed nurse if Resident #65 preferred to clean her own BiPAP mask in order to promote her independence and also to ensure she was capable of following the physician’s maintenance cleaning order. The regional clinical resource said education would be immediately provided to staff to ensure the physician’s orders for all BiPAP machines and respiratory equipment were followed to prevent a respiratory infection outbreak. The regional clinical resource said she did not know why the staff failed to ensure Resident #65’s BiPAP mask was stored and cleaned appropriately.
Plan of correction · submitted by the facility
#1 Corrective Action: The facility failed to provide necessary respiratory care and services consistent with professional standards of practice and the comprehensive person-centered care plan for two (#89 and #65) of three residents reviewed for respiratory care out of 51 sample residents. Specifically, the facility failed to ensure that Resident #89 received oxygen therapy in accordance with his physician’s orders and to ensure Resident #65’s BIPAP (bilevel positive airway pressure, a non-invasive ventilator used to treat breathing difficulties) equipment was maintained in a sanitary manner in accordance with physician’s orders. On 4/30/2026 immediate on-going staff education was initiated to ensure the physician’s orders for all BiPAP machines and respiratory equipment were followed. On 4/30/2026 resident #65 was educated on how to properly cleanse her BiPAP machine and she was assured her equipment would be cleansed per facility protocol by facility staff as ordered. She verbalized understanding and was satisfied with the outcome.#2 Identification of Others: The facility took the following actions to prevent further residents from being affected.- Ongoing nurse education was initiated on 4/30/2026 to ensure all respiratory orders were followed per medical doctor (MD)- Room to room sweep was initiated on 4/30/2026 to ensure all oxygen orders were accurate per MD.#3 Systemic Changes: The director of nursing (DON) or designee assured that:- All BiPAPs were all cleansed- BiPap/oxygen bags ordered for proper storage- Orders were reviewed to ensure no residents were missing from the ETAR (electronic treatment administration record) for cleansing of respiratory equipment#4 Monitoring: The DON or designee will complete audits 3 times weekly for 12 weeks to ensure all respiratory equipment is cleansed per facility policies and procedures and orders remain per physician orders. The audit will include date, resident name, if they either have a BiPAP and oxygen or both, if liter to oxygen reads per physician orders, if the equipment is cleansed as ordered, if the care plan is updated, if equipment is stored properly per facility policy and an additional section for notes/education. Audits will be reviewed by the Risk Management/Quality Assurance Committee monthly until such time consistent substantial compliance has been achieved as determined by the committee. This will be recorded on an audit form. Audits will be reviewed by the Risk Management/Quality Assurance Committee monthly until such time consistent substantial compliance has been achieved as determined by the committee.
0761Label/Store Drugs and Biologicals
Findings
Based on observations, record reviews and interviews, the facility failed to ensure proper storage of medications for one of four medication carts and two of three medication storage rooms. Specifically, the facility failed to:-Discard medications that were expired; -Label an inhaler with the date it was opened;-Discard a vial of eye drops for a resident who had been discharged; and,-Discard undated opened medication tuberculin PPD (purified protein derivative) from a medication storage refrigerator. Findings include:I. Professional referencesAccording to the package insert for Breo Ellipta Inhalation Aerosol Powder Breath Activated 100-25 mcg (micrograms)/act (actuation inhaler, retrieved on 5/5/26 from https://www.accessdata.fda.gov/drugsatfda_docs/label/2017/204275s012lbl.pdf, “Safely throw away Breo Ellipta in the trash six weeks after you open the foil tray or when the counter reads “0”, whichever comes first. Write the date you open the tray on the label on the inhaler.”According to the manufacturer, Sanofi Pasteur Limited, Product Monograph for Tubersol, March 2022, retrieved on 4/28/26 from https://www.sanofi.com/assets/countries/canada/docs/products/vaccines/tubersol-en.pdf#:~:text=TUBERSOL%C2%AE%20%5BTuberculin%20Purified%20Protein%20Derivative%20(Mantoux)%5D%20is,of%20tuberculosis%20infection%20(TB)%20in%20persons%20at, “A vial of Tubersol which has been entered and in use for 30 days should be discarded.”II. Facility policy and procedureThe Medication Access and Storage, E-kit (emergency kit) Access policy, revised December 2024, was provided by the nursing home administrator (NHA) on 4/28/26 at 5:29 p.m. It read in pertinent part,“Outdated, contaminated, or deteriorated medications and those in containers that are cracked, soiled, or without secure closures are immediately removed from stock, disposed of according to procedures for medication destruction and reordered from the pharmacy, if a current order exists.”“Any vial without an open date will be discarded immediately, and replaced with a new vial. Any medication that can not be verified as to the expiration date, either due to not being dated when opened, or unclear shelf life, shall be discarded immediately and replaced.”III. Observations and staff interviews On 4/28/26 at 2:34 p.m. the front east medication cart was observed with registered nurse (RN) #2. The following medications were found: -A used Breo Ellipta Inhalation Aerosol Powder Breath Activated 100-25 mcg/act inhaler for Resident #1 which was not labeled with the date it was opened. RN #2 said the inhaler should have been labeled with the date it was opened RN #2 said because there was no opened date on the inhaler, the inhaler should have been removed from the cart and given to the director of nursing (DON) for disposal. -A used floor stock bottle of liquid Delsym Pediatric Cough/12-hour medication with an expiration date of 3/20/26. RN #2 said the cough medication should have been discarded on the expiration date of 3/20/26.-A box of floor stock Rugsby Hemorrhoid Suppositories, with nine of twelve suppositories remaining in the box, with an expiration date of December 2025. RN #2 said the box of suppositories should have been discarded on the expiration date of December 2025. On 4/28/26 at approximately 3:00 p.m. the front office medication storage refrigerator was observed with the DON. The following medication was found:A bottle of Latanoprost eye drops for Resident #104, who was discharged on 12/15/25. The DON said the Latanoprost eye drops should have been removed and discarded when the resident was discharged on 12/15/25. On 4/28/26 at 3:15 p.m. the vaccine storage refrigerator was observed with the DON. The following medications were found: -Two opened vials of multi-dose Tubersol, tuberculin PPD 5 TU/0.1 ml (milliliters) vaccine solution which were not labeled with the date the vials were opened. The DON said the Tuberculin vials should have been labeled with the date they were opened and should have been discarded after the 30-day period from the date the vials were opened. The DON said Tuberculin vaccine that was used out of the acceptable date range could be less effective.
Plan of correction · submitted by the facility
#1 Corrective Action: the facility failed to ensure proper storage of medications for one of four medication carts and two of three medication storage rooms. Specifically, the facility failed to discard medications that were expired, label an inhaler with the date it was opened, discard a vial of eye drops for a resident who had been discharged and discard undated opened medication tuberculin PPD (purified protein derivative) from a medication storage refrigerator. An ongoing nursing staff education was initiated on 4/28/2026 regarding medications that expired, unlabeled or discontinued. This also included tuberculin vials that are undated and opened in the medication storage refrigerator.- All medications that were brought to the attention of the director of nursing (DON) were discarded per facility protocol.#2 Identification of Others: The facility took the following actions to prevent reoccurrence.- A sweep of all medications carts and refrigerators was conducted on 4/28/2026. No further concerns were noted at this time.#3 Systemic Changes: The DON or designee conducted:- Ongoing education to nursing staff regarding facility policy and procedure regarding medication storage.- Ongoing educations were initiated on 4/28/2026 on expired, unlabeled or discontinued. This also included tuberculin vials that are undated and opened in the medication storage refrigerator.#4 Monitoring: The DON or designee will complete two audits, two times a week for twelve weeks. The audit will include date, location of medications cart or refrigerator, if any medications were unlabeled, expired or discontinued. If the medication refrigerator is audited, they will have to document if any vials or medications are undated and opened. There will also be a section for notes/education. Audits will be reviewed by the Risk Management/Quality Assurance Committee monthly until such time consistent substantial compliance has been achieved as determined by the committee. This will be recorded on an audit form. Audits will be reviewed by the Risk Management/Quality Assurance Committee monthly until such time consistent substantial compliance has been achieved as determined by the committee.
0812Food Procurement,Store/Prepare/Serve-Sanitary
Findings
Based on observations and interviews, the facility failed to ensure that food and beverages were stored, distributed, and served in accordance with professional food safety standards in the main kitchen. Specifically, the facility failed to ensure:-The kitchen was kept in a sanitary manner; and,-Condiments were labeled when opened. Findings include:I. Failure to ensure the kitchen was clean and kept in a sanitary mannerA. Professional reference The Colorado Department of Public Health and Environment Colorado Retail Food Establishment Rules and Regulations, revised 3/16/24, was retrieved on 5/6/26. It revealed in pertinent part,“Physical facilities shall be cleaned as often as necessary to keep them clean.“Plumbing fixtures such as handwashing sinks, toilets, and urinals shall be cleaned as often as necessary to keep them clean. “Intake and exhaust air ducts shall be cleaned and filters changed so they are not a source of contamination by dust, dirt, and other materials. “Floors, floor coverings, walls, wall coverings, and ceilings shall be designed, constructed, and installed so they are smooth and easily cleanable.“Refuse, recyclables, and returnables shall be removed from the premises at a frequency that will minimize the development of objectionable odors and other conditions that attract or harbor insects and rodents.“Equipment, food-contact surfaces and utensils shall be clean to sight and touch.” (Chapter 4, 5, and 6) B. Facility policy and procedureThe Kitchen Sanitation and Cleaning policy, dated August 2023, was provided by the nursing home administrator (NHA) on 4/30/26 at 5:09 p.m. It read in pertinent part, “All dietary staff were expected to always use good hygienic practices and to follow all established cleaning and sanitation procedures. Cleaning and sanitation tasks for the kitchen will be outlined in a written cleaning schedule.“Cleaning is necessary to protect against microorganisms. Food-contact surfaces shall be cleaned in this sequence: wash with detergent, rinse with clear water, and then use an approved sanitizer. The sanitizer used should be approved for use on food-contact surfaces and must be mixed according to the manufacturer’s directions. Cleaning should be performed before, during and after food preparation. Each user must properly clean and sanitize the kitchen after their shift and ensure it is ready for the next user.“Tables, stove-tops, oven fronts, dirtied walls, and cooler doors should be washed with hot soapy water, wiped with clean towels, sanitized, and wiped again with clean towels or air-dry.”C. ObservationsThe initial kitchen walkthrough was completed on 4/27/26 at 8:55 a.m. The following was observed:-Accumulation of dust on the lower shelf of the tray line table with multiple clean pans and lids nested together directly on the dusty surface.-A rusty pipe extending from the south wall, where an opening in the structure had created a gap between the wall and the pipe. -A ventilation outlet located at the center of the food preparation area was rusted and had visible brown stains present on the air passage surfaces, posing a risk of physical contaminants or debris falling into open food.-A hole was observed on a door frame leading to the kitchen manager’s office and the door to the chemical storage room in the kitchen had a missing handle. -The three-compartment sink had white stains and condensation. Underneath the sink was an overflow of dirty cleaning rags in a plastic container.-The ceiling above the kitchen stove had dark yellowish stains spread across the entire surface, directly over the food preparation area.-Missing floor tiles in the dishwashing room. II. Ensured beverages were properly labeled when opened. A. Professional referenceThe Colorado Retail Food Establishment Rules and Regulations, (3/16/24), retrieved on 5/6/26 read in pertinent part, "A date marking system that meets the criteria may include: Using a method approved by the Department for refrigerated, ready-to eat potentially hazardous food (time/temperature control for safety food) that is frequently rewrapped, such as lunch meat or a roast, or for which date marking is impractical, such as soft serve mix or milk in a dispensing machine; marking the date or day of preparation, with a procedure to discard the food on or before the last date or day by which the food must be consumed on the premises, sold, or discarded; marking the date or day the original container is opened in a food establishment, with a procedure to discard the food on or before the last date or day by which the food must be consumed on the premises, sold, or discarded or using calendar dates, days of the week, color-coded marks, or other effective marking methods, provided that the marking system is disclosed to the department upon request. (Chapter 3-29). B. Facility policy and procedureThe Food Storage policy, revised May 2025, was provided by the NHA on 4/30/26 at 5:09 p.m. It read in pertinent part. “Prepared foods should be used or discarded within seven days. Foods shall be labeled, dated, and covered. Dates used may be a date prepared/opened and/or used by date. C. ObservationsThe initial kitchen walkthrough was completed on 4/27/26 at 8:55 a.m. The following was observed in the walk-in refrigerator:-Two opened Kogi bar-b-que sauces that were not dated;-An opened Caesar salad dressing that was not dated; and,-An opened enchilada sauce that was not dated. III. Staff interviewsThe dietary manager (DM) was interviewed on 4/30/26 at 9:20 a.m. The DM said several work orders had been completed and that the maintenance department was working to repair the broken door handle and replace the missing floor tiles in the dishwashing room. The DM said he did not know why they failed to label the identified items stated above. He said he would immediately update the cleaning schedule to include more days for deep cleaning. Regional resource dietitian #1 and regional resource dietitian #2 were interviewed together on 4/30/26 at 9:35 p.m. Regional resource dietitian #2 said she had updated the kitchen cleaning schedule and would provide education to ensure it was followed. Regional resource dietitian #2 said opened beverages should never be stored undated because they present a safety and quality risk. She said an open beverage with no date makes it impossible to determine whether the product had exceeded its safe shelf life, posing a significant risk of contamination. Regional resource dietitian #1 said the staff should never store food and beverages without proper labeling to prevent contamination. She said they would immediately provide education and monitoring of the kitchen staff. The NHA was interviewed on 4/30/26 at 2:45 p.m. The NHA said she was informed by the regional resource dietitian #2 about the identified sanitary conditions in the kitchen and the kitchen staff's failure to label beverages in the walk-in refrigerator. The NHA said the facility would immediately initiate corrective actions to address all identified food storage and kitchen sanitation concerns.
Plan of correction · submitted by the facility
#1 Corrective Action: Dietary manager (DM), registered dietitian (RD), and Dietary Resources deep cleaned kitchen 4/27/2026-4/30/2026. Dietary staff were educated on labelling/dating opened condiments/beverages/food items as well as importance of maintaining sanitary conditions.#2 Identification of Others: All resident’s have the potential to be affected by this practice.#3 Systemic Changes: The DM or designee conducted:- Monthly cleaning log updated to address noted concerns- Ongoing education with dietary staff related to labeling, dating all food items.- Ongoing education with dietary staff related to maintaining sanitary conditions.#4 Monitoring: The DM will conduct sanitation audits x1 weekly for 8 weeks, then biweekly x4 weeks to ensure kitchen sanitation. Sanitation audits include overall cleanliness in the kitchen area, refrigerator and freezer area, dry storage and dish area. The audit also includes infection control items, the condition of equipment, environmental items to ensure they are in working condition and that proper procedures are followed in the kitchen. The DM will conduct audits to ensure items are labeled and dated appropriately 3x weekly for 4 weeks, then 1x weekly for 8 weeks. Audits will be reviewed by the Risk Management/Quality Assurance Committee monthly until such time consistent substantial compliance has been achieved as determined by the committee. This will be recorded on an audit form. Audits will be reviewed by the Risk Management/Quality Assurance Committee monthly until such time consistent substantial compliance has been achieved as determined by the committee.
4/30/2026Licensure Complaint Survey · ID 22F742-H1No deficiencies
0000Initial CommentsSurveyor note
Findings
A survey with #CO2964873 was completed on 4/27/26 to 4/30/26. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
11/22/2024Revisit: Recertification Survey · ID MIXG22No deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
A document revisit was completed with all deficiencies being corrected with the exception of any waived deficiency or deficiencies. All waived deficiencies will be corrected at a later date as per the approved waiver. A plan of correction is not required.
Plan of correction
The state did not require a plan of correction for this citation.
10/15/2024Complaint Survey · ID 1E2H11No deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
A complaint survey, prompted by #CO37760 and Incident #CO37928 was completed on 10/14/24 to 10/15/24. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
8/15/2024Revisit: Recertification Survey · ID MIXG12No deficiencies
0000Initial CommentsSurveyor note
Findings
A revisit survey was completed on 8/15/24 for all previous deficiencies cited on 6/27/24. The facility is in compliance with all regulations surveyed.
Plan of correction
The state did not require a plan of correction for this citation.
7/24/2024Recertification Survey · ID MIXG2114 deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and represent the facility's general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a). The facility is a one-story, Type III (200) (III-B) construction. It is protected by a National Fire Protection Association (NFPA) 13 automatic fire suppression system and is classified as Fully Sprinkled. The facility was constructed in 1957 and is licensed for 100 beds. This re-certification survey, conducted on July 24, 2024, was conducted to comply with the National Fire Protection Association (NFPA 101) Life Safety Code (2012) "Chapter 19, Existing Health Care Occupancies." The deficiencies cited were discussed with the Administrator and Maintenance Director during the exit conference at the end of the on-site survey. The Administrator reported the daily census to be 72 residents on July 24, 2024.
Plan of correction
The state did not require a plan of correction for this citation.
0222Egress DoorsS/S F
Findings
Based on observation and staff interviews, it was determined that the facility failed to arrange and maintain the means of egress in accordance with Life Safety Code Section 19.2 and Chapter 7. 1. Patio exit signs. 2. The patio gate needs a motion lock. 3. Delayed egress exit doors need proper signage. 4. Exterior exit gates shall be one motion. NFPA 101, 7.2.1.6.1.1 A readily visible, durable sign in letters not less than 1 in. (25 mm) high and not less than 1/8 in. (3.2 mm) in stroke width on a contrasting background that reads as follows shall be located on the door leaf adjacent to the release device in the direction of egress: PUSH UNTIL ALARM SOUNDS DOOR CAN BE OPENED IN 15 SECONDS or PUSH UNTIL ALARM SOUNDS DOOR CAN BE OPENED IN 30 SECONDS (if approved by the local fire department) (3)*An irreversible process shall release the lock in the direction of egress within 15 secondsNFPA 101 7.2.1.4.2 Door Leaf Swing Direction. Door leaves required to be of the side-hinged or pivoted-swinging type shall swing in the direction of egress travel under any of the following conditions:(1) Where serving a room or area with an occupant load of 50 or more, except under any of the following conditions:(a) Door leaves in horizontal exits shall not be required to swing in the direction of egress travel where permitted by 7.2.4.3.8.1 or 7.2.4.3.8.2.(b) Door leaves in smoke barriers shall not be required to swing in the direction of egress travel in existing health care occupancies, as provided in Chapter 19.(2) Where the door assembly is used in an exit enclosure, unless the door opening serves an individual living unit that opens directly into an exit enclosure(3) Where the door opening serves a high hazard contents areaNFPA 101 7.2.1.5.10.2 The releasing mechanism shall open the door leaf with not more than one releasing operation, unless otherwise specified in 7.2.1.5.10.3, 7.2.1.5.10.4, or 7.2.1.5.10.6. A.?7.2.1.5.10 Examples of devices that might be arranged to release latches include knobs, levers, and bars. This requirement is permitted to be satisfied by the use of conventional types of hardware, whereby the door is released by turning a lever, knob, or handle or by pushing against a bar, but not by unfamiliar methods of operation, such as a blow to break glass. It is also within the intent of this requirement that switches integral to traditional doorknobs, lever handles, or bars, and that interrupt the power supply to an electromagnetic lock, be permitted, provided that they are affixed to the door leaf. The operating devices should be capable of being operated with one hand and should not require tight grasping, tight pinching, or twisting of the wrist to operate. This deficiency could affect occupants, including residents, staff, and visitors within the entire facility. Deficient items were discussed with the administrator and maintenance director at the exit conference.
Plan of correction · submitted by the facility
Corrective Action Maintenance Director to add signage for Patio Exit and Delayed Egress Doors. Quote will be requested for Motion Lock and to equip for one motion exit. ID of Others All residents have the potential to be affected. Systemic Changes NHA to educate Maintenance Team regarding egress requirements by 8/9/24. Maintenance Director to add signage for Patio Exit and Delayed Egress Doors. Monitoring NHA or designee will report the results of tracking and trending to the QAPI team for review monthly for 3 months or until substantial compliance is achieved as determined by the committee.
0345Fire Alarm System - Testing and MaintenanceS/S F
Findings
Based on a record review, it was determined that the facility failed to maintain the fire alarm system components and devices in accordance with the Life Safety Code Section 9.6 and NFPA 72.1. Missing two (2) year smoke detector sensitivity report. 2. Missing Annual and Semmi-annual reportsNFPA 101 19.3.4.1 to comply with section 9.6. Section 9.6.1.3, fire alarm system testing and maintenance to comply with NFPA 72. NFPA 72 14.4.5.3.4; to ensure that each smoke detector or smoke alarm is within its listed and marked sensitivity range, it shall be tested using any of the following methods:(1) Calibrated test method(2) Manufacturer's calibrated sensitivity test instrument(3) Listed control equipment arranged for the purpose(4) Smoke detector/fire alarm control unit arrangement whereby the detector causes a signal at the fire alarm control unit where its sensitivity is outside its listed sensitivity range(5) Other calibrated sensitivity test methods approved by the authority having jurisdictionNFPA 101, Section 9.6.1.5* To ensure operational integrity, the fire alarm system shall have an approved maintenance and testing program complying with the applicable requirements of NFPA 70, National Electrical Code, and NFPA 72, National Fire Alarm and Signaling Code. NFPA 72- 14.4.2.2* Systems and associated equipment shall be tested according to Table 14.4.2.2. (15). Alarm notification appliances (a) Audible: Test shall be performed in accordance with the manufacturer ' s published instructions. Appliance locations shall be verified to be per approved layout, and it shall be confirmed that no floor plan changes affect the approved layout. It shall be verified that the candela rating marking agrees with the approved drawing. It shall be confirmed that each appliance flashesIf the fire alarm system fails to operate, this deficiency could harm all building occupants, staff, and visitors. The Administrator discussed the deficiencies during the exit conference.
Plan of correction · submitted by the facility
Corrective ActionMaintenance Director to schedule service with CINTAS. ID of OthersAll residents have the potential to be affected. Systemic ChangesNHA to educate Maintenance Team by 8/9/2024 regarding annual and semi-annual Smoke Detector Sensitivity ReportsMonitoring NHA or designee will report the results of tracking and trending of smoke detector sensitivity testing to the QAPI team for review monthly for 3 months or until substantial compliance is achieved as determined by the committee.
0346Fire Alarm System - Out of ServiceS/S D
Findings
Based on observations and records review, it was determined that the facility did not have out-of-service guidance for the fire alarm in accordance with NFPA 101. Out-of-Service Fire Alarm Guidance was not available at the time of inspection. NFPA 101 9.6.1.6* Where a required fire alarm system is out of service for more than 4 hours in a 24-hour period, the authority having jurisdiction shall be notified, and the building shall be evacuated, or an approved fire watch shall be provided for all parties left unprotected by the shutdown until the fire alarm system has been returned to service. These deficiencies can affect occupants, including residents, staff, and visitors throughout the facility. The administrator discussed deficient items at the exit conference.
Plan of correction · submitted by the facility
Corrective Action In the event of an outage requiring fire watch, state and local fire agencies will be notified. ID of Others All residents have the potential to be affected. Systemic Changes NHA to educate Maintenance team on notification requirement for Fire Alarm System and conducting fire watch by 8/9/2024. Monitoring NHA or designee will monitor all documentation related to necessary Fire Watches monthly for 3 months
0353Sprinkler System - Maintenance and TestingS/S F
Findings
Through observation during the documentation review, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101, 25, and 13.1. Missing Semi-annual and quarterly reports. 2. Wires on sprinkler pipes throughout the facility. 3. Business office missing escutcheon. NFPA 101: 4.6.12.1 Whenever or wherever any device, equipment, system, condition, arrangement, level of protection, fire-resistive construction, or any other feature is required for compliance with the provisions of this Code, such device, equipment, system, condition, arrangement, level of protection, fire-resistive construction, or other feature shall thereafter be continuously maintained. Maintenance shall be provided in accordance with applicable NFPA requirements or requirements developed as part of a performance-based design, or as directed by the authority having jurisdiction. NFPA 25 5.2.2.2 Sprinkler piping shall not be subjected to external loads by materials either resting on the pipe or hung from the pipe. NFPA 25, 5.2.1.1.5 Escutcheons and coverplates for recessed, flush, and concealed sprinklers shall be replaced with their listed escutcheon or coverplate if found missing during the inspection. This deficiency could affect occupants, including residents, staff, and visitors within the entire facility. Deficient items were discussed with the administrator and maintenance director at the exit conference.
Plan of correction · submitted by the facility
Corrective ActionMaintenance Director to schedule service with CINTAS for Sprinkler System testing. Wires on Sprinkler Pipes throughout the facilities removed on 8/2/2024. Escutcheon added to Business Office 8/2/2024. ID of OthersAll residents have the potential to be affected. Systemic ChangesNHA to educate Maintenance Team by 8/9/2024 regarding annual and semi-annual Sprinkler System testing, ensuring there is no wires on sprinkler pipes and escutcheon requirements. MonitoringMaintenance Director to audit Sprinkler Pipes after any wiring work monthly for 3 months. Maintenance Director to audit one facility zone weekly to ensure no missing escutcheon for 3 months. NHA or designee will report the results of tracking and trending of Sprinkler system testing to the QAPI team for review monthly for 3 months or until substantial compliance is achieved as determined by the committee.
0354Sprinkler System - Out of ServiceS/S D
Findings
Based on observations and records review, it was determined that the facility did not have Sprinkler System out-of-service guidance in accordance with NFPA 101 and NFPA 25Out-of-service Sprinkler Guidance - This was unavailable at the time of the survey. NFPA 101, 9.7.6 Sprinkler impairment procedures shall comply with NFPA 25, Standard for the Inspection, Testing, and Maintenance of Water-Based Fire Protection Systems. NFPA 25, 15.5.2 Before authorization is given, the impairment coordinator shall be responsible for verifying that the following procedures have been implemented:(1) The extent and expected duration of the impairment have been determined.(2) The areas or buildings involved have been inspected and the increased risks determined.(3) Recommendations have been submitted to management or the property owner or designated representative.(4) Where a required fire protection system is out of service for more than 10 hours in a 24-hour period, the impairment coordinator shall arrange for one of the following:(a) Evacuation of the building or portion of the building affected by the system out of service(b) *An approved fire watch(c)*Establishment of a temporary water supply(d)* Establishment and implementation of an approved program to eliminate potential ignition sources and limit the amount of fuel available to the fire(5) The fire department has been notified.(6) The insurance carrier, the alarm company, property owner or designated representative, and other authorities having jurisdiction have been notified.(7) The supervisors in the areas to be affected have been notified.(8) A tag impairment system has been implemented. (See Section 15.3.)(9) All necessary tools and materials have been assembled on the impairment site. This deficiency could affect occupants, including residents, staff, and visitors within the entire facility. Deficient items were discussed with the administrator and maintenance director at the exit conference.
Plan of correction · submitted by the facility
Corrective ActionIn the event of an outage requiring fire watch, state and local fire agencies will be notified. ID of OthersAll residents have the potential to be affected. Systemic ChangesNHA to educate Maintenance team on notification requirement for Sprinkler System and conducting fire watch by 8/9/2024. MonitoringNHA or designee will monitor all documentation related to necessary Fire Watches monthly for 3 months
0355Portable Fire ExtinguishersS/S D
Findings
Based on observations and a review of records, it was determined that the facility did not maintain fire extinguishers in accordance with NFPA 10. 1. Dietary kitchen extinguisher to above 5 feet. 2. Kitchen - extinguisher mounted above 3.55 feetNFPA 10 6.1.3.8 Installation Height. 6.1.3.8.1 Fire extinguishers having a gross weight not exceeding 40 lb (18.14 kg) shall be installed so that the top of the fire extinguisher is not more than 5 ft (1.53 m) above the floor. 6.1.3.8.2 Fire extinguishers having a gross weight greater than 40 lb (18.14 kg) (except wheeled types) shall be installed so that the top of the fire extinguisher is not more than 31/2 ft (1.07 m) above the floor. 5.5.5* Class K Cooking Media Fires. Fire extinguishers provided for the protection of cooking appliances that use combustible cooking media (vegetable or animal oils and fats) shall be listed and labeled for Class K fires. 5.5.5.1 Class K fire extinguishers manufactured after January 1, 2002, shall not be equipped with extended wand–type discharge devices. 5.5.5.2 Fire extinguishers installed specifically for the protection of cooking appliances that use combustible cooking media (animal or vegetable oils and fats) without a Class K rating shall be removed from service. 5.5.5.3* A placard shall be conspicuously placed near the extinguisher that states that the fire protection system shall be actuated prior to using the fire extinguisher. This deficiency could affect occupants, including residents, staff, and visitors, within this area of the facility's smoke compartment. Deficient items were discussed with the administrator and maintenance director at the exit conference.
Plan of correction · submitted by the facility
Corrective ActionExtinguishers moved to appropriate heights on 8/2/2024. ID of OthersAll residents have the potential to be affected. Systemic ChangesNHA to educate Maintenance Team by 8/9/2024 regarding fire extinguisher height requirements. MonitoringMaintenance Director will audit 5 Fire Extinguishers weekly for one month and monthly for 2 months to ensure appropriate height requirements are fulfilled. NHA or designee will report the results of tracking and trending to the QAPI team for review monthly for 3 months or until substantial compliance is achieved as determined by the committee.
0372Subdivision of Building Spaces - Smoke BarrieS/S D
Findings
Based on observation and staff interviews during the survey, it was determined the facility failed to maintain smoke barriers in accordance with NFPA 101, 8.5.1. This was evidenced by the following:The printer room has penetration in the firewall. NFPA 101, Section 8.5.1, in part, smoke barriers shall be provided to subdivide building spaces for the purpose of restricting the movement of smoke. This deficiency could affect occupants, including residents, staff, and visitors within the entire facility. Deficient items were discussed with the Maintenance director at the exit conference.
Plan of correction · submitted by the facility
Corrective ActionPenetration fixed on 8/2/2024. ID of OthersAll residents have the potential to be affected. Systemic ChangesNHA to educate Maintenance Team by 8/9/2024 regarding ensuring no penetrations are present in facility. MonitoringMaintenance Director to audit 2 zones in facility per week until all zones are completed. NHA or designee will report the results of tracking and trending to the QAPI team for review monthly for 3 months or until substantial compliance is achieved as determined by the committee.
0511Utilities - Gas and ElectricS/S F
Findings
Based on observation during the survey, it was determined that the facility failed to maintain proper gas valve protection in accordance with Life Safety Section 9.1 and NFPA 54, 7.9.2.1. This was evidenced by the following:The gas orifice on the dryer is not rated 0-2000 feet in elevation in the laundry room. NFPA 101, 9.1.1 Gas. Equipment using gas and related gas piping shall be in accordance with NFPA 54, National Fuel Gas Code. NFPA 54, 11.1.2 High Altitude. Gas input ratings of appliances shall be used for elevations up to 2000 ft (600 m). The input ratings of appliances operating at elevations above 2000 ft (600 m) shall be reduced in accordance with one of the following methods:(1) At the rate of 4 percent for each 1000 ft (300 m) above sea level before selecting appropriately sized appliance(2) As permitted by the authority having jurisdiction.(3) In accordance with the manufacturer ' s installation instructions. This deficiency could affect occupants, including residents, staff, and visitors within the entire facility. Deficient items were discussed with the administrator and maintenance director at the exit conference.
Plan of correction · submitted by the facility
Corrective ActionDryer company contacted to ensure jets are correct and to place sign. ID of OthersAll residents have the potential to be affected. Systemic ChangesNHA to educate Maintenance Team by 8/9/2024 regarding requirements. MonitoringNHA or designee will report the results of tracking and trending to the QAPI team for review monthly for 3 months or until substantial compliance is achieved as determined by the committee.
0712Fire DrillsS/S F
Findings
Based on the record review, it was determined that the facility failed to conduct fire drills in accordance with the Life Safety Code, Section 19.7.1.6Fire drills closer than an hour apart, not at varied timesNFPA 101, 19.7.1.6 Drills shall be conducted quarterly on each shift to familiarize facility personnel (nurses, interns, maintenance engineers, and administrative staff) with the signals and emergency action required under varied conditions. This deficiency could affect occupants, including residents, staff, and visitors within the entire facility. Deficient items were discussed with the administrator and maintenance director at the exit conference.
Plan of correction · submitted by the facility
Corrective ActionFire Drill held on 8/2/2024 at a varied time. ID of OthersAll residents have the potential to be affected. Systemic ChangesNHA to educate Maintenance Team by 8/9/2024 regarding varying times of fire drills MonitoringNHA will coordinate fire drill times with Maintenance Director ensuring they are held at varying times monthly for 3 times. NHA or designee will report the results of tracking and trending to the QAPI team for review monthly for 3 months or until substantial compliance is achieved as determined by the committee.
0781Portable Space HeatersS/S D
Findings
Based on observation and staff interviews, it was determined that the facility failed to maintain a fire-safe environment within the facility Life Safety Code, Section 19.7.8Space heater in the administration office. Life Safety Code, Section 19.7.8. Portable space-heating devices shall be prohibited in all health care occupancies. Exception: Portable space-heating devices shall be permitted to be used in non-sleeping staff and employee ' s areas where the heating elements of such devices do not exceed 212° F (100° C). This deficiency could affect occupants, including residents, staff, and visitors within the entire facility. Deficient items were discussed with the maintenance director at the exit conference.
Plan of correction · submitted by the facility
Corrective Action Space heater removed from office on 7/29/24. ID of Others All residents have the potential to be affected. Systemic Changes All office staff will be educated by 8/9/24 regarding space heaters being prohibited in offices. MonitoringMaintenance director will audit 2 zones within facililty weekly for 3 months ensuring no space heaters are present. NHA or designee will report the results of tracking and trending to the QAPI team for review monthly for 3 months or until substantial compliance is achieved as determined by the committee.
0907Gas and Vacuum Piped Systems - Maintenance PrS/S F
Findings
Based on observations and records review, it was determined that the facility did not maintain oxygen storage in accordance with NFPA 99. Portable concentrators are stored in an oxygen transfill room. 11.5.2.2 Transfilling Cylinders. 11.5.2.2.1 Mixing of compressed gases cylinders shall be prohibited. This deficiency can affect occupants within the facility's smoke compartment, including residents, staff, and visitors. The administrator and maintenance director discussed deficient items at the exit conference.
Plan of correction · submitted by the facility
Corrective ActionPortable concentrators removed from oxygen transfill room on 7/24/24. ID of OthersAll residents have the potential to be affected. Systemic ChangesAll Staff will be educated on keeping portable concentrators out of oxygen transfill room by 8/9/24. MonitoringMaintenance Director will audit oxygen transfill room weekly for 1 monthly and monthly for 2 months to ensure no portable concentrators are stored in oxygen transfill room. NHA or designee will report the results of tracking and trending to the QAPI team for review monthly for 3 months or until substantial compliance is achieved as determined by the committee.
0914Electrical Systems - Maintenance and TestingS/S F
Findings
Based on the documentation review, it was determined that the facility did not maintain proper electrical practices in accordance with NFPA 99 Health Care Facilities Code (2012). This was evidenced by:No written record of the continuity of the grounding circuit, polarity of hot and neutral connections, and retention force of the grounding blade in patient care rooms was conducted annually. NFPA Standard: NFPA 99 Health Care Facilities Code (2012)6.3.3.2 Receptacle Testing in Patient Care Rooms. 6.3.3.2.1 The physical integrity of each receptacle shall be confirmed by visual inspection. 6.3.3.2.2 The continuity of the grounding circuit in each electrical receptacle shall be verified. 6.3.3.2.3 Correct polarity of the hot and neutral connections in each electrical receptacle shall be confirmed. 6.3.3.2.4 The retention force of the grounding blade of each electrical receptacle (except locking-type receptacles) shall be not less than 115 g (4 oz). This deficiency can potentially affect occupants, including residents, staff, and visitors within the entire facility. Deficient items were discussed with the maintenance director at the exit conference.
Plan of correction · submitted by the facility
Corrective ActionMaintenance Director requested electrical systems testing be complete on 7/25/24. ID of OthersAll residents have the potential to be affected. Systemic ChangesMaintenance Director or designee will be educated by 8/9/24 regarding electrical systems testing. MonitoringNHA or designee will report the results of tracking and trending of electrical systems testing annually to the QAPI team for review monthly for 3 months or until substantial compliance is achieved as determined by the committee.
0918Electrical Systems - Essential Electric SysteS/S F
Findings
Based on observation and record review during the survey, it was determined that the facility failed to maintain the backup emergency generator in accordance with National Fire Protection Association (NFPA) Standard 110. This was evidenced by the following: 1. The generator manual stop shall be labeled. 2. During the inspection, the Facility failed to provide a fuel test. NFPA 110, Section 8.3.8. A fuel quality test shall be performed at least annually using applicable ASTM standards or the manufacturer ' s recommendations. 5.6.5.6.1 The remote manual stop station shall be labeled. This deficiency could affect occupants, including residents, staff, and visitors within the entire facility. Deficient items were discussed with the administrator and maintenance director at the exit conference.
Plan of correction · submitted by the facility
Corrective ActionMaintenance Director requested a fuel test and a label for generator manual stop on 7/25/24. ID of OthersAll residents have the potential to be affected. Systemic ChangesMaintenance Director or designee will be educated by 8/9/24 regarding required fuel testing requirements and labeling. MonitoringNHA or designee will report the results of tracking and trending of annual fuel testing to the QAPI team for review monthly for 3 months or until substantial compliance is achieved as determined by the committee.
0923Gas Equipment - Cylinder and Container StoragS/S F
Findings
Based on observations during the survey, it was determined that the facility failed to maintain a hazardous area in accordance with NFPA 99. This was evidenced by the following:1. Oxygen Transfill rooms need a vent 12" off the floor. 2. Empty and Full cylinders shall be separated and labeled. NFPA 556.15.7 Inlets to the Exhaust System. 6.15.7.1 The exhaust ventilation system design shall take into account the density of the potential gases released. 6.15.7.2 For gases that are heavier than air, exhaust shall be taken from a point within 12 in. (304.8 mm) of the floor. 6.15.7.3 For gases that are lighter than air, exhaust shall be taken from a point within 12 in. (304.8 mm) of the ceiling. NFPA 99 11.6.5.2 If empty and full cylinders are stored within the same enclosure, empty cylinders shall be segregated from full cylinders. These deficiencies can potentially affect occupants, including residents, staff, and visitors within the entire facility. Deficient items were discussed with the Administrator and Maintenance director at the exit conference.
Plan of correction · submitted by the facility
Corrective ActionEmpty and Full cylinders were seperated on 7/24/24. ID of OthersAll residents have the potential to be affected. Systemic ChangesNHA will educate Maintenance Director on oxygen transfill room ventilation requirement and will educate all staff regarding keeping empty and full cylinders separate and labeled by 8/9/24. Maintenance director to add appropriate vents by 8/14/24. MonitoringMaintenance Director will audit oxygen transfill room to ensure empty and full tanks are separated and labeled. NHA or designee will report the results of tracking and trending to the QAPI team for review monthly for 3 months or until substantial compliance is achieved as determined by the committee.
6/27/2024Complaint, Recertification Survey · ID MIXG113 deficiencies
0000Initial CommentsSurveyor note2 building records
Findings · record 1 of 2
A recertification survey with complaint #CO36415 was completed on 6/24/24 to 6/27/24. Three deficiencies were cited.
Findings · record 2 of 2
An Emergency Preparedness survey was conducted from 6/24/24 to 6/27/24. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0600Free from Abuse and NeglectS/S D
Findings
Based on record review and interviews, the facility failed to ensure residents were free from abuse for one (#59) of two residents reviewed for abuse out of 35 sample residents. Specifically, the facility failed to:-Protect Resident #59 from sexual abuse by Resident #62; and,-Implement interventions for Resident #62 in order to prevent the abuse from occurring again. Findings include: I. Facility policy and procedureThe Abuse policy was requested from the nursing home administrator (NHA) on 6/25/24 at 3:30 p.m. The Abuse policy was not provided, however, the NHA provided an undated print out titled "What is Intimacy?" on 6/25/24 at 4:43 p.m. It read in pertinent part, "Intimacy can take many forms, from enjoying watching a movie together, to hand holding, to sexual intercourse. Residents have the right to engage in mutually consenting relationships, regardless of their marital status or sexual orientation. It is a protected resident right by statute."When an issue related to the sexual activity of a resident develops, (physical harm, dementia concerns, medical risk, need for medication, problematic pre or post sexual activity behavior, regular violations of others rights to privacy, or public masturbation), it is appropriate to open a care plan problem for that issue."Notation should also be made in the resident's record of educational efforts regarding safe sex practices. This could also include information about the ability of the resident to understand and retain the information and any staff efforts at continuing and tailoring the education to the particular resident's needs."Dementia does not mean that a person no longer has basic needs or wants."Just like a preference for a particular type of dessert, a preference for intimacy can be expressed in a person with dementia long after their orientation and memory has deteriorated."A Form for Intimacy Capacity should be completed as an interdisciplinary team (IDT), as various staff will have different observations and knowledge."If it is determined that residents are not able to consent for intimacy, then a care plan must be in place demonstrating how the facility will keep each resident safe."A resident with dementia and/or cognitive impairment may have the ability to give consent regarding intimacy and sexual activity."People are complex and they change; residents may give consent in one instance and not another, we may complete the Sexual Intimacy Capacity for Consent Assessment multiple times for one resident."II. Facility investigation of sexual abuse incident between Resident #59 and Resident #62The facility investigation, dated 3/25/24, documented the following information in pertinent part, Resident touched another resident over the pants during a group activity. Interviews were conducted with staff, residents and families. Documentation was reviewed. Resident #59 was assessed following the report of the incident and the resident was at baseline. There was no signs or symptoms of distress or discomfort. There was no treatment provided to the victim. The victim was not transferred to a higher level of care. One resident witnessed the event and stated another resident touched her shoulder but not sexually. There were no concerns from interviews. Conclusion of the internal investigation was unsubstantiated.-However, sexual abuse occurred due to Resident #62 touching Resident #59 in the vaginal area over her pants (see NHA below). Changes were made to the victims treatment regimen and/or care plan as a result of the occurrence: staff to alert leadership if resident expresses distress or discomfort to being touched. Actions were taken with the alleged assailant: medication review requested to ensure no medications influenced sexual behavior. Interventions were put into place to help prevent recurrence: staff education completed to understand intimacy guidelines.-The incident report form was not signed or dated. III. Resident #62 (assailant)A. Resident statusResident #62, age 76, was admitted on 10/3/23. According to the June 2024 computerized physician orders (CPO), diagnoses included cerebral infarction due to unspecified occlusion or stenosis of left carotid arteries (stroke), mixed receptive expressive language disorder, unspecified symptoms and signs involving cognitive functions and awareness and cognitive communication deficit. The 10/16/23 minimum data set (MDS) assessment revealed the resident had severe cognitive impairment with a brief interview for mental status (BIMS) score of three out of 15. He required partial/moderate assistance with oral hygiene, toileting, upper body dressing and personal hygiene. He required substantial/maximal assistance with showering/bathing himself, lower body dressing and putting on/taking off footwear. According to the MDS, Resident #62 had no physical behavioral symptoms directed towards others. B. Record reviewThe care plan for other sexual disorder, initiated on 5/10/24 (over one month after the incident with Resident #59), documented Resident #62 was at risk for signs and symptoms of hyper sexuality related to his diagnosis of other sexual disorders. Signs and symptoms included masturbating in public areas and he had expressed interest in women. Interventions included documenting the resident's behavior, administering medications per doctor's orders, encouraging him to cover up when walking back to his room, encouraging him to close his door when needing privacy, reminding him to wash himself when he finished masturbating and when found masturbating in public areas, staff were to remind Resident #62 to masturbate in his room.-The care plan failed to document interventions related to inappropriate touching of female residents.-Review of Resident #62's electronic medical record (EMR) revealed there were no progress notes related to the resident's inappropriate touching incident with Resident #59. Review of Resident #62's June 2024 CPO revealed the following physician's order for monitoring behaviors related to the use of antidepressant medication: Document the number of episodes of the target behavior. Target behaviors: 1. Masturbating in public 2. Interest in women, interventions document in progress notes (PN), ordered 5/29/24.-The physician's order was not obtained until over two months after the incident with Resident #59. IV Resident #59 (victim)A. Resident statusResident #59, age 68, was admitted on 5/3/23. According to the June 2024 CPO, diagnoses included bipolar disorder and dementia. The 9/27/23 MDS assessment revealed the resident had severe cognitive impairment with a BIMS score of five out of 15. She required partial/moderate assistance with toileting hygiene, showering/bathing herself and lower body dressingShe required set up or clean up assistance with eating and oral hygiene. B. Record reviewThe care plan for cognition, initiated on 2/12/24, documented Resident #59 had impaired cognitive function/dementia or impaired thought processes related to dementia. Resident #59 was alert and oriented to self, able to make basic decisions with assistance if given choices. Her needs were anticipated by staff and she became confused and required redirection and orientation. The resident understood consistent, simple, directive sentences. Interventions included asking yes/no questions in order to determine the resident's needs, communicating with the resident/family/caregivers regarding the resident's capabilities and needs and monitoring/documenting/reporting as needed (PRN) any changes in cognitive function, specifically changes in decision making ability, memory, recall and general awareness.-Review of Resident #59's EMR revealed there was no progress note related to the incident with Resident #62. V. Staff interviewsRegistered nurse (RN) #3 was interviewed on 6/25/24 at 3:08 p.m. RN #3 said she heard Resident #62 had an incident where he touched a female resident on the arm. She said she was not aware of Resident #62 touching a female resident on the leg. She said Resident #62 had never been on one to one supervision. She said the facility did not have any resident's who resided on the secure unit who had consented to intimacy. RN #3 said staff stopped any unwanted behaviors or verbally aggressive behaviors before the behaviors could go any further. She said the staff on the unit made sure that no contact was happening between residents because the staff wanted the residents to feel safe and not afraid. She said if there was a resident to resident incident she would notify the nursing manager, management, family and doctor. She said she would have to fill out an incident report and write a note in the resident's chart. RN #3 said Resident #62 was not combative but was hyper-sexual. She said Resident #62 had been displaying sexually inappropriate behaviors since March 2024. She said Resident #62 had been exposing himself and masturbating in the hallway. She said the resident's behaviors were redirectable. RN #3 said the unit nurse manager was responsible for updating the care plans and putting in interventions for residents. Certified nurse aide (CNA) #4 was interviewed on 6/25/24 at 3:25 p.m. CNA #4 said he had never seen Resident #62 display sexually inappropriate behaviors towards female residents. He said he heard Resident #62 had touched a female resident on her leg. He said he heard that the touch was consensual. He said he did not think Resident #62 touching Resident #59 on the leg was inappropriate. CNA #4 said a consent assessment would be done by the RN if further intimacy was agreed upon by both residents. He said he did not know if any residents had filled out an intimacy consent assessment. CNA #4 said a progress note regarding the abuse should have been documented in both of the residents' charts. CNA #4 said Resident #62 had been placed on medications to help decrease his hyper-sexuality. He said he thought the medication had been helpful, as Resident #62 had had a decrease in his behavior of masturbating openly. He said the resident was easily redirectable when masturbating out in the hallway. CNA #4 said Resident #62 had been placed on fifteen minute checks which had been effective. He said staff used a lot of non-pharmacological interventions, such as increasing his activity participation and going outside frequently, to help distract Resident #62. The NHA was interviewed on 6/25/24 at 4:38 p.m. The NHA said both residents were sitting in an activity when Resident #62 reached over and put his hand on Resident #59's vaginal area. She said this was her first experience with a resident being sexually inappropriate. She said if both resident's were deemed consensual then they would not document the sexually inappropriate touch. She said after the investigation, she unsubstantiated the incident. The NHA said Resident #59's consent was based on her interview. The NHA said Resident #59 was interviewed and she said she was okay and said she would not mind if that happened again. The NHA said she did not know if both residents had a history of a relationship prior to the inappropriate touch. She said Resident #59 consenting to the touch should have been documented. The NHA said she did not know if Resident #59 fully understood what had happened with Resident #62. She said as soon as staff saw what happened they stopped it immediately. She said the team was going to work on more assessments from social services and do more through investigations. The NHA said Resident #59 was moved off the unit four days after the sexually inappropriate touch because she no longer benefited from the secure unit. The NHA said Resident #62 had been referred to an all male secure unit at another facility. She said Resident #62 had never displayed any sexually inappropriate behaviors. The NHA was interviewed a second time on 6/26/24 at 4:51 p.m. The NHA said the team, which consisted of the NHA, the director of nursing (DON) and the unit nurse supervisor, initiated a one to one supervision for Resident #62 on 6/25/24 (during the survey). She said they had determined being on fifteen minute checks was not enough for Resident #62 to prevent a further incident of inappropriate touching and felt a one to one supervision would be more appropriate. She said that she was doing education with all the staff on the secure unit. The NHA said Resident #62 had been on the secure unit for a while and there had been no concerns until March 2024. She said she felt like she did the right thing in the moment following the incident. She said she did not substantiate the incident as abuse abuse, but she said she had reported it. The NHA said if Resident #59 had said no, then the abuse would have been substantiated. The NHA said the interdisciplinary team (IDT), which included the NHA, the DON, the unit nurse manager and the social worker would put care plan interventions in place. She said when the incident between Resident #62 and Resident #59 happened, she and the social worker talked about the incident. She said she did not document anything regarding the incident in the residents' charts but reported it to the occurrence reporting portal. RN #4 was interviewed on 6/27/24 at 11:59 a.m. RN #4 said she had never seen Resident #62 touch a female resident. She said, to her knowledge, she had never seen any inappropriate behaviors with Resident #62 and female residents. She said she watched Resident #62 closely. RN #4 said she did not know if Resident #59 could consent to an intimate relationship. She said residents had a right to a relationship but staff would have to consider the residents' cognitive abilities. RN #4 said she had no concerns about the care Resident #62 received. She said staff on the secure unit were very attentive. She said she watched Resident #62 more closely because of the incident that happened in March 2024. RN #4 said any abuse incidents had to be reported to the NHA, the DON and the unit manager. She said she would have to complete a risk assessment form and write a progress note and place the resident on fifteen-minute checks. CNA #5 was interviewed on 6/27/24 at 12:55 p.m. CNA #5 said she had not seen any behavioral changes in Resident #62 after the abuse allegation. She said prior to the abuse incident, both residents had not spent any time together. She said Resident #59 did not communicate well. She said Resident #59 would talk to staff if they asked her a question but she kept to herself. She said Resident #59 did not exhibit any behaviors that would provoke Resident #62. She said Resident #62 had never been aggressive towards staff or residents. CNA #5 said Resident #62 would benefit from an all-male secure unit. She said Resident #62 had not had any other inappropriate behaviors but he did touch his private area when he was out in the hallway. She said Resident #62 had a stroke but he knew what he was doing. CNA #5 said if she witnessed abuse she would report it to the charge nurse or the nurse on the floor and they would take over on what needed to be done. She said she did not have to do any documentation because the nurses were responsible for all of the documentation.
Plan of correction
The state did not require a plan of correction for this citation.
0759Free of Medication Error Rts 5 Prcnt or MoreS/S D
Findings
Based on observations, record review and interviews, the facility failed to ensure it was free of a medication error rate of five percent (%) or greater. Specifically, the medication administration observation error rate was 6.25%, or two errors out of 32 opportunities for error. Findings include:I. Facility policyThe Medication Administration policy and procedure, revised 2/9/24, was received from the nursing home administrator (NHA) on 6/27/24 at 12:45 p.m. It documented in pertinent part, "Resident medications are administered in an accurate, safe, timely, and sanitary manner. Medications are administered in accordance with written orders of the attending physician or physician extender." II. Manufacturer's recommendationsAccording to the National Library of Medicine, Levothyroxine Sodium capsules package insert (2024), retrieved on 7/2/24 from https://dailymed.nlm.nih.gov/dailymed/drugInfo.cfm?setid=686ba2cf-7651-44de-9b4d-eeaaf2a0e364&audience=professional, "Administer Levothyroxine Sodium capsules as a single daily oral dose, on an empty stomach, one-half to one hour before breakfast." III. Resident #49A. Resident statusResident #49, age 87, was admitted on 9/24/21. According to the June 2024 computerized physician orders (CPO), diagnoses included Alzheimer's disease, anxiety and hypothyroidism (a condition where the thyroid gland does not produce enough hormones to meet the body's needs). The 4/19/24 minimum data set (MDS) assessment revealed the resident had a cognitive impairment and the brief interview for mental status (BIMS) was not completed. She required no assistance with transfers, walking and personal hygiene. She required supervision for showering. B. ObservationsOn 6/26/24 at 9:15 a.m. licensed practical nurse (LPN) #1 was observed passing medications to residents on the East hallway. LPN #1 prepared medications which included four different tablets and one eye drop for Resident #49. She put all of the tablets, which included a Levothyroxine Sodium (thyroid medication) 100 micrograms (mcg) tablet, into one medication cup and proceeded to Resident #49's room to administer the medications to the resident. Resident #49 was sitting upright in her recliner with her bedside table in front of her. She was eating her breakfast when LPN #1 entered the room. LPN #1 handed Resident #49 the medication cup with the tablets and instructed the resident to take them with water. The resident swallowed the pills and LPN #1 administered the eye drops to the resident before exiting the room. C. Record review Resident #49's June 2024 CPO documented the following physician's order:Levothyroxine Sodium tablet 100 mcg, give one tablet by mouth one time a day for hypothyroidism, give 30 minutes before food on an empty stomach, revised 9/8/23.-However, LPN #1 administered the Levothyroxine Sodium tablet while Resident #49 was already eating her breakfast (see observation above). IV. Resident #14 A. Resident status Resident #14, age 76, was admitted on 1/16/24. According to the June 2024 CPO, diagnoses included bipolar disorder and hypothyroidism. The 4/29/24 MDS assessment revealed the resident was cognitively intact with a BIMS score of 15 out of 15. She required maximal assistance with transferring, dressing and showering. B. ObservationsOn 6/26/24 at 9:21 a.m. LPN #1 was observed passing medications to residents on the East hallway. LPN #1 prepared medications which included nine different tablets, one eye drop and a nasal spray for Resident #14. She put all of the tablets, which included a Levothyroxine Sodium 75 mcg tablet, into one medication cup and proceeded to Resident #14's room to administer the medications to the resident. LPN #1 handed the cup of pills to the resident and directed her to take them with water. Resident #14 swallowed the pills andLPN #1 administered the eye drops and nasal spray to the resident before exiting the room. C. Resident Resident #14 was interviewed on 6/26/24 at 9:30 a.m. Resident #14 said she had already eaten breakfast before LPN #1 administered her medications. D. Record reviewResident #14's June 2024 CPO documented the following physician's order:Levothyroxine Sodium tablet 75 mcg, give one tablet (75 mcg) by mouth daily before breakfast, take on an empty stomach 30 to 60 minutes before breakfast and other medications, revised 1/16/24.-However, LPN #1 administered the Levothyroxine Sodium tablet after Resident #14 had already eaten her breakfast (see resident interview above).-Additionally, LPN #1 administered the Levothyroxine Sodium tablet with eight other medications (see observation above). V. Staff interviews LPN #1 was interviewed on 6/26/24 at 10:20 a.m. LPN #1 said with the number of residents she needed to pass medications to, she could not get to all of the residents before breakfast. The director of nursing (DON) was interviewed on 6/27/24 at 11:50 a.m. The DON said nursing staff was to follow physician's orders when administering medications.
Plan of correction · submitted by the facility
Corrective ActionResident # 49 and Resident #14 medication times have been changed per their preference after review by their medical provider. They are both receiving medications as ordered. ID of OthersAll residents have the potential to be affected by this deficient practice; however, residents with this specific medication were audited and adjusted per their preference and MD order. Systemic ChangesLicensed nursing staff and Certified Medication Aides have been educated by the Director of Nursing or designee on med administration and the appropriate timelines for administration on or before June 28th or their next scheduled shift. MonitoringNurses and Medication Aides will have a medication pass competency including administration of all medications ordered at the correct times by the Director of Nursing or designee over the next three months. These will occur 3x/weekly until all staff mentioned are completed. Medication competencies will be complete utilizing a competency form. The DON will report the results of the tracking and trending to the QAPI for review monthly for 3 months or until substantial compliance is determined by the committee.
0804Nutritive Value/Appear, Palatable/Prefer TempS/S E
Findings
Based on interviews, record review and observations, the facility failed to ensure residents consistently receive food prepared by methods that conserved nutritive value, palatable in taste, texture and temperature. Specifically, the facility failed to ensure the residents' food was palatable in taste, texture and temperature. Findings include:I. Facility policy and procedure The Menus policy and procedure, revised September 2017, was received from the nursing home administrator (NHA) on 6/27/24 at 12:40 p.m. It read in pertinent part, "Menus will be planned in advance to meet the nutritional needs of the residents/patients in accordance with established national guidelines. Menus will be developed to meet the criteria through the use of an approved menu-planning guide."Menu cycles will be developed and tailored to the needs and requirements of the facility."Menu cycles will include standardized recipes."Menus will be served as written, unless a substitution is provided in response to preference, unavailability of an item, or a special meal."II. Resident group interview A group interview was conducted on 6/26/24 at 11:00 a.m. with five alert and oriented residents (#54, #28, #43, #39 and #40), who were interviewable per facility and assessments. The residents regularly attended the resident council meeting. According to the residents, the concerns were brought up in previous resident councils however not resolved. Residents in the group had the following concerns: -Resident #43 said kitchen staff served fruit on the same plate as the meal. Resident #40 agreed. -Resident #43 said the food was served cold and the potatoes were often undercooked. Resident #40 and Resident #39 agreed. -All residents in the group said there was not much variety in the food and it was very bland. -Resident #39 said the eggs were always served cold. III. Additional resident interviewsResident #131 was interviewed on 6/25/24 at 9:14 a.m. Resident #131 said he was on a pureed diet and the food did not taste good. Resident #36 was interviewed on 6/24/24 at 10:50 a.m. Resident #36 said the kitchen often ran out of oatmeal so he received cheerios instead. He said he ate in his room for all his meals and said when his meals arrived they were not hot. He said his meals were always delivered late. He said the cooks did not know how to cook the food right. He said the kitchen often ran out of what they were serving and offered something different than what was on the menu. He said there was no process for staff to take his room tray order. He said he got the main meal delivered to him. He said they offered an alternative menu of about five items, but that menu never changed. He said when meat was served, it was very tough to cut and he was not able to chew it. Resident #23 was interviewed on 6/24/24 at 11:54 a.m. Resident #23 said the quality of the food was poor. Resident #130 was interviewed on 6/24/24 at 1:49 p.m. Resident #130 said the food was very repetitive. He said he got peas three times a week. He said his food was either burnt or not properly cooked. He said one of the pieces of french toast he was served today (6/24/24) was burnt. Resident #68 was interviewed on 6/24/24 at 2:43 p.m. He said the food was dry and tasteless, and the meat was hard to cut with a knife. He said the menus were not offered prior to the meal service and the main menu was not followed. He said residents got whatever the kitchen served and he had just learned to eat whatever they served him because he needed to eat. He said condiments, such as salt or butter, were frequently not provided with meals. IV. Resident council minutes The resident council notes for 1/26/24 documented the group was concerned about the food having been served cold and an unappetizing appearance. -There was no documented follow-up regarding the concerns the residents voiced in the 1/26/24 resident council meeting. The resident council notes for 2/20/24 documented the food was still being served cold. -There was no documented follow-up regarding the concerns the residents voiced in the 2/20/24 resident council meeting. The resident council notes for 3/19/24 documented the food was still being served cold. -There was no documented follow-up regarding the concerns the residents voiced in the 3/19/24 resident council meeting. V. Food committee minutes The food committee meeting minute notes were received from the DS on 6/27/24 at 10:30 a.m. The food committee meeting minute notes from 5/7/24 documented the residents reported the chicken pot pie was not good. The residents said the food was served cold and sometimes warm. -The food committee notes did not document a resolution to the concerns brought up by the residents. The food committee meeting minute notes from 5/21/24 documented the asparagus was overcooked, the meat was overcooked and the chicken was tough. -The food committee notes did not document a resolution to the concerns brought up by the residents. The food committee meeting minute notes from 6/12/24 documented the residents would like more fresh fruit served and bigger portions. -The food committee notes did not document a resolution to the concerns brought up by the residents. VI. Lunch menu for 6/26/24 The facility's posted lunch menu for 6/26/24 read: Encrusted pork loin, braised cabbage, whipped sweet potatoes, dinner roll with margarine, mandarin oranges and coffee. VII. ObservationsDuring a continuous observation on 6/26/24, beginning at 10:50 a.m. and ending at 12:58 p.m., the following was observed during the lunch meal preparation and service in the main kitchen. At 11:05 a.m. hot water was boiled on the stove in a metal container and instant mashed potatoes were added and mixed together. The mashed potatoes were at 110 degrees F.At 11:30 a.m. the first plate was served. At 11:43 a.m. the secured unit hot box was ready to be taken to the secured unit. At 11:45 a.m. the main dining room service began. At 12:10 p.m. the dietary supervisor (DS) began plating the next hallway and placed the plates in the hot box. At 12:25 p.m. the hot box was ready to be delivered to the unit. At 12:30 p.m. Resident #68 was served his lunch meal. He received one piece of pork loin (not encrusted), braised cabbage, whipped sweet potatoes, a dinner roll and coffee. -Resident #68 did not receive margarine for his roll. At 12:42 p.m. the braised cabbage ran out so the district manager (DM) warmed up green beans for the vegetable substitute. At 12:45 p.m. the green beans were warmed up. and were at 127 degrees F.At 12:58 p.m. the last plate was placed in the hot box and delivered to the unit. VIII. Test traysTwo test trays were evaluated immediately by four surveyors after the last resident had been served their room tray for lunch on 6/26/24 at 1:12 p.m. A. Regular diet test trayThe regular diet test tray consisted of pork loin (not encrusted), mashed potatoes with gravy and a dinner roll. -The temperature of the pork loin was 115.5 degrees F. The pork loin was lukewarm, dry and had no flavor. The meat was hard to chew. -The temperature of the mashed potatoes and gravy were 136 degrees F. The mashed potatoes had no flavor and there were no condiments on the tray.-There were no vegetables served on the regular diet test tray. -Margarine was not provided for the dinner roll. B. Pureed diet test trayThe pureed diet test tray consisted of pureed pork loin, mashed potatoes and gravy and pureed green beans.-The pork loin was 124.7 degrees F. The pork loin had no flavor.-The mashed potatoes and gravy were 136 degrees F. The mashed potatoes had no flavor and there were no condiments on the tray.-The pureed green beans were 127 degrees F. The green beans had no flavor. IX. Additional record review Grievances from Resident #36 were obtained from the NHA on 6/26/24. One grievance submitted by Resident #36 on 5/8/24 documented that the chicken was not cooked well enough and he could not chew it. The baked potato was not cooked all the way and was hard on one side and soft on the other. The meal calendars were not followed. Ice cream was left out and was always melted. Another grievance from Resident #36 on 5/8/24 documented that the activity calendar was always wrong. The meal on it did not match the menu or what the kitchen cooked. X. Staff interviewsThe cook was interviewed on 6/26/24 at 12:25 p.m. The cook said for lunch today (6/26/24) she used three cans of sweet potatoes. She said the kitchen ran out of sweet potatoes at 12:25 p.m. She said if the kitchen ran out of food they would find an equal substitute. The cook said the substitute for the sweet potatoes was mashed potatoes. The DS and the DM were interviewed together on 6/26/24 at 2:40 p.m. The DS and the DM said the staff were responsible for putting the condiments on the resident's lunch trays. The DS said the condiments were in a bin next to the kitchen window where the trays were distributed. He said the certified nurse aides (CNA) were responsible for handing out condiments to the residents who preferred to eat in their rooms. The DS said he would make the change and start putting salt and pepper on the trays before they go out. The DS said he was not aware of residents having food complaints. He said if the residents had a concern with the food that the resident's would tell him verbally. He said the facility held a food committee twice a month. He said the food committee started back in April 2024. Certified nurse aide (CNA) #2 was interviewed on 6/26/24 at 5:30 p.m. CNA #2 said all condiments, such as margarine were supposed to be placed on resident meal trays by CNAs prior to delivering the tray to the resident. The DS and the DM were interviewed again on 6/27/24 at 10:15 a.m. The DM said the corporate chefs and the dietitians created the menus for the facility. The DM said they had a four week menu cycle and they changed it two times a year spring to summer and fall to winter. CNA #3 was interviewed on 6/27/24 at 12:40 p.m. CNA #3 said all residents received the main menu dish. She said she did not collect the resident's preferences for the meals. She said when a resident did not like their meal, the resident would tell her and she would pass the message on to the kitchen. She said all resident meal orders were submitted verbally to the kitchen staff. She said if she had five residents who did not want the main dish, she would go to the kitchen five times to report what the resident's preferences were for that meal. The nursing home administrator (NHA) was interviewed on 6/27/24 at 12:55 p.m. The NHA said the food committee met twice a month. She said she was not aware of any food complaints. She said the facility recently implemented a summer menu where they had a chef come in and do cooking demonstrations for the residents. She said they had a chef come in already and the residents really loved it. She said she planned on having the chefs come in more frequently for the residents to try new foods. The NHA said all residents were assessed for meal preferences upon admission and the meals served were based on the resident's preferences. She said if a resident did not like what was being served they could order off the alternative menu. The NHA said the facility used to publish the main menu in the daily chronicles (daily resident newsletter), but they were no longer doing so, as it was not accurately reflecting the menus for residents who were on special diets. She said now the main menu for the day was posted in the dining room.
Plan of correction · submitted by the facility
Corrective ActionThe Facility ensures that it will serve food that is palatable in taste, texture and temperature. DM (dietary manager) interviewed residents 54, 28, 43, 39 and 40 for any additional food concerns. ID of OthersAll residents have the potential to be affected. Systemic ChangesDistrict Manager for Dining Services educated Dietary Staff on recipes, appropriate temperature ranges and texture on/or before 7/1. MonitoringA test tray will be delivered to the Interdisciplinary Team (IDT) or designee 4 times a week for 4 weeks, 3 times a week for 4 weeks. 2 times a week for 4 weeks to ensure food is palatable in taste, texture is appropriate, and temperature is within acceptable range. DM will interview 5 residents weekly for one month and monthly for 2 months to ensure compliance utilizing satisfaction survey templates. The QAPI committee will evaluate the effectiveness of the plan based on trends identified and implement additional interventions as needed to ensure compliance monthly for 3 months and then reassess the need for continued monitoring based on compliance, this will be documented in monthly QAPI minutes.
4/2/2024Complaint Survey · ID 9NEV11No deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
A complaint survey, prompted by #CO35400, #CO35401 and Incident #CO34830 was conducted on 4/2/24. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
2/20/2024Focused Infection Control, Other-Fed Survey · ID 26BI111 deficiency
0884Reporting - National Health Safety NetworkS/S F
Findings
Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention's (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation. The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 02/12/2024 and 02/18/2024, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.
Plan of correction
The state did not require a plan of correction for this citation.
8/28/2023Complaint Survey · ID ZHWC11No deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
A complaint survey, prompted by #CO33412 and #CO33444 was completed on 8/24/23 to 8/28/23. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
8/14/2023Focused Infection Control, Other-Fed Survey · ID KIP5111 deficiency
0884Reporting - National Health Safety NetworkS/S F
Findings
Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention's (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation. The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 08/07/2023 and 08/13/2023, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.
Plan of correction
The state did not require a plan of correction for this citation.
8/7/2023Focused Infection Control, Other-Fed Survey · ID ROEK111 deficiency
0884Reporting - National Health Safety NetworkS/S F
Findings
Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention's (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation. The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 07/31/2023 and 08/06/2023, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.
Plan of correction
The state did not require a plan of correction for this citation.
7/19/2023Complaint Survey · ID DHBT11No deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
A complaint survey, prompted by #CO32863 and #CO32864 was conducted on 7/19/23. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
6/20/2023Focused Infection Control, Other-Fed Survey · ID D04P111 deficiency
0884Reporting - National Health Safety NetworkS/S F
Findings
Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention's (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation. The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 06/12/2023 and 06/18/2023, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.
Plan of correction
The state did not require a plan of correction for this citation.
6/12/2023Focused Infection Control, Other-Fed Survey · ID NX7B111 deficiency
0884Reporting - National Health Safety NetworkS/S F
Findings
Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention's (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation. The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 06/05/2023 and 06/11/2023, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.
Plan of correction
The state did not require a plan of correction for this citation.
4/5/2023Complaint Survey · ID 3VM411No deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
A survey for Incident #31267 was conducted 4/3/23 to 4/5/23. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
3/29/2023Revisit: Recertification Survey · ID ZZIQ12No deficiencies
0000Initial CommentsSurveyor note
Findings
A revisit to the 2/9/2023 survey was completed on 3/16/2023. The facility was in compliance with the regulations surveyed.
Plan of correction
The state did not require a plan of correction for this citation.
9999FINAL OBSERVATIONSSurveyor note
Findings
Regarding the requirements for self-determination, the facility is reminded that the resident's self-determination should include the opportunity to select the frequency (i.e., more than twice weekly) and method for bathing (i.e., methods of bathing other than just showering).
Plan of correction
The state did not require a plan of correction for this citation.
3/28/2023Revisit: Recertification Survey · ID ZZIQ22No deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
A document revisit was completed with all deficiencies being corrected with the exception of any waived deficiencies.. All waived deficiencies will be corrected at a later date as per the approved waiver. A plan of correction is not required.
Plan of correction
The state did not require a plan of correction for this citation.
2/28/2023Recertification Survey · ID ZZIQ213 deficiencies
0000INITIAL COMMENTSSurveyor note
Findings
INITIAL COMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility's general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a). The facility is one story, Type III (200) (III-B) construction. The facility is protected throughout by a National Fire Protection Association (NFPA) 13 automatic fire suppression systems and is classified as Fully Sprinklered. The facility was constructed in 1957 and is license for 100 beds. This re-certification survey conducted on February 28,2023 was for compliance with the National Fire Protection Association, (NFPA 101) Life Safety Code (2012) "Chapter 19, Existing Health Care Occupancies". The deficiencies cited were discussed with the Administrator and Maintenance Director during the exit conference conducted at the end on-site survey. The Administrator reported the daily census to be 79 residents on February 28, 2023.
Plan of correction
The state did not require a plan of correction for this citation.
0324Cooking FacilitiesS/S F
Findings
STANDARD is not met as evidenced by: During observation of the kitchen gas fired cooking equipment it did not meet the requirements of the 2012 Edition of NFPA 54 Fuel and Gas Code 9.6.1.2. This deficient practice could affect all residents, and staff should a fire occur due to failure to operate safely due to non-code compliant. This was evidence by the following. Gas fired cooking equipment with casters where not limited by a restraining device. The Maintenance Director acknowledge lack of a restraining on the gas fired cooking appliances
Plan of correction · submitted by the facility
Corrective Action: Maintenance Director placed a restraining safety cable on the gas fired cooking appliance on 3/14/23. Identification of Others: All residents and staff have potential to be affected should a fire occur. Systemic Changes: Maintenance Director and team will be educated on the Cooking Facilities regulation on or before date of compliance. Monitoring: The Maintenance Director will inspect the restraining safety cable monthly for 3 months or after any repairs to ensure appropriate placement and compliance. NHA will track and trend results of the audits completed and report findings to the QAPI committee. The QAPI committee will evaluate the effectiveness of the plan based on trends identified and implement additional interventions as needed to ensure compliance monthly for three months and then reassess the need for continued monitoring based on compliance.
0353Sprinkler System - Maintenance and TestingS/S F
Findings
STANDARD is not met as evidenced by: Based on observation, staff interview and record review, it was determined that the facility failed to maintain the automatic sprinkler system in accordance with National Fire Protection Association (NFPA) Standard 13 and Standard 25. This deficient practice could affect all residents, staff and visitors should the automatic sprinkler system fail to operate in a timely and effective manner due to non-code compliant maintenance. This was evidence by the following.-sprinkler heads in Laundry shows signs of foreign materials around the working parts of the head. The Director of Maintenance acknowledge the lack of maintenance of the automatic sprinkler system deficiency during record review of the facility. NFPA 101Life Safety Code Standards required automatic sprinkler systems are continuously maintained in reliable operating condition and are inspected and tested periodically. 19.7.6, 4.6.12, NFPA 13, NFPA 25, 9.7.5
Plan of correction · submitted by the facility
Corrective Action: Maintenance Director cleaned the foreign material off of the sprinkler heads in the Laundry area on 3/8/23. Identification of Others: Maintenance Director to audit all sprinkler heads on or before date of compliance. Any sprinkler heads with foreign material on them will be addressed immediately. Systemic Changes: Maintenance Director will be educated on the Sprinkler System regulations around maintaining the automatic fire sprinkler system on or before the date of compliance. Monitoring: The Maintenance team will inspect the sprinkler heads for foreign materials around the working parts of the heads and remove any foreign material weekly for one month and monthly times two months to ensure substantial compliance. NHA will track and trend results of the audits completed and report findings to the QAPI committee. The QAPI committee will evaluate the effectiveness of the plan based on trends identified and implement additional interventions as needed to ensure compliance monthly for three months and then reassess the need for continued monitoring based on compliance.
0929Gas Equipment - Precautions for Handling OxygS/S F
Findings
Based on observation and staff interview during the course of the survey conducted on February 28, 2023, it was determined the facility failed to maintain The security of oxygen cylinders according to NFPA 99-Health Care Facilities. The following evidenced this:Several "empty" Oxygen cylinders were unsecured in the Oxygen storage room. 11.6.2.3 Cylinders shall be protected from damage by means of the following specific procedures:Freestanding cylinders shall be properly chained or supported in a proper cylinder stand or cart.
Plan of correction · submitted by the facility
Corrective Action: unsecured oxygen cylinders were picked up by the vendor on 3/3/23. Identification of Others: All residents, staff and visitors have the potential to be affected. Systemic Changes: The Maintenance team will be educated on the regulation for proper storage of oxygen cylinders. Monitoring: The Maintenance Director or Designee will inspect the oxygen storage room weekly for one month and monthly times two months to ensure that there are no free standing oxygen cylinders and ensure the cylinders are stored appropriately in a stand or cart. NHA will track and trend results of the audits completed and report findings to the QAPI committee. The QAPI committee will evaluate the effectiveness of the plan based on trends identified and implement additional interventions as needed to ensure compliance monthly for three months and then reassess the need for continued monitoring based on compliance.
2/21/2023Focused Infection Control, Other-Fed Survey · ID WNH7111 deficiency
0884Reporting - National Health Safety NetworkS/S F
Findings
Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention's (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation. The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 02/13/2023 and 02/19/2023, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.
Plan of correction
The state did not require a plan of correction for this citation.
2/9/2023Complaint, Recertification Survey · ID ZZIQ118 deficiencies
0000Initial CommentsSurveyor note2 building records
Findings · record 1 of 2
A recertification survey with complaints #CO30701 and #CO30724 was completed from 2/6/23 to 2/9/23. Eight deficiencies were cited.
Findings · record 2 of 2
An Emergency Preparedness survey was conducted from 2/6/23 to 2/9/23. No deficiencies were cited.
Plan of correction
The state did not require a plan of correction for this citation.
0550Resident Rights/Exercise of RightsS/S D
Findings
Based on the record review, observations and interviews, the facility failed to promote and maintain resident's dignity for one (#27) of three out of 37 sample residents. Specifically, the facility failed to ensure Resident #27 was offered her breakfast. Findings include:I. Facility policy and procedureThe Promoting/Maintaining Dignity During Mealtime policy and procedure,undated was provided by the nursing home administrator (NHA) on 2/9/23 at 3:50 p.m. It documented, in pertinent part,"It is the practice of this facility to treat each resident with respect and dignity and care for each resident in a manner and in an environment that maintains or enhances his or her quality of life, recognizing each resident's individuality and protecting the rights of each resident. All staff members involved in providing feeding assistance to residents promote and maintain resident dignity during mealtimes. Resident requests will be honored during meals to the extent possible. Ensure the resident receives the proper tray. Assist resident with opening items, cutting necessary food items, etc. Allow adequate time for resident to complete meal. Do not rush. Allow resident time needed to complete as much as desired of the meal. If resident is in the dining room, assist back to room as needed. If resident is in his/her room, position as resident desires or as directed."II. Resident #27A. Resident statusResident #27, age 88, was admitted on 6/14/18. According to the February 2023 computerized physician orders (CPO) diagnoses included anxiety and dementia. According to the 1/20/23 minimum data set (MDS) assessment, the resident was unable to complete the brief interview for mental status (BIMS); however, it showed that she had short-term and long-term memory impairment with severe impairment in making decisions regarding tasks of daily life. She required one-on-one extensive assistance in activities of daily living including bed mobility and locomotion dressing, and personal hygiene. She required two to one extensive assistance for transfers and toilet use. She required set up assistance for eating. B. ObservationsOn 2/9/23 at 7:20 a.m. the resident was observed lying in bed. She was awake in the bed. -At 7:50 a.m., the tray cart arrived onto the unit. The resident remained in bed.-At 8:06 a.m. the resident continued to be in the bed awake, however she had not been offered her meal. -At 8:43 a.m. certified nurse aide (CNA) #5 threw the residents breakfast meal into the trash. The resident was not offered a breakfast meal. No staff went to the resident's room to check to see if she was awake in bed. Staff took three meal cartons out to be replaced because they were cold. Resident #27 was not included in the three meals being replaced. Resident #27 was not offered a breakfast meal. -At 9:00 a.m. the resident continued to be awake in bed. C. Staff interviewCNA #5 was interviewed on 2/9/23 at 8:46 a.m. The CNA confirmed she had thrown the meal away along with her meal ticket. She said the resident did not get up until 10:00 a.m. The CNA said she did not offer the resident a breakfast, but would provide her with a peanut butter and jelly sandwich at a later time. The CNA said she was not aware the resident was awake in bed. The social worker for the secured unit was interviewed on 2/9/23 at approximately 9:00 a.m. The social worker said he was going to go to the kitchen to replace three of the resident meals as the food was cold. He confirmed Resident #27 was still in bed. He said that he did not know why she was not up, as she usually was. He said that Resident #27 was not on the list to replace her meal. He said the resident should be offered her breakfast and allow her to make the choice if she wanted to eat it, or an alternative. The meal should not have been thrown away. The NHA was interviewed on 2/9/23 at 11:52 a.m. The NHA said staff should ask the resident if they would like to eat their meals. She said staff should offer it in bed if the resident did not want to get up. She said the administration would retrain on dignity, activities of daily living and choices.
Plan of correction · submitted by the facility
1. Resident #27 offered a breakfast tray on 2/8 at approximately 9am. CNA #5 educated on offering breakfast to all residents. 2. All residents have the potential to be affected by the alleged deficient practice 3. Educate to all staff on or by date of compliance regarding offering breakfast to all residents. The NHA or designee will conduct random observations of 20 residents weekly for 1 month and monthly for 2 months to include all three meals to ensure that meals are offered appropriately. 4. NHA will track and trend results of the audits completed and report findings to the QAPI committee.??The QAPI committee will evaluate the effectiveness of the plan based on trends identified and implement additional interventions as needed to ensure compliance monthly for three months and then reassess the need for continued monitoring based on compliance.
0561Self-DeterminationS/S D
Findings
Based on record review and interviews, the facility failed to ensure the residents' right to make choices about aspects of their lives in the facility that were significant to them for two (#28 and #37) of four out of 37 sample residents. Specifically, the facility failed to provide consistent showers for Residents #28 and #37 according to their preferences and routine shower schedules. Findings include:I. Facility policy and proceduresThe Routine Resident Care policy, revised September 2011, was provided by the nursing home administrator (NHA) on 2/8/23 at 1:51 p.m. The policy revealed residents were to receive the necessary assistance to maintain good grooming and personal/oral hygiene. The facility would ensure that a resident's capacity for self-performance of these activities did not diminish unless circumstances of the resident's clinical condition demonstrate the decline was unavoidable. Care was to be taken to ensure resident safety at all times. The facility would ensure showers, tub baths, and/or shampoos were scheduled at least twice weekly and more often as needed. II. Resident #28A. Resident statusResident #28, age under 65, was admitted on 10/20/17 and readmitted on 12/30/18. According to the February 2023 computerized physician orders (CPO), diagnoses included spina bifida (condition affects the spine at birth), anxiety, paraplegia (leg paralysis), depression, muscle wasting and atrophy (wasting). The 10/24/22 minimum data set (MDS) assessment revealed that the resident was cognitively intact with a brief interview for mental status (BIMS) of 15 out of 15. The resident required extensive staff assistance for bed mobility, transfers, dressing, toileting, and personal hygiene. The resident was totally dependent on staff for bathing with a one-person physical assist for bathing. B. Resident interviewResident #28 was interviewed on 2/6/23 at 12:15 p.m. She said she only received one bath a week sometimes. She said she would like at least two baths each week. She said her bath days were Wednesdays and Saturdays. She said she could not get out of bed and she received bed baths. She said bed baths were her choice of bathing. She said not receiving two baths per week made her frustrated. She said a lack of bathing compromised her immune system and at times caused her to develop outbreaks of yeast. C. Record reviewThe care plan, revised 6/30/2020, for activities of daily living (ADLs) self-performance deficit related to spin a bifida with decreased mobility, neurogenic bladder, depression, and anemia. The resident had a risk for musculoskeletal deficits related to spina bifida and non-weight bearing. The pertinent interventions revealed the resident preferred late afternoon baths and required extensive to total assistance with one to two staff for bathing. The November 2022 Activities of Daily Living documentation survey report for bathing revealed, the resident did not receive a bath for the entire month (30 days). The December 2022 Activities of Daily Living documentation survey report for bathing revealed, the resident missed one bath for the week of the 12/8/22 to 12/14/22 and one bath for the week of the 12/22/22 to 12/31/22. The January 2023 Activities of Daily Living documentation survey report for bathing revealed, the resident missed one bath for the week of the 1/8/23 to 1/14/23 and two baths for the week of the 1/22/23 to 1/31/23. III. Resident #37A. Resident statusResident #37, age 93, was admitted on 9/14/19. According to the February 2023 computerized physician orders (CPO), diagnoses included dementia with behavioral disturbances, macular degeneration, difficulty in walking, anxiety, depression, muscle wasting and atrophy. The 12/20/22 minimum data set (MDS) assessment revealed that the resident had severe cognitive impairment with a brief interview for mental status (BIMS) of three out of 15 with no behaviors. The resident required staff supervision for bed mobility, transfers, eating, toileting and personal hygiene. The resident required limited staff assistance for dressing. The resident required physical staff help with transfers with a one-person physical assist for bathing. B. Record reviewThe care plan, revised 6/30/2020, for activities of daily living (ADLs) self-performance deficit related to impaired balance, macular degeneration, incontinence risk, depression, dementia with behaviors, dorsalgia, hearing loss, anxiety, history of facial spasms, hypothyroidism, wears partial dentures, hearing aids, glasses and forgets to wear depends at times. The pertinent intervention revealed the resident required supervision and set up staff assistance with showering, twice a week and as necessary. The November 2022 Activities of Daily Living documentation survey report for bathing revealed, the resident did not receive a bath for the entire month (30 days). The December 2022 Activities of Daily Living documentation survey report for bathing revealed, the resident missed one bath for the week of the 12/15/22 to the 12/21/22 and one bath for the week of the 12/22/22 to the 12/31/22. The January 2023 Activities of Daily Living documentation survey report for bathing revealed, the resident missed one bath for the week of the 1/1/23 to 1/7/23 and one bath for the week of the 1/15/23 to 1/21/23. IV. Staff interviewsThe NHA, assistant in training (AIT), director of nursing (DON) and the social services director (SSD) were interviewed on 2/9/23 at 10:06 a.m. They all agreed with the provided documentation for Resident #37. The NHA said Resident #37 was a one staff person physical assist for bathing and at times the resident refused a bath. The NHA said the resident received baths on Wednesdays and Fridays. The NHA said the facility transitioned from the resident computerized documentation system called point click care (PCC) from one ownership company to a second company. The NHA said there were numerous problems with the transition during the month of November 2022. The NHA said many of the custom resident tasks, such as bathing documentation, did not transfer correctly or not at all. The NHA said residents received a bath twice a week or as ordered. The NHA said certified nurse aides (CNAs) should chart if a resident received or refused a bath by at least the end of their shift. The NHA said CNAs could mark that a resident refused a bath in PCC. The DON said if a resident refused a bath, the CNA should ask the resident several more times. The DON said the CNA would tell the nurse of the resident's refusal. The DON said the nurse should ask the resident several times if they wanted a bath, before a refusal was documented in PCC.The NHA, AIT, DON and the SSD were interviewed again on 2/9/23 at 11:13 a.m. They all agreed on the above documentation for Resident #28. The NHA said the resident was a one staff person physical assist for bathing. The NHA said the resident received baths on Wednesdays and Saturdays. CNA #2 was interviewed on 2/9/23 at 1:09 p.m. She said she provided showers/baths for residents. She said she documented it in PCC as soon as she could after the shower was given. She said she could document a refusal in PCC. She said if a resident refused, she would tell the nurse. She said herself or the nurse would go ask the resident multiple times during the shift, if they wanted a shower. She said if they did not want a shower, she would pass the refusal on to the next shift and they would go ask the resident again. CNA #5 was interviewed on 2/9/23 at 1:47 p.m. She said she provided showers/baths to residents. She said she documented in PCC that a shower was given as soon as the shower was completed. She said she was able to mark refusals in PCC. She said if a resident refused, she would ask the resident several more times and then go tell the nurse. She said the nurse would also talk to the resident about getting a shower. She said if the attempts failed, then a refusal was marked in PCC.
Plan of correction · submitted by the facility
1. Residents # 28 and 37 are receiving baths/showers as per their preferences. 2. All residents have the potential to be affected by a deficiency related to bathing choices. The DON/designees will interview residents and families as able before the date of compliance to determine if current bathing schedules are meeting the residents’ needs. 3. All staff will be educated regarding bathing choices and preferences on or before the date of compliance. Bathing schedules will be adjusted as needed to meet the residents’ preferences before the date of compliance. The IDT will review bathing choices during quarterly care conferences to determine if resident choices related to bathing have changed. 4. The DON/designee will audit bathing records at least twice weekly for the next 90 days to ensure bathing preferences are being met. The DON/designee will report audit findings the QAPI Committee at least monthly for the next 90 days. The committee will determine if sustained compliance has been achieved or if additional actions are necessary to ensure ongoing compliance.
0584Safe/Clean/Comfortable/Homelike EnvironmentS/S E
Findings
Based on observations and interviews the facility failed to ensure residents had the right to a safe, clean and comfortable homelike environment for 14 of 24 out of 57 resident rooms. Specifically, the facility did not facilitate the necessary housekeeping and maintenance services to maintain the resident rooms to include rooms #E01, #E08, #E10, #E12, #E16, #W101, #W104, #W105, #W106, #W113, #28, #30, #31 and #32 in a sanitary, safe and comfortable manner. Findings include:I. Facility policyThe Safe and Homelike Environment policy, revised 2/1/23, was provided by the nursing home administrator (NHA) on 2/9/23 at 11:32 a.m. The policy revealed the facility would provide a safe, clean, comfortable and homelike environment that allowed the resident to use his or her personal belongings to the extent possible. The facility would also ensure that the resident could receive care and services safely. The facility further ensured that the physical layout of the facility maximized resident independence and did not pose a safety risk. The term environment referred to any area in the facility that was frequented by residents that included (but not limited to) the resident's room, bathroom, hallways, dining area, lobby, outdoor patios, therapy areas and activity areas. The facility staff would report any unresolved environmental concerns to the NHA.II. Performance improvement project (PIP)On 2/9/23 at 12:58 p.m. the NHA provided a PIP plan for the environment of resident rooms that were identified during a mock recertification survey. The baseline measure revealed that resident rooms were to be assessed utilizing the ambassador (a staff person that acts as a representative) visit form, for environmental concerns that would be prioritized based on need. The root causes were the age of the facility, maintenance turnover, new capital expense process, and conflicting priority with the kitchen that needed attention. The obstacles to the PIP were supplies procurement, staffing and ownership transition. The project outcome revealed resident rooms would be comfortable for living and free of environmental hazards. The action items section revealed ambassadors were to audit rooms for prioritization (#8, #10, #30, #101, and #108). The audit start date was 1/23/23 and the completion date was 1/25/23. This audit was completed. The second action item revealed the facility was to complete (make repairs) two rooms each month. This might increase with additional environmental staff and/or resources. The start date was 2/1/23 and a completion date was 12/31/23. The resources that were required included paint, cove base, handles, stain, spackle, flooring, blinds, tools, brushes, furniture, and side tables. III. Resident room observationsOn 2/6/23 at 10:38 a.m., observations of room #E01 revealed the resident room had a wet and sticky floor at the entrance to the room. The room smelled of urine. There was chipped paint on the room heater cover. On 2/7/23 at 10:34 a.m., observations of room #W106 revealed room cove base had scattered pieces of matter, the corners of the room were unclean with scattered pieces of matter, chipped paint on the entrance door frame, unfinished sheetrock patches in the bathroom, two blue plastic screw anchors in a bathroom wall, chipped paint on the bathroom walls, chipped paint on the bathroom door frames, and a scraped bathroom door. At 10:40 a.m., observations of room #E16 revealed sheetrock damage on a room wall, chipped paint on the bathroom door frame, two window metal blind holders attached to a bathroom wall, six blue screw anchors in one room wall, and chipped paint on the closet drawers. At 10:41 a.m., observatories of room #W105 revealed the corners of the room were unclean with scatter pieces of matter, multiple nails on the room walls, missing room cove base, loose room cove base, chipped paint on the bathroom door frames, missing towel bar in the bathroom, black scrape marks on a bathroom wall, loose entrance door laminate, chipped paint on the room wall corners, six unfinished sheetrock patches on a room wall, five blue plastic screw anchors on a room wall, and chipped paint on the entrance door frame. At 10:47 a.m., observations of room #W104 revealed chipped paint on the bathroom door frame, caulk around the toilet base discolored with matter, the room corners were unclean with scattered matter, loose cove base in the room, and scraped wood on the bathroom door. At 10:48 a.m., observations of room #E12 revealed chipped paint on the bathroom door frame and strong urine odor in the bathroom. At 10:54 a.m., observations of room #W113 revealed loose metal heater cover in the bathroom, scraped bathroom door, chipped paint on the bathroom door frame, and loose metal entrance transition strip. At 11:04 a.m., observations of room #W101 revealed bent metal heater cover in the room, sheetrock damage on one room wall, unsecure linoleum floor by entrance to the room, chipped paint around bathroom sink, loose bathroom grab bar, and missing emergency pull cord in the bathroom. On 2/8/22 at 10:42 a.m., observations of room #30 on the secure unit, revealed chipped paint on the entrance door frame, chipped paint on the entrance door, chipped paint on a room wall corner, chipped paint on the bathroom door frame, chipped paint on a bathroom wall, missing toilet paper holder tube, loose bathroom door laminate, dark stain around toilet base, loose caulk around toilet base, chipped paint on the closet drawers, two metal sharp edges on a toilet riser (sharp to touch), and loose metal drawer lock on a dresser. At 10:47 a.m., observations of room #31 on the secure unit, revealed chipped paint on the entrance door frame, a loose dresser drawer, chipped paint on the bathroom door frame, chipped paint on the room walls, missing toilet paper holder tube, dark stain around toilet base, chipped paint on the closet drawers, two glass vases sitting on closet shelf, and a loose entrance door handle. At 10:51 a.m., observations of room #28 on the secure unit revealed, chipped paint on the entrance door frame, chipped paint on room walls, chipped paint on closet drawers, chipped paint on room wall corners, chipped paint on the bathroom door frame, missing entrance transition strip and chipped paint on the window frame. At 10:54 a.m., observations of room #32 on the secure unit revealed, chipped paint on the entrance door, chipped paint on the entrance door frame, chipped paint on the metal heater cover, chipped paint on the closet drawers, chipped paint on the bathroom door frame, one-bathroom light non-functional, one missing towel bar, unfinished bathroom sheetrock patch, and uncleanable red tape on bathroom grab bar. At 11:00 a.m., observations of room #E10 revealed a large hole in the bathroom door, loose caulk around toilet base, chipped paint on the bathroom door frame, two missing towel bars, loose bathroom door laminate, unfinished sheetrock patch on the bathroom wall, torn room floor laminate, chipped paint on the room corner edges, multiple brown stains on room ceiling, chipped paint on the bathroom ceiling, black marks on a bathroom room wall and loose laminate on the entrance door. At 12:04 p.m., observations of room #E08 revealed chipped paint on the entrance door frame, chipped paint on the entrance door, torn room linoleum floor with two small sections missing, brown marks on the room ceiling, chipped paint the room ceiling, one unpainted room wall sheetrock patch, and chipped paint room the wall corners. IV. Staff interviewsOn 2/9/23 at 11:40 a.m., an environment tour of the facility was conducted with the assistant in training (AIT) and the director of maintenance (DM). The DM said there were 57 resident rooms in the facility. The DM said staff filled out maintenance logs that he reviewed several times each day. The DM said the staff also could call or text him as needed. The DM also said he was in multiple resident rooms during the course of each day. The AIT said the facility did a mock recertification survey and had identified the resident rooms that needed repairs. The AIT said Ambassador Rounds were conducted on 1/23/23 to also identify the rooms that needed repairs. The AIT said the performance improvement plan had a goal of completely repairing at least two rooms per month that took about six hours per room to complete. The AIT and DM observed and documented the above listed observations. On 2/9/23 at 2:13 p.m. the NHA said since the PIP was started, two resident rooms had been deep cleaned and the supplies had been ordered that were necessary for the repairs in resident rooms. The NHA said the PIP goals were to make all of the needed repairs in a minimum of two resident rooms each month. -However, there were safety concerns identified in the resident rooms (see observations above).
Plan of correction · submitted by the facility
1. Resident Rooms identified #E01, E08, E10, E12, E16, W101, W104, W105, W106, W113, 28, 30, 31, 32 all had housekeeping items addressed by 2/28/2023 . Maintenance items are being prioritized to complete any safety hazards, which will be completed by date of compliance. All remaining cosmetic items will be complete by 3/31/2023. Supplies have been ordered for entire scope of work. 2. All residents have the potential to be affected by this deficient practice. 3. NHA/designee to educate all staff before the date of compliance on providing a safe/clean/comfortable and homelike environment for residents to include they are free of cosmetic concerns, ie chipped paint, caulking, stains, etc. And to ensure no safety concerns are present. NHA/designee will audit all rooms prior to date of compliance to identify any additional hazards or areas in need of cleaning/ repair. Repairs will be prioritized for completion based on severity of hazard/need. Ambassadors will conduct 20 weekly observations audits of resident rooms for 1 month and monthly for 2 months ensuring rooms are safe/clean/comfortable and homelike. ?Immediate corrective actions will be taken as needed for any identified concerns. 4. NHA and RNC will track and trend results of the audits completed and report findings to the QAPI committee.?The QAPI committee will evaluate the effectiveness of the plan based on trends identified and implement additional interventions as needed to ensure compliance monthly for three months and then reassess the need for continued monitoring based on compliance.
0759Free of Medication Error Rts 5 Prcnt or MoreS/S D
Findings
Based on observations, record review and interviews the facility failed to ensure the medication error rate was less than five percent for two residents (#20 and #76). Specifically, the facility had a medication error rate of 9.68 percent, which was three errors out of 31 opportunities for error. Findings includeI. Professional referenceAccording to Potter, P.A., Perry, A.G., et.al., Fundamentals of Nursing, 10 ed. (2020), E.sevier, St. Louis Missouri, pp. 606-607, retrieved on 2/13/23, "Take appropriate actions to ensure the patient receives medication as prescribed and within the times prescribed and in the appropriate environmentProfessional Standards such as nursing scope and standards of practice apply to the activity of medication administration. To prevent medication errors, follow the seven rights of medication administration consistently every time you administer medications. Many medication errors can be linked in some way to an inconsistency in adhering to these seven rights: 1. The right medication 2. The right dose 3. The right patient 4. The right route 5. The right time 6. The right documentation 7. The right indication."According to the Breztri drug package insert, retrieved on 2/13/23 from: https://den8dhaj6zs0e.cloudfront.net/50fd68b9-106b-4550-b5d0-12b045f8b184/9d44f9af-438a-448b-bb5c-dae506e17e49/9d44f9af-438a-448b-bb5c-dae506e17e49_viewable_rendition__v.pdf "dosage and adminsitration after inhalation, rinse mouth with water with out swallowing."II. Facility policyThe Medication Administration policy, undated, received from the nursing home administrator (NHA) on 2/8/23 at 1:43 p.m. read in pertinent part, "Medications are administered by a licensed nurse in compliance with professional standards of practice. Compare medication source with medication administration record (MAR) to verify resident name, medication name, form, dose, route, and time. Refer to a drug reference material if unfamiliar with the medication, including its mechanism of action or common side effects."III. ObservationsOn 2/8/23 at 8:41 a.m. licenced practical nurse (LPN) #1 was observed preparing and administering medications for Resident #76. LPN #1 dispensed two 250 milligrams (mg) tablets of vitamin C and one 50 mg tablet of zinc.-Review of Resident #76 computerized physician orders (CPO) revealed there was no dose indicated for the vitamin C or the zinc. LPN #1 had administered the vitamin C and zinc to Resident #76. On 2/8/23 at 10:32 a.m registered nurse (RN) #1 was observed preparing and administering medications for Resident #20. RN #1 handed Resident #20 a Breztri inhaler (for chronic obstructive pulmonary disease) after shaking inhaler and advised Resident #20 to take only two puffs. Resident #20 administered two puffs of the inhaler and handed inhaler back to RN #1. -Review of Resident #20 CPO revealed an order for Breztri aerosphere aerosol 160-9-4.8 micrograms per inhalation. Administer two puffs inhaled orally two times a day.-RN #1 failed to offer the resident water to rinse mouth after the inhaler was administered. The order failed to indicate the need for the resident's mouth to be rinsed after administration. IV. Staff interviewsLPN #1 was interviewed on 8/8/23 at 9:00 a.m. on 2/8/23. LPN #1 acknowledged the order for Resident #76 failed to have a dose ordered for zinc and vitamin C. LPN #1 said she gave 500 mg of vitamin C and 50 mg of zinc because it was ordered for wound care by the wound physician and that was the standard dose the wound physician ordered for everyone who had wounds. LPN #1 said she would get the order clarified. RN#1 was interviewed on 8/8/23 at 2:14 p.m. RN #1 stated she was not aware of the need for the Breztri inhaler requiring a resident to rinse mouth post administration. RN #1 said some inhalers require mouth rinse after inhalation to prevent thrush (oral yeast infection). The director of nursing (DON) was interviewed on 8/8/23 at 2:32 p.m. The DON said all orders must be reviewed for the following prior to administration; name, drug, dose, time and route. She was not aware of the missing dose on the vitamin C and zinc for Resident #76. She was not aware of the need for Resident #41 Breztri inhaler requirement to rinse mouth after the user. She explained there was a risk for thrush for some inhalers that did require a rise after administration. The DON said an education would be completed with nursing staff.
Plan of correction · submitted by the facility
1. Residents #20, 41, and 76 are receiving medications as per physician orders. 2. All residents have the potential to be affected by a deficiency related to medication administration 3. Medication Administration Competency will be completed by DON/designee with all licensed nurses and CNA-Meds by date of compliance, if not completed by date of compliance, they will not be able to work until complete. DON/designee will complete an audit of all medication orders to ensure completeness and accuracy by date of compliance. All identified errors will be corrected at this time. DON/ designee will audit 6-8 nurses monthly for the next 90 days to ensure correct medication administration. DON/designee will audit new admissions for medication order completeness during the daily stand up meeting (Monday-Friday) LPN #1 will have been reeducated by the DON/designee on medication administration before the date of compliance. RN #1 has been terminated. A medication administration audit will be conducted with each of these nurses by the DON/designee before the date of compliance to ensure medications are being administered correctly. All nurses and CNA-Meds will receive training by the DON/designee on correct medication administration utilizing the 7 rights of medication administration. Annual compliance audits of the nurses and CNA-Meds by the DON/designee will validate proper administration techniques are being utilized. DON/ designee will audit 4 nurses monthly for the next 90 days to ensure correct medication administration. DON/designee 4. The DON/designee will report audit findings the QAPI Committee at least monthly for the next 90 days. The committee will determine if sustained compliance has been achieved or if additional actions are necessary to ensure ongoing compliance.
0790Routine/Emergency Dental Srvcs in SNFsS/S D
Findings
Based on observations, interviews and record review the facility failed to ensure one (#41) of one resident reviewed for dental care out of 37 sample residents received dental services timely. Specifically the facility failed to ensure Resident #41 had a referral sent to a dentist within three days of dentures missing. Finding include:I. Facility policyThe Dental Service policy, undated, received from the nursing home administrator (NHA) on 2/9/23 at 4:46 p.m. It read in pertinent part, "Facility to assist residents in obtaining routine and emergency dental care."II. Resident #41 A. Resident statusResident #41, age 83, was admitted on 5/26/22. According to the January 2023 computerized physician orders (CPO) the diagnosis included dysphagia (difficulty swallowing), cor pulmonale (heart failure), peripheral vascular disease (circulation disorder), acute and chronic respiratory failure (difficulty breathing). According to the minimum data assessment (MDS) dated 11/23/22 revealed the resident had a moderately impaired cognition with a brief interview of mental for mental status (BIMS) score of ten out of 15. She required extensive two person assistance with bed mobility, dressing, toileting and personal hygiene. She required set up assistance for eating with supervision and cueing. B. Observations and interviewsOn 2/6/23 at 12:48 a.m. resident was observed wearing no dentures and eating pudding. Resident #41 said her dentures went missing last week and she was struggling to eat her meals "which is why I'm eating pudding." She advised staff they were missing and was told they would look for them. She had not heard anything from the staff at this time. Resident #41 said she was worried about her teeth as they were expensive and she did not have the money to replace them. On 2/7/23 at 9:04 a.m. resident was observed in bed with her breakfast tray. She had no dentures in her mouth. Certified nurse aide (CNA) #1 was interviewed on 2/9/23 at 1:40 p.m. CNA #1 said Resident #41 had not had her dentures since last week and noted she had a decrease in appetite. She said Resident #41 had been complaining of gum pain recently and had reported it to the nurse. CNA #1 confirmed resident failed to have dentures at time of interview. The social service director (SSD) was interviewed on 2/9/23 at 3:20 p.m. The SSD said residents were offered ancillary services like dental once a month unless it was an emergent situation then the facility would send them out to a provider in the community. The SSD was unable to provide dental notes for Resident #41's last dental visit. She stated she was not aware of missing dentures until 2/7/23 and she had not made contact with an outside provider which was Resident #41's preference. The SSD was interviewed again on 2/9/23 at 3:55 p.m. she said she was able to obtain a dental visit for Resident #41 after the initial interview (see above) on 2/21/23. She was not able to say what the facility would be doing to aid Resident #41 until her dental appointment. C. Record reviewResident #41 medical record reviewed on 2/7/23 at 3:30 p.m. it failed to reveal:-Any documentation on when the resident last saw a dentist.-There were no progress notes in the social service section indicating knowledge of dentures missing.-There were no nursing progress notes indicating that the resident was having issues with eating related to mouth or denture concerns. On 2/9/23 at 10:28 a.m. the NHA provided a grievance form dated 2/6/23 where the resident had indicated that she was missing her dentures. The action taken according to the grievance form was the social worker had attempted to search the Resident #41's room. Resident #41 became agitated and stated she lost them at the last place. The social worker called the eye center the resident had visited on 2/3/23 but no dentures had been turned into the eye center. Social worker stated this was the last place other then the nursing facility resident #41 had been to. III. Additional informationThe NHA on 2/13/23 at 1:18 p.m. provided a social service note effective date 2/9/23 at 7:21 p.m. documenting the following in part, "social worker was notified on 2/7/23 that Resident #41 were missing dentures. She attempted to search Resident #41 room but the resident became agitated saying 'they are not here, I lost them at the other place.' Resident was unable to say where the other place was. Resident had recently had an appointment with an eye center. Center was called with no results in dentures located. Resident #41 dental offices of choice were contacted and an appointment was scheduled for 2/21/23."-However, the follow up was not done until identified during the survey, when the resident had been missing her dentures during the observations (see above) and had reported to the care staff.
Plan of correction · submitted by the facility
1. Resident #41 had her appt 2/21/2023 and 3/3/2023 and her dental needs have been addressed 2. All residents utilizing dentures have the ability to be affected by this deficient practice. 3. All Staff will be educated on the process of informing leadership staff of missing dentures/ dental needs as soon as possible to ensure a timely referral is made utilizing a concern form. Social Services will complete an audit by date of compliance to ensure all residents have had their dental needs met. Any resident noted to have dental needs will have an appointment scheduled timely. 4. The DON/designee will report audit findings the QAPI Committee at least monthly for the next 90 days. The committee will determine if sustained compliance has been achieved or if additional actions are necessary to ensure ongoing compliance.
0803Menus Meet Resident Nds/Prep in Adv/FollowedS/S E
Findings
Based on observations, record review and interview, the facility failed to ensure menus were followed to meet the resident's nutritional needs. Specifically, the facility failed to have menu extension for the finger food diet, and had repetitive food items for the lacto-ovo-vegetarian (excludes meat except eggs and dairy) diet. Findings include:I. Finger foodsObservations during the survey revealed concerns that menu items served to residents with a therapeutic diet of finger foods, were not served finger foods. 2/15/23 noon mealThe two residents who had a diet type of finger food diet were served:-meatloaf with ketchup glaze-augratin potatoes-peas2/16/23 breakfast-oatmeal-cinnamon roll-scrambled eggs2/16/23 noon meal-chicken thighs with gravy-sweet potato souffle -brussel sprouts-apple cobblerReview of the February 2023 menu failed to show the facility had finger food extensions. The dietary manager (DM) and the regional manager were interviewed on 2/16/23 at 3:00 p.m. The DM confirmed the facility did not have menu extensions for finger food diets. The DM said the facility had only two residents who had that prescribed. The DM said that it was difficult to figure out what to serve as there was no direction. The regional manager confirmed the menus which were generated from the corporate office did not include the finger food diet. The DM agreed oatmeal, sweet potato souffle, au gratin potatoes and vegetables in juice did not constitute finger food items. II. Repetitive menuObservations during the survey revealed concerns that menu items were repetitive for the lacto-ovo-vegetarian diet. 2/6/23 noon meal-The menu called for veggie chicken patty2/6/23 dinner meal -The menu called for veggie chicken soft taco2/15/23 noon meal-The menu called for veggie beef patty with gravy2/15/23 evening meal-The menu called for a veggie beef patty2/16/23 -The menu called for veggie chicken pattyThe dietary manager (DM) and the regional manager were interviewed on 2/16/23 at 3:00 p.m. The DM confirmed the menu extensions for the lacto-ovo-vegetarian diet were repetitive. He said the beef veggie patty or the chicken veggie patty were the main items used for the vegetarian diet. The regional manager said she had noticed on 2/15/23 that the beef veggie patty was served for both the noon and dinner meal.
Plan of correction · submitted by the facility
1. Residents with Finger Foods orders have been moved to the appropriate Health Care Services Group therapeutic diet to include finger food as an intervention. New menu developed for those with a preference for vegetarian only. 2. Residents with Finger food diet order, as well as residents needing vegetarian options have the potential to be affected by this alleged deficiency. 3. DM/ designee will audit all diets by date of compliance to ensure menu extensions are available when indicated for residents. If additional concerns are identified, these will be corrected at this time. DM will educate kitchen staff on providing appropriate finger food interventions before date of compliance. Preferences will be updated to provide desired vegetarian options for any residents with a vegetarian preference. A Vegetarian menu was created by Dining Services Director to reflect larger variety of options to all residents with vegetarian needs. Meal Tickets will reflect choices and preferences of each resident. DM or designee will audit Mealtracker bi-weekly for preference and needs reflection accuracy, and compared with PCC orders and resident care plans by the Dining Services District Manager and facility RD weekly for one month and monthly times two months. 4. The Dietary Manager/designee will report audit findings the QAPI Committee at least monthly for the next 90 days. The committee will determine if sustained compliance has been achieved or if additional actions are necessary to ensure ongoing compliance.
0880Infection Prevention & ControlS/S F
Findings
Based on observations and interviews the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of disease and infection. Specifically, the facility failed to:-Ensure dispensed medications were administered in a sanitary manner;-Ensure multiple use equipment was sanitized between residents; and,-Ensure environmental service staff followed appropriate hand hygiene practices, ensure high touch areas were cleaned daily. Findings include:I. Professional referencesThe Disinfection of Medical Equipment, updated 5/24/19, retrieved on 2/13/22, from: https://www.cdc.gov/infectioncontrol/guidelines/disinfection/healthcare-equipment.html, documented in part. "Equipment; scissors, hemostats, clamps, blood pressure cuffs, stethoscopes should be disinfected with an EPA(Environmental Protection Agency)-registered disinfectant unless the item is visibly contaminated with blood; in that case a tuberculocidal agent (or a disinfectant with specific label claims for HBV and HIV) or a 1:100 dilution of a hypochlorite solution (500-600 ppm free chlorine) should be used. This procedure accomplishes two goals: it removes soil on a regular basis and maintains an environment that is consistent with good patient care."According to the Center for disease control (CDC) control and prevention, Hand Hygiene Basics retrieved on 2/13/23 from: http://www.cdc.gov/handhygiene/basics.html (2019), it read in pertinent part, "healthcare providers should practice hand hygiene at key points in time to disrupt the transmission of microorganisms to patient including before patient contact; after contact with blood,body fluids, or contaminated surfaces (even if gloves worn); and after removing gloves (wearing gloves is not enough to prevent the transmission of pathogens in a healthcare settings)."According to the environmental cleaning procedures, reviewed 4/21/2020, retrieved on 2/13/22 from: https://www.cdc.gov/hai/prevent/resource-limited/cleaning-procedures.html, documented in part, "At Least once daily or every 24 hours high touch surfaces are to be cleaned."II. Facility policyThe Medication Administration policy, undated, received from the nursing home administrator (NHA) on 2/8/23 at 1:43 p.m. revealed in pertinent part, "Medications are administered by a licensed nurse in a manner to prevent contamination or infection. Remove medication from source, taking care not to touch medication with bare hands."The Cleaning and Disinfection of Resident-Care Equipment policy, undated, received from the NHA on 2/9/23 at 4:47 p.m. revealed in pertinent part, "resident-care equipment can be a source of indirect transmission of pathogens. Reusable resident care equipment will be cleaned and disinfected in accordance with current CDC recommendations in order to break the chain of infection. Multiple-resident use equipment shall be cleaned and disinfected after each use."The Routine Cleaning and Disinfecting policy, undated, received from the NHA on 2/9/23 at 4:59 p.m. reveled in pertinent part, "it the policy of the facility to ensure the provisions of routine cleaning and disinfection in order to provide safe, sanitary environment to prevent the development and transmission of infection. Routine surfaces and disinfection will be conducted with detailed focus on visibly soiled surfaces and high touch areas to include: toilet flush handles, tray table, call buttons, tv remote, telephone, toilet seats, sinks, faucets, light switches, door knobs and handrails. Standard precautions will adhere when cleaning any blood or bodily fluid spills; hand hygiene and use of gloves, gown, mask eye protection or face shield."III. Medication not administered in a sanitary mannerA. ObsevationOn 2/8/23 at 9:55 a.m. registered nurse (RN) #1 was observed dispensing medication on the front hall medication cart. She dispensed two medications from blister packaging directly into her bare hand then transferred pills from her bare hand into a medication cup. RN #1 then went to a resident's room and administered medications. On 2/9/23 at 8:51 a.m. RN #2 was observed dispensing medication on the west hall medication cart. RN #2 was observed dispensing medication from a blister pack directly into her bare hand then into a medication cup. RN #2 dispensed medication from a house stock bottle directly into her bare hand. She dispensed too many medications into her bare hand and returned the un needed tablets back into the house stock bottle after they had touched her bare hand. RN #2 then added the tablet needed for administration into the medication cup with her bare hand. RN #2 then went to administer the medication to a resident. B. Staff interviewsRN #1 was interviewed on 2/8/23 at 2:19 p.m. RN # 1 said medication should not be touched by nurses bare hands when being dispensed. Touching medication with bare hands could cause contamination or spread of infection. Licensed practical nurse (LPN) #1 was interviewed on 2/8/23 at 2:29 p.m. LPN #1 said nurses were not to touch medication with their bare hands as it could spread infection or the medication could be harmful to the staffThe director of nursing (DON) was interviewed on 2/8/23 at 2:36 p.m. The DON said medications were not to be touched by bare hands at any time as it leads to the spread of infection. III. Multiple use equipmentA. ObservationsOn 2/8/23 at 8:39 a.m. RN #1 was observed taking a blood pressure and then holding the blood pressure cuff in her hand returning to the medication cart. She placed the unsanitized blood pressure cuff on top of the cart. -At 8:45 a.m. the blood pressure cuff was sitting on top of the medication cart, and it had not been sanitized as of yet.-At 8:51 a.m. RN #1 left the cart with the blood pressure cuff on the top of the cart, and she went to tend to a resident. Blood pressure cuff remained on the medication cart unsanitized.-At 10:06 a.m. RN #1 was observed exiting a resident room post medication administration with a blood pressure cuff used to take the resident's vital signs with. RN #1 returned to the medication cart and placed an unsanitized blood pressure cuff on the medication cart. RN # 1 sanitized her hands with alcohol based rub and began to prepare the next resident's medication. RN #1 took medications and the unsanitized blood pressure cuff to the next resident's room. RN #1 used the unsanitized blood pressure to measure the resident's blood pressure then administered medication to residents. RN #1 returned to the medication cart with the unsanitized blood pressure cuff and placed it on top of the medication cart and applied hand sanitizer to her hands.-RN #1 failed to sanitize the blood pressure cuff between residents. On 2/9/23 at 11:15 a.m. certified nurse aide (CNA) #1 and #3 were observed transferring a resident with use of the hoyer (mechanical) lift. CNA #1 was observed retrieving the hoyer lift from the storage room. CNA #1 did not sanitize the hoyer lift upon retrieval. She entered resident room with hoyer lift where CNA #2 waited with a resident who was already in a sling. After the hoyer lift was used, CNA #1 asked CNA #4 to return the hoyer lift to the storage area. -The hoyer lift was not sanitized after use for the resident transfer. B. Staff interviewsRN #1 was interviewed on 2/8/23 at 2:19 p.m. RN #1 said blood pressure cuffs were to be sanitized between residents. She acknowledged she failed to clean the blood pressure cuff between residents. RN #1 equipment should be sanitized to prevent the spread of infection. CNA #1 was interviewed on 2/9/23 at 1:40 p.m. CNA #1 said blood pressure cuffs and all vitals equipment were to be sanitized between residents. Hoyer lifts were to be wiped down with sanitizing wipes after each use. Sanitizing equipment prevented the spread of infection. CNA #3 was interviewed on 2/9/23 at 1:45p.m. CNA #3 said hoyer lift and vitals sign equipment were to be sanitized between residents to help prevent the spread of infection. CNA #4 was interviewed on 2/9/23 at 2:00 p.m. CNA #4 said hoyer lift and vitals equipment was to be sanitized after every use to prevent the spread of infection. The DON was interviewed on 2/9/23 at 4:39 p.m. The DON said multiple use equipment like blood pressure cuffs and hoyer lifts were to be cleaned between residents to prevent spread of infection. IV. Housekeeping A. ObservationsOn 2/9/23 at 11:45 am. housekeeper (HSK) #1 was observed cleaning a resident's room on the west hall. HSK #1 sanitized their hands with alcohol based hand rub then applied gloves, knocked on the resident's door and announced herself. HSK #1 collected thrasher from room and bathroom returning to cart in housekeeping cart just outside residents room. HSK#1 collected two rags that were pre soaked in a cleaning solution of Peroxide multi surface cleaner and disinfectant. One rag was placed on top of the bedside table for bed B. A second rag was used to wipe down the night stand from top to bottom, then HSK #1 took the rag placed on the bedside table and wiped down the bedside table including legs. A new rag was used to wipe down armoire in the room from top to bottom. HSK #1 returned to the cart and placed all used rags in the dirty section of the cart. She retrieved the Peroxide multi surface cleaner disinfectant in a spray bottle, entered the resident bathroom and sprayed the sink including facet and the toilet from top to bottom including inside the toilet bowl. She then indicated she had to wait three minutes for the surface disinfectant time. She returned chemical disinfectant to the cart and collected three more rags that were pre soaked in the peroxide multi surface cleaner disinfectant, ringing them out to remove excess liquid and the toilet brush. One towel was used to wipe down all the handrails in the bathroom. After three minutes, a second rag was used to wipe down the facet and the sink using a different side of the rag when touching the facet, the outside of the sink bowl and finally the inside of the sink bowl. She then collected a toilet brush and scrubbed the inside of the toilet bowl. She took the third rag and wiped the toilet from top to bottom including toilet lid and seat to the floor. HSK #1 returned toilet brush and dirty rags to cart. Wearing the same gloves, HSK #1 then collected the broom and swept the bathroom and then the main room sweeping all debris to the entrance of the room. She collected dry debris with a dustpan. She collected the mop stick and three pre soaked mopping pads. The mop pads were rung out to remove excess multi surface cleaner disinfectant above the same clean container they were removed from. One mop pad was used for the bathroom floor, removed and placed in a dirty section of the cart. A second mop pad was used for side B of the resident room and the third mop pad was used to clean side A of the resident room. Dirty mop pads placed into the dirty section of the cart. HSK #1 then removed the gloves from her hands and applied sanitizer to her hands. -HSK#1 failed to disinfect/clean the following high touch areas: door knobs to bathroom and room; call light;and bed control box.-HSK #1 failed to change gloves during the cleaning process. Wearing the same set of gloves from the beginning to end of room cleaning. Contaminating clean disinfectant solutions with touching products with dirty glovesOn 2/9/23 at 12:13 p.m. HSK #2 was observed cleaning a resident's room in the west hall. HSK#2 applied hand sanitizer and applied gloves. He knocked and announced himself, entered the room and collected trash from the room and bathroom. HSK #2 collected three pre soaked rags from the peroxide multi surface cleaner and disinfectant bucket and wring them out to remove excess fluid back into the clean bucket. HSK #2 wiped down all the handles to the main room door and bathroom using one rag with a clean section for each handle. He used a second rag to wipe down the bed A's night stand from top to bottom. A third rag was used to wipe down bed B's night stand and TV using a new section of the rag for each new item. HSK #2 returned the dirty rags to the cart, collected the peroxide multi surface cleaner and disinfectant in a spray bottle and the toilet bowl brush housed in a container. He entered the restroom and set the toilet bowl brush on the floor in a container. HSK #2 sprayed the sink inside and out including the faucet, the toilet outside and inside the bowl. Immediately after spraying the toilet, HSK #2 began scrubbing the inside toilet bowl with the toilet brush. He returned the toilet brush to the cleaning cart. Using the same gloves, he removed two pre soaked rags from the peroxide solution, wringing out the excess fluid back into the clean solution. HSK #2 returned to the bathroom and cleaned the sink with one rag from inside the sink bowl to the outside of the sink, then cleaned the faucet using a clean section of the rag as he progressed. He then took the second rag and cleaned the outside of the toilet from top to bottom including the toilet lid and seat using a clean section of the rag for each new area. HSK #2 returned to the cleaning cart with dirty rags placed into the soiled bag. Wearing the same gloves, he collected the broom and dustpan, sweeping the bathroom first and collecting debris then sweeping the main room bringing all debris to the entrance of the room, collected debris in the dustpan. HSK #2 then returned the broom and dustpan to the cart, emptying the dustpan into the trash section on the cart. Using the same gloves he removed three mopping pads from the peroxide multi surface cleanser and disinfectant bucket. He wrung out the excess cleaner back into the bucket he removed the mop pads from. He took the mopping stick and entered the resident room. HSK #2 dropped a mop pad on bed A's side of room, Bed B's side of the room and the third was dropped in the bathroom. HSK #2 started mopping in the bathroom first. He removed the mop pad he used in the bathroom and then mopped bed B's side of the room with the new mop pad, then removed the mop pad. He completed mopping the residents room on bed A's side. He returned the mop handle and all dirty mop pads to the cart. He placed a wet floor sign at the entrance of the room. HSK #2 removed his gloves and applied hand sanitizer to hands. -HSK #2 failed to disinfect the following high touch areas in the residents room: call light; bed control; and bedside table.-HSK #2 failed to change gloves after cleaning the toilet and prior to removing clean rags or mopping pads from clean solution containers/buckets leading to contamination of clean solutions. -HSK #2 failed to allow the disinfectant to sit on the surface for three minutes after spraying the toilet. B. Staff interviewsHSK #1 was interviewed on 2/9/23 at 12:04 p.m. HSK #1 acknowledged she did not change gloves when cleaning the residents room and wore the same pair of gloves even after cleaning the toilet. She was unable to identify high touch areas when asked or how often these high touch areas were to be cleaned. HSK #1 acknowledged that she failed to clean the call light, bed control and door knobs to the room and bathroom. HSK #2 was interviewed on 2/9/23 at 12:32 p.m. HSK #2 said high touch areas in the resident rooms were handrails, door knobs, dressing knobs and bedside tables. He said he was unable to clean this resident's bedside table as there was a banana on the table, staff was not allowed to clean the table if there was food present. When asked if he cleaned the call light or the bed function control he acknowledged he did not clean those areas but should have as they were a high touch surface requiring more frequent disinfection or cleaning. HSK #2 said there was no surface disinfectant time when using the Peroxide multi surface cleaner and disinfectant solution which was why he started scrubbing the toilet bowl immediately after spraying it. HSK #2 said he did not change his gloves while cleaning the room since he cleaned from the cleanest to dirtiest areas. The housekeeping supervisor (HSKS) was interviewed on 2/9/23 at 12:37 p.m. The HSKS said high touch areas like: door knobs; bedside tables; call lights; and bed controllers were all considered high touch areas and should be cleaned daily. The HSKS said there was a three minute surface disinfectant time on the peroxide multi surface cleaner. Housekeepers were to change their gloves at the following intervals between bed A and bed B sides of the room, and after cleaning the bathroom with hand sanitization occurring between changing gloves. The HSKS said staff education would be reviewed in order to correct the failures (see observations above).
Plan of correction
The state did not require a plan of correction for this citation.
0883Influenza and Pneumococcal ImmunizationsS/S E
Findings
Based on record review and interviews, the facility failed to implement policies and procedures related to pneumococcal immunizations for four (#26, #27, #41 and #42) of five residents reviewed for immunizations out of 37 sample residents. Specifically, the facility failed to provide the pneumococcal 23-valent polysaccharide vaccine (PPSV23) to Resident #26, #27, #41 and #42. Findings includeI. Professional referenceAccording to to the Centers for Disease COntrol (CDC) Adult immunization schedule by age, retrieved on 2/15/23 from: https://www.cdc.gov/vaccines/schedules/hcp/imz/adult.html#note-pneumo, revealed in pertinent part "anyone over the age of 65 who have received the PCV13 should receive a dose of PCV20 at least one year after the PCV13 or complete the recommended PPSV23 series."II. Facility policyThe Pneumococcal vaccine (series) policy, undated, was received from the nursing home administrator (NHA) on 2/9/23 at 4:39 p.m. It read in pertinent part, "it is our policy to offer our residents, staff and volunteer workers immunization against pneumococcal disease in accordance with current CDC guidelines. Each resident will be assessed on admission for pneumococcal immunization. Residents will be offered pneumococcal immunization unless medically contraindicated or the resident already has immunization. Types of pneumococcal vaccines offered will depend upon the recipients age and susceptibility to pneumonia, in accordance with current CDC guidelines."III. Record reviewA. Resident #26Resident #26, age 76, admitted on 6/17/19. According to the February 2023 computerized physician orders (CPO) diagnosis include bronchopneumonia, chronic obstructive pulmonary disease, and respiratory failure. The 1/13/23 minimum data set (MDS) assessment documented the resident had intact cognition with a brief interview for mental status (BIMS) score of 13 out of 15. The MDS assessment indicated the resident was up to date on pneumococcal vaccine. Immunization record revealed Resident #26 had received Prevnar13 on 12/27/17.-Immunization record failed to show a second dose within a year or completion of Prevnar 23 series.-No consent or refusal for vaccinations concerning pneumococcal vaccine found in electronic medical record for Resident #26B. Resident #27Resident #27, age 88, admitted on 5/15/17. According to the February 2023 CPO diagnosis include dementia, anxiety disorder, and hypertension. The 10/4/22 MDS assessment documented the resident was severely cognitively impaired with a BIMS score of one out of 15. The MDS assessment indicated the pneumococcal vaccine was up to date. Immunization record revealed Resident #27 received Prevnar 13 on 1/4/18.-The resident's record failed to reveal a second dose or Prevnar 23 series being administered.-No consent or refusal for vaccinations concerning pneumococcal vaccine found in electronic medical record for Resident #27C. Resident #41Resident #41, age 83, admitted on 5/26/22. According to the January 2023 computerized CPO the diagnosis included dysphagia (difficulty swallowing), cor pulmonale (heart failure), peripheral vascular disease (circulation disorder), acute and chronic respiratory failure (difficulty breathing). The 11/23/22 MDS assessment revealed the resident had a moderately impaired cognition with a BIMS score of ten out of 15. The MDS assessment indicated the pneumococcal vaccine was up to date. Immunization record revealed Resident #41 had received the Prevnar 13 on 12/26/19.-The resident's record failed to reveal a second dose or Prevnar 23 series being administered.-No consent or refusal for vaccinations concerning pneumococcal vaccine found in electronic medical record for Resident #41D. Resident #42Resident #42, age 89, admitted on 3/9/22. According to the February 2023 CPO diagnosis include chronic kidney disease, congestive heart failure, and bipolar. The 12/22/22 MDS assessment documented the resident moderately impaired cognition with a BIMS score of 11 out of 15. The MDS assessment indicated the pneumococcal vaccine was up to date. Immunization record revealed the resident had received Prevnar 13 on 6/4/15.-The resident's record failed to reveal a second dose or Prevnar 23 series being administered.-No consent or refusal for vaccinations concerning pneumococcal vaccine found in electronic medical record for Resident #42IV. Staff interviewsThe director of nursing (DON), the infection preventionist (IP) for the facility, was interviewed on 2/9/23 at 4:39 p.m. The DON said the nursing staff are to review the resident immunizations on the resident's admission and offer vaccines if indicated. The facility was able to offer different types of vaccinations like flu, COVID and pneumococcal if needed. The immunizations had to be ordered by a physician and supply ordered from the pharmacy. The DON reviewed Resident #26, #27, #41 and #42's immunization records and acknowledged that all four residents were missing second doses after receiving Prevnar 13. She was unable to determine if the above residents had been offered pneumococcal vaccinations on admission.
Plan of correction · submitted by the facility
1. Resident #s 26, 27, 41 and 42 have been offered Pneumococcal vaccinations and will have received the complete series per CDC Guidelines (PCV 13 and PCV 20) by date of compliance. 2. All residents have the potential to be impacted by this alleged deficient practice. SDC or designee to complete audit of current residents to determine need for pneumococcal vaccinations by the date of compliance. 3. Education provided to all licensed nurses regarding pneumococcal vaccination regulation. Facility will complete an audit of eligible resident's to identify those with an incomplete series. All eligible residents with an incomplete series will be offered the vaccine. Those refusing will receive education regarding the benefits of this series. Facility will complete all necessary resident vaccinations as per pharmacy's ability to supply vaccine. DON or designee will complete an audit of 10 new admissions per month for one month and then 5 new admissions for 2 months to ensure compliance. 4. The DON/designee will report audit findings the QAPI Committee at least monthly for the next 90 days. The committee will determine if sustained compliance has been achieved or if additional actions are necessary to ensure ongoing compliance.

Reportable Occurrences

33 records
4/28/2026Misappropriation of Property · ID 26020302008Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 4/28/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported misappropriation of client property. Reportedly, the client’s family member did not use the client’s funds to pay the outstanding balance to the facility nor did they provide financial documentation needed to secure Medicaid benefits. During the course of the investigation, the healthcare entity notified law enforcement and adult protection services, conducted interviews, and reviewed records. Record review showed the family member was the only one managing the client’s funds. The client was not at risk for discharge due to non-payment. The facility initiated the process to become representative payee for the client and continued weekly attempts to communicate with the family member. Law enforcement conducted a separate investigation. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 6/23/2026 · released to the public 6/30/2026.
3/24/2026Physical Abuse · ID 26020302006Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 3/24/26, the healthcare entity investigated a reportable event of physical abuse of a client. Reportedly, staff was rough when providing care. During the course of the investigation, the healthcare entity notified law enforcement, assessed the client, suspended staff, and conducted interviews. The client had no visible injuries. Staff denied the allegations and reported they received assistance from a second staff to provide care to the client. Record review showed the client experiences pain related to a recent surgery. The facility found no information to support the allegations. The facility implemented a two person care model and educated staff regarding reviewing the care plan and frequently offering assistance. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. The department review of the occurrence investigation was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe. In addition, this event has been identified for further investigation by the Department. An onsite investigation was conducted by a representative from the State agency. For results of that on-site investigation, please reference https://cdphe.colorado.gov/find-and-compare-facilities, specifically the inspection dated 4/30/26, Event ID 22F6B7-H1.
Publication
Sent to facility 6/17/2026 · released to the public 6/24/2026.
3/13/2026Diverted Drugs · ID 26020302005Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 3/13/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported diverted drugs. The facility discovered missing narcotic medications belonging to five different clients. During the course of the investigation, the healthcare entity suspended staff, requested drug screening, notified law enforcement, assessed the clients, reviewed records, and conducted interviews. The missing medications were as needed medications (PRN), the clients did not have any adverse effects nor did they miss any medications. Staff #1’s drug screening was positive. Record review showed discrepancies in the documentation of medications received from the pharmacy, all discrepancies were attributed to staff #1. The facility determined staff #1 diverted hundreds of pills across a three month span of time. The facility terminated staff #1, offered substance abuse support, and reported them to the regulatory agency. The facility reduced the amount of PRN medications dispensed from the pharmacy, revised the policies regarding narcotic count sheets and empty medication cards, and educated staff. Law enforcement conducted a separate investigation. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 5/5/2026 · released to the public 5/12/2026.
3/8/2026Physical Abuse · ID 26020302004Reported on time: No
Occurrence summary
SUMMARY OF FINDINGS: On 3/8/26, the healthcare entity investigated a reportable event of physical abuse of a client. Reportedly, client (B) pushed client (A) causing them to fall to the ground. During the course of the investigation, the healthcare entity seperated the clients prior to notifying law enforcement, assessed the client, conducted interviews, and reviewed records. Client (A) did not have any visible injuries and could not recall the event. Client (B) denied the allegations. There were no staff witnesses to the event. The facility educated staff, started increased monitoring, and requested a medication review. The facility was unable to confirm physical abuse occurred due to inconclusive evidence. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. The department review of the occurrence investigation was conducted off-site. The healthcare entity occurrence report was not submitted within the required timeframe. In addition, this event has been identified for further investigation by the Department. An onsite investigation was conducted by a representative from the State agency. For results of that on-site investigation, please reference https://cdphe.colorado.gov/find-and-compare-facilities, specifically the inspection dated 4/30/26, Event ID 22F6B7-H1.
Publication
Sent to facility 6/4/2026 · released to the public 6/11/2026.
1/22/2026Brain Injury · ID 26020302003Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 1/22/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported a brain injury of a client. Staff observed the client exit their room into the hallway and immediately fall forward hitting their head. During the course of the investigation, the healthcare entity transferred the client to the hospital, conducted interviews, and reviewed records. Staff reported they could not reach the client before they fell and the client had been up the previous night pacing. The facility noted disrupted sleep may have contributed to the fall. The client was diagnosed with a urinary tract infection and small brain bleed. The facility started a sleep monitoring plan, treated the urinary tract infection, and educated staff. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 4/22/2026 · released to the public 4/29/2026.
12/22/2025Neglect · ID 25020302011Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 12/22/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported neglect of a client. The client’s family alleged the client was left soiled in their incontinence briefs for 8 hours. During the course of the investigation, the healthcare entity assessed the client, conducted interviews, and reviewed records. The client reported they felt like they went 6 hours without being checked and reported the call light was on the floor. Neither the client nor the family provided information regarding when this event occurred. The client typically spent 6 hours a day at a day center outside of the facility. Record review showed a recent care conference during which no concerns were mentioned. An assessment showed the client’s skin was intact, no skin breakdown, no signs of injury. The facility implemented a two person care model, provided a clip for the call light, and educated staff. The client was discharged form the facility 2 days after the event per a preplanned arrangement. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 4/22/2026 · released to the public 4/29/2026.
5/21/2025Physical Abuse · ID 25020302006Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 5/21/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. Reportedly, client (A) hit client (B). During the course of the investigation, the healthcare entity separated the clients prior to notifying law enforcement, completed an assessment, and conducted interviews. Client (B) had a small bruise on the temple. Client (A) denied the allegation and indicated client (B) grabbed their oxygen and it fell. The facility was unable to determine if physical contact occurred between them or if the client was hit by the hanging oxygen tank. The facility reconfigured the area where oxygen tanks are hung prior to exiting to the smoking area, and updated care plan for client (B). The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 9/8/2025 · released to the public 9/15/2025.
5/7/2025Brain Injury · ID 25020302005Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 5/6/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported a brain injury of a client. The client was repositioning self in bed to reach for the call light and reaching device and fell out of bed. During the course of the investigation, the healthcare entity completed an initial assessment prior to hospital transport, reviewed medical documentation, and conducted interviews. The client was transported to the hospital and diagnosed with an intracranial cystic hemorrhage and returned to the facility. The facility provided a wider bed, a fall mat, and modifications to the bed to hold the call light and reaching device, and provided an additional call light. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 7/30/2025 · released to the public 8/6/2025.
4/11/2025Sexual Abuse · ID 25020302004Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 4/11/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported sexual abuse of a client. The facility received a report from the client’s day center, that a peer reported that the client had been raped. During the course of the investigation, the healthcare entity notified law enforcement, transported the client to the hospital, conducted interviews, and completed an assessment. Due to cognitive impairment the client could not provide any information about the allegation, nor could the client’s peer who made the report. The medical team, law enforcement, and family determined that a forensic exam would not be completed, and standard assessments revealed no injuries or trauma. Documentation review indicated the client requires manual reduction of a rectal prolapse, and this was completed one day before the allegations. The facility implemented increased safety monitoring and documentation tracking for when reduction is required. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 9/16/2025 · released to the public 9/23/2025.
4/7/2025Neglect · ID 25020302003Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 4/7/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported neglect of a client. After discharge, the client’s family alleged the client was left on the toilet for more than 10 minutes leading to bruises. During the course of the investigation, the healthcare entity reviewed medical documentation and conducted interviews. Medical documentation revealed bruising was noted at the time of admission. Documentation and interviews showed a care conference was held to discuss perseveration by the client surrounding frequent toilet use and preference to sit on the toilet for extended periods of time. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 8/13/2025 · released to the public 8/20/2025.
3/4/2025Physical Abuse · ID 25020302002Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 3/4/25, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of a client by staff (#1). During the course of the investigation, the healthcare entity suspended staff (#1) pending the results of the investigation, conducted interviews, and assessed the client with no adverse findings upon skin check, and s/he was at baseline status. The client reported being fearful of staff (#1), and stated that s/he was rough with him/her during care. Staff (#1) stated s/he was providing pericare, and the client asked him to wipe lighter around a wound in which s/he apologized for. Staff (#2) stated the client had a history of paranoia and delusions, and refused medication for the condition. Care provided in pairs moving forward, and the event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 6/17/2025 · released to the public 6/24/2025.
1/15/2025Physical Abuse · ID 26020302002Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 1/15/26, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to help prevent a future recurrence. The healthcare entity reported physical abuse of a client. Reportedly, staff #1 hit the client. During the course of the investigation, the healthcare entity notified law enforcement, suspended staff, conducted interviews, and assessed the client. Record review revealed the client had fallen out of bed on the day of the event and sustained a laceration above the eye. The client reported they had an unwitnessed fall which caused the laceration. Staff #2 indicated the client initially reported they did not know what happened, but later when asked if they had been hit, said yes. Staff #1 denied all allegations and confirmed the client had fallen out of bed. The facility implemented a two person care model, educated staff, and started monitoring during sleep hours. The facility was unable to confirm physical abuse occurred as the client denied the allegations and no additional evidence supported the allegation. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 5/11/2026 · released to the public 5/18/2026.
10/3/2024Neglect · ID 24020302012Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS:On 10/3/24, the healthcare entity investigated a reportable event of neglect of a client. During the course of the investigation, the healthcare entity assessed and interviewed the client. The facility reviewed all care plans, nursing documentation, and scheduled a care conference. Client (A) did not have skin breakdown or injury. The investigation revealed documented refusals on the part of client (A) for a variety of services. Client is being considered for a higher level of care. The event was not substantiatedThis public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. The department review of the occurrence investigation was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe. In addition, this event has been identified for further investigation by the Department. An onsite investigation was conducted by a representative from the State agency. For results of that on-site investigation, please reference https://cdphe.colorado.gov/find-and-compare-facilities, specifically the inspection dated 10/15/24, Event ID 1E2H11.
Publication
Sent to facility 5/6/2025 · released to the public 5/13/2025.
9/19/2024Diverted Drugs · ID 24020302011Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 9/20/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported diverted drugs. During the course of the investigation, the healthcare entity suspended the staff involved, assessed the clients, and performed an audit. One card (approximately 90 tablets) of Oxycodone was reported missing. The clients involved received all medications as prescribed, the missing medications had been discontinued. When interviewed the staff admitted to taking the medications. The facility implemented a new process for tracking and documenting discontinued narcotics. The staff was terminated and reported to the regulatory agency that oversees them. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 5/6/2025 · released to the public 5/13/2025.
8/28/2024Sexual Abuse · ID 24020302010Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 8/28/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported a sexual abuse event. After client (B) was discharged, she made an allegation of being touched inappropriately. During the course of the investigation, the healthcare entity ensured current clients felt safe, conducted interviews, and ensured the window to the room was secured. No assailant could be identified, and there were no reported findings of a sexual nature when she discharged. Through interviews, client (B)’s allegation could not be corroborated. Nursing reported the client was experiencing confusion related to her medical state and might have experienced a delusion. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 4/24/2025 · released to the public 5/1/2025.
8/20/2024Physical Abuse · ID 24020302009Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 8/20/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported a physical abuse event. Reportedly, client (A) wandered into client (B)’s room, which led to client (A) grabbing and scratching client (B) on the neck when being asked to leave. During the course of the investigation, the healthcare entity separated the clients, provided first aid treatment, and started 1:1 monitoring with client (A) during the investigation. A decision was made to trial client (B) off the secured unit and modifications were made to the environment to help client (A) identify her room. Safety monitoring remained in place. The event was substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 5/7/2025 · released to the public 5/14/2025.
7/26/2024Physical Abuse · ID 24020302008Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 7/26/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported physical abuse of a client. During the course of the investigation, the healthcare entity separated two clients after a client was grabbed at the arm by her peer for attempting to save a seat for her friend. The event was witnessed and confirmed by multiple individuals and the client’s peer admitted he should’ve handled the situation differently. The event was substantiated for contact being made although no injuries or harm were noted. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 2/28/2025 · released to the public 3/7/2025.
3/25/2024Sexual Abuse · ID 24020302004Reported on time: Yes
Occurrence summary
SUMMARY OF FINDINGS: On 3/25/24, the healthcare entity investigated a reportable event. The facility acted appropriately to protect their clients by taking immediate protective actions, investigating the event, and implementing a plan to prevent a future recurrence. The healthcare entity reported an alleged sexual abuse event involving two clients. During the course of the investigation, the healthcare entity reported staff witnessed male client (A) touching female client (B)’s private area. Staff separated the clients and provided direct monitoring of client (A). Through follow up interviews, the facility indicated client (B) did not mind being touched by client (A). Staff monitoring continued per their individualized plans of care. Education was provided to staff regarding understanding intimacy guidelines. The event was not substantiated. This public occurrence summary was provided in accordance with 25-1-124, C.R.S., and was based on the report and investigation provided by the licensed healthcare entity. Department investigation of this occurrence was conducted off-site. The healthcare entity occurrence report was submitted within the required timeframe.
Publication
Sent to facility 2/12/2025 · released to the public 2/19/2025.
2/2/2024Physical Abuse · ID 24020302001Reported on time: Yes
Occurrence summary
Summary of Findings: On 2/2/24, resident (A) struck resident (B) on the face resulting in a laceration to his lip. Resident (B) complained of pain. Staff separated the residents and notified the police. Direct supervision was started with resident (A) until he was evaluated in the hospital due to his agitation. He was then transferred to an inpatient mental health unit. From the facility’s investigation, staff was unsure of what triggered resident (A)’s aggression but he struck resident (B), which resulted in an injury. When resident (A) returned, staff reassessed his behavioral and safety needs. Department Findings: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site review of this reportable event submitted by the agency/facility. This public summary is based on investigative findings provided by the licensed entity to the Occurrence section of the Department. The provider reports the information submitted to the Department is accurate and complete. Prior to the next onsite investigation of the agency/facility, this occurrence event will be reviewed by the State Agency. The occurrence report was submitted within the required timeframe. The facility/agency complied with licensing standards for conducting an internal investigation of this occurrence event and submitting a report of the findings to the Department.
Publication
Sent to facility 8/22/2024 · released to the public 8/29/2024.
11/18/2023Brain Injury · ID 23020302030Reported on time: Yes
Occurrence summary
Summary of Findings: On 11/20/23, resident (B) was diagnosed with an acute brain bleed. Three days earlier, she experienced a fall in the facility resulting in a change in her mental status. She was sent to the emergency department for an evaluation. While in the hospital, she experienced a second fall. A diagnostic scan revealed a slight increase in size with an acute on chronic brain bleed. She was admitted for monitoring and care. Once medical stable, she returned to the facility at her baseline level of physical function. The facility concluded the resident experienced an accidental fall. Staff reassessed her fall safety care plan. Department Findings: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site review of this reportable event submitted by the agency/facility. This public summary is based on investigative findings provided by the licensed entity to the Occurrence section of the Department. The provider reports the information submitted to the Department is accurate and complete. The occurrence report was submitted within the required timeframe. The facility/agency complied with licensing standards for conducting an internal investigation of this occurrence event and submitting a report of the findings to the Department. Prior to the next onsite investigation of the agency/facility, this occurrence event will be reviewed by the State Agency.
Publication
Sent to facility 10/16/2024 · released to the public 10/23/2024.
10/25/2023Brain Injury · ID 23020302028Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 10/25/23, a male resident (A) in his 70s had an unwitnessed fall and was sent to the hospital for an evaluation due to having COVID-19 and a change in condition. Resident (A) was diagnosed with a brain bleed according to a family member. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, family, ombudsman, nurse mentor and physician. Resident (A) was admitted and received treatment in the hospital. The facility requested the hospital documentation which confirmed a brain bleed, but also could not rule out if the findings may have been calcification. The facility investigation concluded resident (A) had an unwitnessed fall and care plan interventions were followed. To help prevent a recurrence, upon his return, resident (A) received therapy for strengthening and endurance. In addition, he has been placed on oxygen therapy and was treated for COVID-19 symptoms. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site review of this reportable event submitted by the agency/facility. This public summary is based on investigative findings provided by the licensed entity to the Occurrence section of the Department. The provider reports the information submitted to the Department is accurate and complete. Prior to the next onsite investigation of the agency/facility, this occurrence event will be reviewed by the State Agency. The occurrence report was submitted within the required timeframe. The facility/agency complied with licensing standards for conducting an internal investigation of this occurrence event and submitting a report of the findings to the Department.
Publication
Sent to facility 9/30/2024 · released to the public 10/7/2024.
10/9/2023Physical Abuse · ID 23020302026Reported on time: Yes
Occurrence summary
Summary of Findings: On 10/9/23, a staff member witnessed resident (A) hit resident (B) on the shin with a cleaning floor sign. Staff separated the residents and notified the police. Resident (B) had a severe cognitive impairment and could not participate in a follow up interview about the incident. A nurse assessed resident (B) and found no visible injuries. Resident (A) reported hitting resident (B) because she thought it would be funny. From the facility’s investigation, the facility concluded the allegation of resident (A) hitting resident (B) was substantiated. To help prevent a recurrence, staff continued monitoring the residents and staff should ensure hallways were clear of objects. Department Findings: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event submitted by the agency/facility. This public summary is based on investigative findings provided by the licensed entity to the Occurrence section of the Department. The provider reports the information submitted to the Department is accurate and complete. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed by the State Agency. The occurrence report was submitted within the required timeframe. The facility/agency complied with licensing standards for conducting an internal investigation of this occurrence event and submitting a report of the findings to the Department.
Publication
Sent to facility 8/5/2024 · released to the public 8/12/2024.
10/1/2023Physical Abuse · ID 23020302025Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 10/3/23, a resident reported to an outside agency that a facility staff member grabbed her hand causing a bruise. She also alleged nursing staff did not give her stool softener medication upon request and no one helped her onto the toilet for “hours.” The alleged incident occurred a few days earlier. Since making the allegation, the resident had been discharged from the facility. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, family/guardian, adult protective services, and ombudsman. No other residents reported a concern about staff mishandling or concerns about their care. Staff reported there was an incident of the resident becoming combative with them on 9/30/23 causing self-inflicted bruises to her hand. The staff member (staff 1) said they blocked the resident’s hand from hitting them in the face but denied grabbing the hand. Nursing staff documented the resident complained of pain to the hand and ice was provided. Staff reported they observed the resident pinching the area that was bruised and encouraged her to stop; however, she continued which made the status of the bruise worsen. The resident’s roommate reported no concerns about the staff member's interaction with the resident. Documentation supported the resident received assistance with toileting and her stool softener had been administered per physician orders. From the facility’s investigation, the facility did not substantiate the resident’s allegations of abuse or neglect and could not prove or disprove if the bruise was self-inflicted or caused by staff (1)'s action. Staff (1) quit on 10/1/23 and did not return. The facility took the opportunity to provide additional training to staff on how to manage physical and verbally aggressive behaviors. Management reached out to the outside agency requesting they report any concerns in a timely manner. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence section of the Department. The provider reports the information submitted to the Department is accurate and complete. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed by the State Agency. The occurrence report was submitted within the required timeframe. The facility/agency complied with licensing standards for conducting an internal investigation of this occurrence event and submitting a report of the findings to the Department.
Publication
Sent to facility 7/8/2024 · released to the public 7/15/2024.
8/24/2023Missing Person · ID 23020302021Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 8/24/23, a visitor notified staff about resident (A) being outside the facility across the street. She was in her 80s and utilizing her wheelchair. The facility staff did not know resident (A) was outside nor had crossed the street in her wheelchair. She was identified to be at-risk to self with a desire to leave the facility. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, family/guardian, ombudsman and physician. Resident (A), who had a moderate cognitive impairment, stated she wanted to go home. With her most recent elopement assessment conducted on 8/13/23, the facility indicated she had not been actively exit seeking. There were no reported injuries. The facility investigation concluded resident (A) eloped without staff awareness. Upon her return, a wander guard bracelet was placed on resident (A), which would alert staff if she attempted to leave the facility alone. Additional safety measures were implemented, but the following day, she discharged home against medical advice with her legal representative. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence section of the Department. The provider reports the information submitted to the Department is accurate and complete. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed by the State Agency. The occurrence report was submitted within the required timeframe. The facility/agency complied with licensing standards for conducting an internal investigation of this occurrence event and submitting a report of the findings to the Department.
Publication
Sent to facility 7/24/2024 · released to the public 7/31/2024.
7/31/2023Physical Abuse · ID 23020302018Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 8/2/23, the facility was made aware of a social media posting by an unknown source alleging on 7/31/23, the facility gave resident (A) a sedative to get them on the bus for transport to a day clinic/program. The source further alleged they were made to transport resident (A) from the facility to the day clinic. Resident (A) was identified as an at-risk adult. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, family, ombudsman and physician. Resident (A) was assessed; the resident’s medication regime did not include sedatives and the resident was not found sedated. Resident (A) did not recall anything occurring on 7/31/23, but, per the facility staff, exhibited aggressive behaviors that led to the bus driver refusing to transport the resident to the day program (clinic). Facility management contacted the clinic regarding the situation. The clinic intervened and directed the bus driver to transport resident (A) to the clinic, which occurred without incident. The facility investigation concluded there were no findings to support the allegation. The facility indicated the bus driver posted the allegation in response to having to go back and pick up resident (A). To help prevent a recurrence, resident (A)’s medications will be monitored to ensure they are beneficial to assist with her behaviors and will be reviewed monthly. Transport drivers for the clinic were instructed to call dispatch if concerned about resident (A)’s behaviors. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence section of the Department. The provider reports the information submitted to the Department is accurate and complete. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed by the State Agency. The occurrence report was submitted within the required timeframe. The facility/agency complied with licensing standards for conducting an internal investigation of this occurrence event and submitting a report of the findings to the Department.
Publication
Sent to facility 6/10/2024 · released to the public 6/17/2024.
6/26/2023Physical Abuse · ID 23020302016Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 06/26/23 a female resident, in her 70s, reported a staff member had hit her. The resident was severely cognitively impaired. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, family/guardian and ombudsman. The resident was not able to identify an assailant and changed her story multiple times. She was assessed and had no visible injury. The resident's husband reported the resident had make similar allegations in the past. The resident said her granddaughter had witnessed the incident. The granddaughter was contacted and said she had not visited lately. The allegation could not be substantiated. The residents medications were reviewed and she was scheduled to begin attending an adult day program. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 8/9/2023 · released to the public 8/16/2023.
6/10/2023Misappropriation of Property · ID 23020302014Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 06/10/23 a female resident, in her 60s, reported she was missing $60.00 from her purse. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, family/guardian and ombudsman. The resident said she had $220.00 in her purse and $60.00 was missing. The resident's daughter confirmed giving the money to the resident and that it was in the resident's purse. The resident was uncertain when she had last seen the money. The facility could not determine what happened to the money. The resident was given a lock box to secure money and valuables. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 7/27/2023 · released to the public 8/3/2023.
5/26/2023Neglect · ID 23020302013Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 5/30/23, the facility was notified of an allegation of neglect involving a female resident in her 80s. She had been diagnosed with a fractured arm five days earlier. A report of caretaker neglect was reported to Adult Protective Services. The facility reported they were not given any specific information regarding the nature of the alleged neglect. The resident had a severe cognitive impairment and required staff assistance with care. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, family/guardian, ombudsman, and Adult Protective Services. The resident returned to the facility with a sling in place to support her arm. Therapy reassessed her transfer needs and educated staff about the new changes. Pain monitoring was put in place. A care conference occurred with the family to discuss the management plan. The facility reported the family did not have any concerns about the resident’s care. Review of the resident’s medical history, diagnoses, and co-morbidities showed she was identified to be at-risk for having osteoporosis (brittle bones). From documentation and staff interviews, the following information was reported about the resident’s status: Back on 5/7/23, staff reported the resident had an episode in which her knees buckled. Two days later, she started complaining of pain. X-ray results were negative. On 5/18, she continued to complain of pain and soft-tissue swelling was noted. Additional x-rays were completed to the arm, which was negative for any fractures. On 5/23/23, a Doppler test was ordered on her arm, which required a radiology technician to manipulate and palpate her arm. Pain medication changes occurred again. Two days later, bruising developed to the area. At this point, she was transferred to the ED for further evaluation. There were no other reports of falls, incidents, or allegations of staff mishandling. The facility concluded the allegation of staff neglect could not be substantiated. Management staff reported the arm most likely was injured during the 5/7 incident. Staff thought she might have suffered a hairline fracture, which an x-ray might not identify initially. Through the other events and movement, it could have caused increased trauma to a potential hairline fracture, resulting in the displacement. Additional education was provided to staff around osteoporosis and associated risks. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 12/7/2023 · released to the public 12/14/2023.
5/22/2023Neglect · ID 23020302012Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 5/22/23, while a resident was in the hospital, she reported to hospital staff that facility staff were abusive and did not change her wound dressing for five weeks. She also reported staff had dropped her from the Hoyer lift on two occasions. She was in her 60s. After her hospital treatment, she was transferred back to an inpatient hospice center where she was residing prior to being admitted to this facility. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, family/guardian and ombudsman. Managers checked on current residents to ensure wound dressing were being completed and to note if they had any issues with abuse or staff transfers. No concerns were identified. Review of nursing assessments, skin assessments, and treatment records showed care was offered per physician orders. Hospice staff also worked with the resident. Staff reported she refused skin assessments and dressing changes at times. The last wound care treatment occurred on 5/20. She had only been admitted three weeks earlier with eight open wounds. Hospital notes indicated there were no signs of infection or cellulitis with her wounds or skin. During a follow up interview, the resident recanted the allegation of being dropped from the Hoyer lift. There were no findings to substantiate an allegation of abuse or staff neglect. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 12/7/2023 · released to the public 12/14/2023.
3/6/2023Missing Person · ID 23020302006Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 03/06/23 a male resident, in his 70s, eloped from the facility. The resident was considered to be at risk to himself and others. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, family/guardian and ombudsman. The resident had diagnoses of dementia and mental illness. The resident had returned form a leave of absence with his POA (Power of Attorney). He had accepted a wander guard placement but later cut it off and refused to have it replaced. The resident had last been seen by staff approximately two hours before he was determined to be missing. The resident returned to the POA's home intoxicated. The POA kept the resident overnight and returned him the following day to the facility. The resident was put on frequent checks and a care conference was scheduled to discuss discharge planning. ? DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 8/3/2023 · released to the public 8/10/2023.
3/3/2023Diverted Drugs · ID 23020302005Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 03/03/23 a nurse was found to have several narcotics in his/her purse The medication had been prescribed for a female resident in her 80s and a female resident in her 70s. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, families/guardians and ombudsman. The nurse was witnessed having 5 medications in a crushable pill bag, left on the medication cart for several hours. The nurse was then witnessed taking the bag into the nurse's station and returning without it. Upon further investigation, medications were found in the nurse's purse. The nurse also documented signing medications out earlier than medications were scheduled. The nurse was suspended. The nurse stated that sometimes s/he put medications in his/her purse so that s/he didn't get caught by management "pre pouring" them. The nurse refused to answer the majority of the facility's questions. The allegation of drug diversion was substantiated. The nurse's employment was terminated and the Board of Nursing notified. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 8/3/2023 · released to the public 8/10/2023.
2/1/2023Physical Abuse · ID 23020302002Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 02/01/23 a female resident, in her 70s, alleged a staff member had attacked her before dinner. The resident was cognitively impaired. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, physician, family/guardian, ombudsman and Adult Protective Services. The staff member was suspended. The resident was assessed and had bruising to both hands and a skin tear to her left index finger. The skin tear was cleaned and treated. The resident said she was either grabbed by her hands or something was pushed onto her hands while she was seated in her wheelchair. In a second interview, the resident gave a different version saying staff asked her to move as they were bringing her roommate into the room. The resident said she did not move fast enough and said staff assisted her. Again, she said something was pushed into her hands. She said she did not think staff intentionally hurt her. The staff member denied the allegation and said another staff member was with her at all times when she was providing care tot he resident. The witness was interviewed and denied witnessing any abusive behavior. The facility was not able to substantiate any abuse. The bruising on the resident's hands previously existed with the exception of the left hand bruising and skin tear which was related to her ring. The resident was care planned for chronic re-occurring bruising to her hands related to self transfer technique, flailing of arms and "spirited talking." Staff were encouraged to work in pairs when caring for the resident. The accused staff member was assigned to another unit. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event and investigative findings submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence Section of the Department and is accurate and complete at this time. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed. The occurrence report indicated the agency/facility acted appropriately in response to this occurrence by complying with licensing standards of reporting and investigating this occurrence.
Publication
Sent to facility 6/6/2023 · released to the public 6/13/2023.
1/1/2023Sexual Abuse · ID 23020302019Reported on time: Yes
Occurrence summary
DESCRIPTION OF OCCURRENCE: On 8/17/23, the spouse of client (A), in his 70s, reported client (A) alleged staff member (1) entered his room and pulled his sheets off, pulled down his pants and looked at his penis. Client (A) stated staff member (1) stated if he told anyone, staff (1) would claim he had tried to rape them. FACILITY / AGENCY ACTION: The facility conducted an internal investigation and notified the police, family, ombudsman and Adult Protective Services. Client (A) was in the hospital during the time the allegation was reported and had previously been discharged from the facility on 8/11/23. The case manager at the hospital did not want to interview client (A) as they were working on stabilizing his behaviors. Interviews with multiple male residents, family members and staff members revealed they did not have any concerns about abuse. Prior to client (A)’s discharge. the facility reported they had a care conference with the resident and spouse on 7/25/23 and no concerns were mentioned at that time. Management reported the spouse of client (A) had frequently sent emails to the facility and none revealed any allegations of sexual abuse. The spouse had filed complaints with state agencies and did not mention sexual abuse. Staff member (1) stated they were on leave since 8/11/23 and had not worked on the floor since May 2023. Staff member (1) stated when they worked the floors, they fluctuated hallways; however, staff (1) stated client (A) did not require assistance with getting up in the morning, going to bed or incontinence care. The facility investigation concluded the allegation was not substantiated as there was not enough evidence provided. Staff member (1) did not typically work on the floor where client (A) was living. No concerns were identified from interviews or documentation. The facility took the opportunity to provide additional education on incontinence care. DEPARTMENT FINDINGS: In accordance with Colorado Revised Statute 25-1-124, the Department conducted an off-site investigation of this reportable event submitted by the agency/facility. This public summary is based on information provided by the agency/facility to the Occurrence section of the Department. The provider reports the information submitted to the Department is accurate and complete. Prior to the next onsite investigation of the agency/facility, this occurrence will be reviewed by the State Agency. The occurrence report was submitted within the required timeframe. The facility/agency complied with licensing standards for conducting an internal investigation of this occurrence event and submitting a report of the findings to the Department.
Publication
Sent to facility 7/26/2024 · released to the public 8/2/2024.