Freedom Plaza Care Center

DBA: Freedom Plaza Care Center
Nursing Care Institution | Long-Term Care

Facility Information

Address 13714 North Plaza Del Rio Blvd, Peoria, AZ 85381
Phone 6238156100
License NCI-2630 (Active)
License Owner FREEDOM PLAZA OPERATING COMPANY, LLC
Administrator IAN G LEWIS
Capacity 111
License Effective 4/1/2025 - 3/31/2026
Quality Rating A
CCN (Medicare) 035256
Services:

No services listed

15
Total Inspections
5
Total Deficiencies
13
Complaint Inspections

Inspection History

INSP-0157034

Complete
Date: 6/25/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-07-10

Summary:

A complaint survey was conducted on June 25, 2025 for the investigation of intakes #'s: AZ00171677 and AZ00190992. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0132329

Complete
Date: 6/3/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-06-05

Summary:

A complaint survey was conducted on June 3, 2025 for the investigation of intakes #'s: 00109089 There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0124830

Complete
Date: 4/15/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-04-15

Summary:

A complaint survey was conducted on April 15, 2025 for the investigation of intake #00126429, AZ00224141, . There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0098560

Complete
Date: 2/25/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-03-04

Summary:

A complaint survey was conducted on February 25, 2025 for in the investigation of intakes #AZ00223023, AZ00223385. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0052337

Complete
Date: 1/24/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-01-27

Summary:

A complaint survey was conducted on January 24, 2025 of intakes #AZ00221837 and AZ00221965. There were no deficiencies cited.

Federal Comments:

A complaint survey was conducted on January 24, 2025 of intakes #AZ00221837 and AZ00221964. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0051668

Complete
Date: 1/2/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-01-06

Summary:

A complaint survey was conducted on January 02, 2024 for the investigation of intake # AZ00220809. There were no deficiencies cited.

Federal Comments:

A complaint survey was conducted on January 02, 2024 for the investigation of intake # AZ00220809. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0050468

Complete
Date: 11/20/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The Complaint survey was conducted on November 20, 2024 with the investigation of the following complaints AZ00218555. There were no deficiencies cited.

Federal Comments:

The Complaint survey was conducted on November 20, 2024 with the investigation of the following complaints AZ00218554. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0049063

Complete
Date: 10/9/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

A complaint survey was conducted on October 8, 2024 through October 9, 2024 for the investigation of intake # AZ00217019. There were no deficiencies cited.

Federal Comments:

A complaint survey was conducted on October 8, 2024 through October 9, 2024 for the investigation of intake # AZ00217018. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0048266

Complete
Date: 9/17/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The complaint survey was conducted on September 17, 2024, with the investigation of intake #s: AZ002156030, AZ002156080. There were no deficiencies cited:

Federal Comments:

The complaint survey was conducted on September 17, 2024, with the investigation of intake #s: AZ002156030, AZ002156080. There were no deficiencies cited:

✓ No deficiencies cited during this inspection.

INSP-0043081

Complete
Date: 5/8/2024
Type: Other
Worksheet: Nursing Care Institution

Summary:

42 CFR483.41 (a) Nursing Home

The facility must meet the applicable provisions of the 2012 Edition of the Life Safety Code of the National Fire Protection Association. This is a recertification survey for Medicare under LSC 2012, Chapter 19 existing nursing home. The entire facility was surveyed on May 08, 2024.

The facility meets the standards, based upon an acceptable plan of correction.

The following deficiencies were found during the survey:

Federal Comments:

42CFR 483.73, Long Term Care Facilities The facility must meet all applicable Federal, State and local emergency preparedness requirements as outlined in the Medicare and Medicaid Programs: Emergency Preparedness Requirements of Medicare and Medicaid Participating Providers and Suppliers Final Rule (81 FR 63860) September 16, 2016. The following deficiency was noted at the time of the survey on May 8,2024
42 CFR483.41 (a) Nursing Home The facility must meet the applicable provisions of the 2012 Edition of the Life Safety Code of the National Fire Protection Association. This is a recertification survey for Medicare under LSC 2012, Chapter 19 existing nursing home. The entire facility was surveyed on May 08, 2024. The facility meets the standards, based upon an acceptable plan of correction. The following deficiencies were found during the survey:

Deficiencies Found: 4

Deficiency #1

Rule/Regulation Violated:
[(b) Policies and procedures. The [facilities] must develop and implement emergency preparedness policies and procedures, based on the emergency plan set forth in paragraph (a) of this section, risk assessment at paragraph (a)(1) of this section, and the communication plan at paragraph (c) of this section. The policies and procedures must be reviewed and updated at least annually. At a minimum, the policies and procedures must address the following:]

(8) [(6), (6)(C)(iv), (7), or (9)] The role of the [facility] under a waiver declared by the Secretary, in accordance with section 1135 of the Act, in the provision of care and treatment at an alternate care site identified by emergency management officials.

*[For RNHCIs at §403.748(b):] Policies and procedures. (8) The role of the RNHCI under a waiver declared by the Secretary, in accordance with section 1135 of Act, in the provision of care at an alternative care site identified by emergency management officials.
Evidence/Findings:
Based on review of the Emergency Plan (EP), facility record review, and interview, it was determined the facility failed to develop and implement emergency preparedness policies and procedures to describe its role in providing care at alternate care sites during an emergency. Failure to develop emergency policy and procedure at alternative care sites may cause harm to the residents during an emergency.

Findings include:

During document review on May 08, 2024, it was revealed the facility's Emergency Plan related to the section which addresses policies and procedures describing the facility's role in providing care and treatment at alternate care sites under an 1135 waiver did not include policies and procedures describing the facility's role in providing care and treatment at alternate care sites under an 1135 waiver.


Facility managment confirmed during document review that the facility EP plan did not include policies and procedures describing the facility's role in providing care and treatment at alternate care sites under an 1135 waiver.

Deficiency #2

Rule/Regulation Violated:
Multiple Occupancies - Construction Type
Where separated occupancies are in accordance with 18/19.1.3.2 or 18/19.1.3.4, the most stringent construction type is provided throughout the building, unless a 2-hour separation is provided in accordance with 8.2.1.3, in which case the construction type is determined as follows:
* The construction type and supporting construction of the health care occupancy is based on the story in which it is located in the building in accordance with 18/19.1.6 and Tables 18/19.1.6.1
* The construction type of the areas of the building enclosing the other occupancies shall be based on the applicable occupancy chapters.
18.1.3.5, 19.1.3.5, 8.2.1.3
Evidence/Findings:
Based on observation the facility failed to provide adequate fire protection and separation between an assistated Living Centerand the nursing home. Failing to have proper rated systems in the facility could harm patients and staff during a fire emergency.

NFPA 101 2012 Edition. 19.1.3 Multiple Occupancies. 19.1.3.3 Sections of health care facilities shall be permitted to be classified as other occupancies, provided that they meet all of the following conditions: 1. They are not intended to provide services simultaneously for four or more inpatients for purposes of housing, treatment, or customary access by inpatients incapable of self-preservation. 2. They are separated from areas of health care occupancies by construction having a minimum 2-hour fire resistance rating in accordance with Chapter 8.3. For other than previously approved occupancy separation arrangements, the entire building is protected throughout by an approved, supervised automatic sprinkler system in accordance with Section 9.7

Findings include:

Observations made while on tour on May 08, 2024, revealed the following:

1) No firewall separation between the Care Center and Assisted Living.
2) The firewall at Front Ave is not complete in the therapy room as well as the outpatient therapy. The fire wall did not extend to the deck above.

During the exit conference on May 08, 2024, the above findings were again acknowledged by the management team.

Deficiency #3

Rule/Regulation Violated:
Portable Fire Extinguishers
Portable fire extinguishers are selected, installed, inspected, and maintained in accordance with NFPA 10, Standard for Portable Fire Extinguishers.
18.3.5.12, 19.3.5.12, NFPA 10
Evidence/Findings:
Based on observation the facility failed to provide a fire extinguisher near the generator. Failing to have an available fire extinguisher during an emergency could result in harm to the patients and/or staff.

NFPA 101 Life Safety Code, 2012, Chapter 19, Section 19.3.5.12 "Portable fire extinguishers shall be provided in all health care occupancies in accordance with 9.7.4.1" Section 9.7.4.1 "Where required by the provisions of another section of this Code, portable fire extinguishers shall be installed, inspected, and maintained in accordance with NFPA 10, Standard for portable Fire Extinguishers." 9.7.4 Manual Extinguishing Equipment. 9.7.4.1 Where required by the provisions of another section of this Code, portable fire extinguishers shall be selected, installed, inspected, and maintained in accordance with NFPA 10, Standard for Portable Fire Extinguishers. NFPA 10 2010 Edition 6.3.1.1 Minimum sizes of fire extinguishers for the listed grades of hazard shall be provided in accordance with Table 6.3.1.1, 6.3.1.2 Fire extinguishers shall be located so that the maximum travel distances do not exceed those specified in Table 6.3.1.1.

Findings include:

Observations made while on tour on May 08, 2024, revealed the following:

There was not a fire extenguish installed within 50 feet of the generator.

During the exit conference on May 08, 2024, the above finding were again acknowledged by the management team.

Deficiency #4

Rule/Regulation Violated:
Subdivision of Building Spaces - Smoke Barrier Construction
2012 EXISTING
Smoke barriers shall be constructed to a 1/2-hour fire resistance rating per 8.5. Smoke barriers shall be permitted to terminate at an atrium wall. Smoke dampers are not required in duct penetrations in fully ducted HVAC systems where an approved sprinkler system is installed for smoke compartments adjacent to the smoke barrier.
19.3.7.3, 8.6.7.1(1)
Describe any mechanical smoke control system in REMARKS.
Evidence/Findings:
Based on observation it was determined the facility failed to fill penetrations in four (4) of the smoke barriers in the facility. Failing to seal the penetrations, holes, and openings in the smoke barriers will allow smoke and heat to penetrate other wings or possibly the whole facility which could cause harm to the patients in the time of a fire.

NFPA 101 Life Safety Code, 2012, Chapter 19, Section 19.3.7.3 "Any required smoke barrier shall be constructed in accordance with Section 8.5 and shall have a fire resistance rating of at least \'bd hour." Chapter 8, Section 8.5.6.2 Penetrations for cables cable trays, conduits, pipes, tubes, vents wires and similar items to accommodate electrical, plumbing and communications systems that pass through a wall, floor or /ceiling assembly constructed as a smoke barrier, or through the ceiling membrane of the roof /ceiling of a smoke barrier assembly shall be protected by a system or material capable of restricting the transfer of smoke.
Findings include:

During a facility tour conducted on May 08, 2024, revealed the facility failed to maintain the smoke barriers in the fire/ smoke barrier in the following areas:

1) No sealing on the firewall between the activity's office and the beauty salon.
2) The firewall patch is not properly sealed in the 100 hall.
3) The fire-rated wall in the water heater room has holes.
4) No tape texturing on the firewall leading to the kitchen.

During the exit conference on May 08, 2024, the above listed findings were again acknowledged by the management team.

INSP-0043080

Complete
Date: 4/22/2024 - 4/25/2024
Type: Complaint;Compliance (Annual)
Worksheet: Nursing Care Institution

Summary:

The recertification survey was conducted on April 22, 2024 through April 25, 2024 in conjuction with the investigation of complaints # AZ00207294, AZ00207062, AZ00205906, AZ00205239, AZ00200367, AZ00206318, AZ00204461, AZ00203848, AZ00207732. There were no deficiencies cited.

Federal Comments:

The recertification survey was conducted on April 22, 2024 through April 25, 2024 in conjuction with the investigation of complaints #AZ00207293, AZ00207062, AZ00206317, AZ00205906, AZ00205239, AZ00200367, AZ00204460, AZ00203846, AZ00207732. There were no deficiencies cited:

✓ No deficiencies cited during this inspection.

INSP-0032770

Complete
Date: 9/22/2023 - 10/4/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The investigation of complaint #'s AZ00200907 was conducted 9/22/23-10/4/23 . No deficiencies were cited.

Federal Comments:

The investigation of complaint # AZ00200905 was conducted 9/22/23-10/4/23 . No deficiencies were cited.

✓ No deficiencies cited during this inspection.

INSP-0030099

Complete
Date: 7/24/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The Complaint AZ00197623 was investigated on 7/24/23. No deficiencies were cited.

Federal Comments:

The Complaint AZ00197623 was investigated on 7/24/23. No deficiencies were cited.

✓ No deficiencies cited during this inspection.

INSP-0021382

Complete
Date: 1/9/2023 - 1/11/2023
Type: Complaint;Compliance (Annual)
Worksheet: Nursing Care Institution

Summary:

The Compliance survey was conducted on 9 January through 11 January 2023 in conjunction with the investigation of Complaint #s: AZ00189473;AZ00189171; AZ00188603; AZ00182572; AZ00182573; AZ00185169; AZ00185170; AZ00183930; AZ00189337. The following deficiencies were cited:

Federal Comments:

The recertification survey was conducted on Janurary 9 through January 11, 2023, in conjunction with the investigation of Complaint #'s: AZ00189473;AZ00189171; AZ00188603; AZ00182572; AZ00182573; AZ00185169; AZ00185170; AZ00183930; AZ00189337. No apparent deficiencies were cited:

Deficiencies Found: 1

Deficiency #1

Rule/Regulation Violated:
R9-10-406.F. An administrator shall ensure that a personnel record is maintained for each personnel member, employee, volunteer, or student that includes:

R9-10-406.F.3. Documentation of:

R9-10-406.F.3.c. The individual's compliance with the requirements in A.R.S. § 36-411;
Evidence/Findings:
Based on personnel file review, staff interviews, and facility document review, the facility failed to ensure that one employee's (staff #33) personnel record included documentation of fingerprint clearance.

Findings include:

Review of the personnel file for a Housekeeper (staff #33) revealed a hire date November 1, 2022. Further review of the personnel file revealed no evidence of fingerprint clearance.

On January 11, 2023 at 8:59 a.m., a written request for a copy of staff #33's fingerprint clearance. The Human Resources (HR) Generalist (staff #135) stated that the individual did not have a fingerprint clearance. She annotated this on the returned request form.

An interview was conducted with the HR Generalist (staff #135) on January 11, 2023 at 12:24 p.m. Staff #135 stated that the other individual (staff #48) identified on the fingerprint clearance request was underage and was only 16 years of age. She stated that the facility employs about 10 minors who works as dietary aide. These employees do not have fingerprint clearance cards. Additionally, she stated that most if not all auxiliary staff hired after December 2021 have no fingerprint clearance. She said that this is due to the facility policy in which the previous administrator noted that only staff providing actual care in skilled nursing are the only required to have a fingerprint clearance.

A clarification regarding minors needing fingerprint clearance was discussed with the survey team on January 11, 2023 at approximately 12:45 p.m. The team coordinator reached out to the State Agency's Bureau Chief to verify the requirement. It was determined that as long as the minor is not providing direct care to the resident and was in the direct supervision of an individual with a valid fingerprint clearance then the minor does not require a fingerprint clearance.

An interview with the Dietary Manager (staff #40) was conducted on January 11, 2023 at 12:50 p.m. He stated that his underage staff work as servers/dietary aide. Staff #40 stated that these staff do not enter the residents' room. They deliver car to common areas and they do not do anything with the resident.

An interview was conducted on September 1, 2022 at 12:18 p.m. with the Director of Nursing (DON/staff #18). She stated that she had been made aware of the minors working in the facility and the current facility policy regarding fingerprint clearance. Staff #18 stated that she feels that everyone working in the facility should be fingerprinted.

Review of the facility's policy titled "Fingerprint Policy" updated December 2021 revealed the facility only required fingerprint clearance staff providing actual care in Skilled Nursing per the previous administrator.

The facility policy titled "AZ Hiring Policy" adopted April 4, 2018 stated that the company conducts background and reference checks in conformance with all applicable federal and state laws. This includes providing applicants with required notices and information regarding such background and reference checks.

INSP-0021383

Complete
Date: 1/9/2023 - 1/11/2023
Type: Other
Worksheet: Nursing Care Institution

Summary:

42 CFR483.41 (a) Nursing Home

The facility must meet the applicable provisions of the 2012 Edition of the Life Safety Code of the National Fire Protection Association. This is a recertification survey for Medicare under LSC 2012, Chapter 19 existing nursing home. The entire facility was surveyed on January 12, 2023.

The facility meets the standards, based upon compliance with all provisions of the standards

No apparent deficiencies were found during the survey.

Federal Comments:

42CFR 483.73, Long Term Care Facilities The facility must meet all applicable Federal, State and local emergency preparedness requirements as outlined in the Medicare and Medicaid Programs: Emergency Preparedness Requirements of Medicare and Medicaid Participating Providers and Suppliers Final Rule (81 FR 63860) September 16, 2016. No apparent deficiences noted at the time of the survey.
42 CFR483.41 (a) Nursing Home The facility must meet the applicable provisions of the 2012 Edition of the Life Safety Code of the National Fire Protection Association. This is a recertification survey for Medicare under LSC 2012, Chapter 19 existing nursing home. The entire facility was surveyed on January 12, 2023. The facility meets the standards, based upon compliance with all provisions of the standards No apparent deficiencies were found during the survey.

✓ No deficiencies cited during this inspection.