Immanuel Campus Of Care

DBA: Immanuel Campus Of Care
Nursing Care Institution | Long-Term Care

Facility Information

Address 11301 North 99th Avenue, Peoria, AZ 85345
Phone 6239778373
License NCI-066 (Active)
License Owner IMMANUEL CARING MINISTRIES, INC.
Administrator SUSAN MCCARTHY-ROBINSON
Capacity 228
License Effective 5/1/2025 - 4/30/2026
Quality Rating B
CCN (Medicare) 035250
Services:

No services listed

47
Total Inspections
24
Total Deficiencies
45
Complaint Inspections

Inspection History

INSP-0160120

Complete
Date: 9/18/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-09-24

Summary:

The Complaint survey was conducted on September 18, 2025, for the investigation of the following complaints #00142480, 00142546, 2594415, 00141270. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0157844

Complete
Date: 8/15/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-08-19

Summary:

The complaint survey was conducted 8/15/2025, with investigation of intakes: 00134008, 224368, 2244277, 2244278, 2243339, 2243325, 2243355, AZ00212647, AZ00212645, AZ00212816, AZ00212815, AZ00212647, 00140823, 2244284, AZ00212941, AZ00212940, 2244285, AZ00214807, AZ00214808, AZ00214807, 2244285, 2243752, 2243752, AZ00222082, AZ00222080, 2244354, AZ00224006. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0157188

Complete
Date: 8/7/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-08-19

Summary:

An onsite complaint survey was conducted on August 07, 2025 for the investigation of intake #00138681, AZ00216997, AZ00214982, AZ00214902. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0156890

Complete
Date: 7/23/2025 - 7/25/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-08-18

Summary:

An Risk-Based Complaint survey was conducted on July 23 through July 25, 2025 for the investigation of #2243368, 2243339. Following deficiencies were cited:

Deficiencies Found: 1

Deficiency #1

Rule/Regulation Violated:
R9-10-410.B. An administrator shall ensure that: R9-10-410.B.3. A resident is not subjected to: R9-10-410.B.3.a. Abuse;
Evidence/Findings:

INSP-0157300

Complete
Date: 7/15/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-08-08

Summary:

The complaint survey was conducted on July 15, 2025 in conjunction with the investigation of the following complaints: 00135689, 00136012, 00136014.The census was 159. The following deficiencies were cited: 

Deficiencies Found: 6

Deficiency #1

Rule/Regulation Violated:
R9-10-403.F. If an administrator has a reasonable basis, according to A.R.S. § 13-3620 or 46-454, to believe that abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from a nursing care institution's employee or personnel member, an administrator shall: R9-10-403.F.2. Report the suspected abuse, neglect, or exploitation of the resident as follows: R9-10-403.F.2.a. For a resident 18 years of age or older, according to A.R.S. § 46-454; or
Evidence/Findings:

Deficiency #2

Rule/Regulation Violated:
R9-10-403.F. If an administrator has a reasonable basis, according to A.R.S. § 13-3620 or 46-454, to believe that abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from a nursing care institution's employee or personnel member, an administrator shall: R9-10-403.F.4. Maintain the documentation in subsection (F)(3) for at least 12 months after the date of the report in subsection (F)(2);
Evidence/Findings:

Deficiency #3

Rule/Regulation Violated:
§483.12 Freedom from Abuse, Neglect, and Exploitation The resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation as defined in this subpart. This includes but is not limited to freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms. §483.12(a) The facility must- §483.12(a)(1) Not use verbal, mental, sexual, or physical abuse, corporal punishment, or involuntary seclusion;
Evidence/Findings:

Deficiency #4

Rule/Regulation Violated:
§483.12(b) The facility must develop and implement written policies and procedures that: §483.12(b)(1) Prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation of resident property, §483.12(b)(2) Establish policies and procedures to investigate any such allegations, and §483.12(b)(3) Include training as required at paragraph §483.95, §483.12(b)(4) Establish coordination with the QAPI program required under §483.75. §483.12(b)(5) Ensure reporting of crimes occurring in federally-funded long-term care facilities in accordance with section 1150B of the Act. The policies and procedures must include but are not limited to the following elements. §483.12(b)(5)(ii) Posting a conspicuous notice of employee rights, as defined at section 1150B(d)(3) of the Act. §483.12(b)(5)(iii) Prohibiting and preventing retaliation, as defined at section 1150B(d)(1) and (2) of the Act.
Evidence/Findings:

Deficiency #5

Rule/Regulation Violated:
§483.12(c) In response to allegations of abuse, neglect, exploitation, or mistreatment, the facility must: §483.12(c)(1) Ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the administrator of the facility and to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) in accordance with State law through established procedures. §483.12(c)(4) Report the results of all investigations to the administrator or his or her designated representative and to other officials in accordance with State law, including to the State Survey Agency, within 5 working days of the incident, and if the alleged violation is verified appropriate corrective action must be taken.
Evidence/Findings:

Deficiency #6

Rule/Regulation Violated:
R9-10-410.B. An administrator shall ensure that: R9-10-410.B.3. A resident is not subjected to: R9-10-410.B.3.a. Abuse;
Evidence/Findings:

INSP-0156891

Complete
Date: 7/3/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-07-23

Summary:

The complaint survey was conducted on JULY 3, 2025, in conjunction with the investigation of complaints: AZ00225062, SF00135196, AZ00209074, AZ00210557. The following deficiencies were cite

Deficiencies Found: 2

Deficiency #1

Rule/Regulation Violated:
§483.12 Freedom from Abuse, Neglect, and Exploitation The resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation as defined in this subpart. This includes but is not limited to freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms. §483.12(a) The facility must- §483.12(a)(1) Not use verbal, mental, sexual, or physical abuse, corporal punishment, or involuntary seclusion;
Evidence/Findings:
Based on clinical record review, facility documentation, and staff interviews, the facility failed to protect the rights of one resident #222 to be free from abuse by another resident #333. The deficient practice could result in further abuse.

Deficiency #2

Rule/Regulation Violated:
R9-10-410.B. An administrator shall ensure that: R9-10-410.B.3. A resident is not subjected to: R9-10-410.B.3.a. Abuse;
Evidence/Findings:
Based on clinical record review, facility documentation, and staff interviews, the facility failed to protect the rights of one resident #222 to be free from abuse by another resident #333. 

INSP-0134088

Complete
Date: 6/13/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-06-16

Summary:

The complaint investigation of intake # 00133413 was conducted on June 13, 2025. No deficiencies were cited.

✓ No deficiencies cited during this inspection.

INSP-0132646

Complete
Date: 5/27/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-05-29

Summary:

An onsite complaint survey was conducted on May 27, 2025 for the investigation of intake #00130912, 00131147, 00131585, 00131826, AZ00211290, AZ00211249, AZ00212102. The following deficiencies were cited:

Deficiencies Found: 1

Deficiency #1

Rule/Regulation Violated:
R9-10-410.B. An administrator shall ensure that:

R9-10-410.B.3. A resident is not subjected to:

R9-10-410.B.3.a. Abuse;
Evidence/Findings:

INSP-0130404

Complete
Date: 4/25/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-05-04

Summary:

A complaint investigation was conducted on April 25, 2025 through April 25, 2025 of intake # 00127334, 00127556, 00128182, 00128109, 00128155, 00128009, 00127991. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0124817

Complete
Date: 4/15/2025 - 4/17/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-04-25

Summary:

Complaints 00126069, 00126142 and 00127004 were investigated from April 15, 2025 through April 17, 2025. There were no deficiencies.

✓ No deficiencies cited during this inspection.

INSP-0108034

Complete
Date: 3/24/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-04-17

Summary:

The investigation of the complaints 00123323 and 00123532 was conducted on March 24, 2025. The following deficiencies were cited.

Deficiencies Found: 1

Deficiency #1

Rule/Regulation Violated:
R9-10-425.A. An administrator shall ensure that:

R9-10-425.A.1. A nursing care institution's premises and equipment are:

R9-10-425.A.1.b. Free from a condition or situation that may cause a resident or an individual to suffer physical injury;
Evidence/Findings:

INSP-0105007

Complete
Date: 3/20/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-04-17

Summary:

A complaint survey was conducted on March 20, 2025 of intake #001211966, 00122041, 00123184. The following deficiencies were cited;

Deficiencies Found: 1

Deficiency #1

Rule/Regulation Violated:
R9-10-410.B. An administrator shall ensure that:

R9-10-410.B.3. A resident is not subjected to:

R9-10-410.B.3.a. Abuse;
Evidence/Findings:

INSP-0098465

Complete
Date: 2/27/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-03-04

Summary:

A complaint survey was conducted on 2/27/25 for the investigation of intakes #0108930, 00115727, 00120738. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0052394

Complete
Date: 2/10/2025
Type: Other
Worksheet: Nursing Care Institution
SOD Sent: 2025-03-03

Summary:

Federal Comments:

42 CFR 482.41 Nursing Home The facility must meet the applicable provisions of the 2012 Edition of the Life Safety Code of the National Fire Protection Association This is a recertification survey for Medicare under LSC 2012, Chapter 19, Existing Health Care Occupancies The entire facility was surveyed on February 10, 2025. The facility meets the standards, based on acceptance of a plan of correction.

Deficiencies Found: 5

Deficiency #1

Rule/Regulation Violated:
Portable Fire Extinguishers
Portable fire extinguishers are selected, installed, inspected, and maintained in accordance with NFPA 10, Standard for Portable Fire Extinguishers.
18.3.5.12, 19.3.5.12, NFPA 10
Evidence/Findings:
Based on observation the facility failed to provide a fire extinguisher near the generator. Failing to have an available fire extinguisher during an emergency could result in harm to the patients and/or staff.

NFPA 101 Life Safety Code, 2012, Chapter 19, Section 19.3.5.12 "Portable fire extinguishers shall be provided in all health care occupancies in accordance with 9.7.4.1" Section 9.7.4.1 "Where required by the provisions of another section of this Code, portable fire extinguishers shall be installed, inspected, and maintained in accordance with NFPA 10, Standard for portable Fire Extinguishers." 9.7.4 Manual Extinguishing Equipment. 9.7.4.1 Where required by the provisions of another section of this Code, portable fire extinguishers shall be selected, installed, inspected, and maintained in accordance with NFPA 10, Standard for Portable Fire Extinguishers. NFPA 10 2010 Edition 6.3.1.1 Minimum sizes of fire extinguishers for the listed grades of hazard shall be provided in accordance with Table 6.3.1.1, 6.3.1.2 Fire extinguishers shall be located so that the maximum travel distances do not exceed those specified in Table 6.3.1.1. NFPA 30 2012 edition 4.2.2 Combustible liquids Any liquid that has a closed cup flash point at or above 100 f as determined by the test procedures and apparatus set forth in section 4.4 NFPA 10 2012 edition 5.2.2 Class B fires are fires in flammable liquids, combustible liquids, petroleum greases, tars, oils, oil-based paints, solvents, lacquers, alcohols, and flammable gases. 6.3.1 Other Than for Fires in Flammable Liquids of Appreciable Depth. 6.3.1.1 Minimum sizes of fire extinguishers for the listed grades of hazard shall be provided in accordance with Table 6.3.1.1, except as modified by 6.3.1.5. Table 6.3.1.1 Fire Extinguisher Size and Placement for Class B Hazards Type of Hazardv Basic Minimum Extinguisher Rating (moderate) 20-B maximum travel distance to extinguishers 50ft.

Findings include:

Observations made while on tour on February 10, 2025, revealed the following:

There was no a fire extinguisher installed within 50 feet of the generator.

The management team confirmed during the facility tour and exit conference on February 10, 2025, that a fire extinguisher was not readily available for the generator.

Deficiency #2

Rule/Regulation Violated:
Corridor - Doors
Doors protecting corridor openings in other than required enclosures of vertical openings, exits, or hazardous areas resist the passage of smoke and are made of 1 3/4 inch solid-bonded core wood or other material capable of resisting fire for at least 20 minutes. Doors in fully sprinklered smoke compartments are only required to resist the passage of smoke. Corridor doors and doors to rooms containing flammable or combustible materials have positive latching hardware. Roller latches are prohibited by CMS regulation. These requirements do not apply to auxiliary spaces that do not contain flammable or combustible material.
Clearance between bottom of door and floor covering is not exceeding 1 inch. Powered doors complying with 7.2.1.9 are permissible if provided with a device capable of keeping the door closed when a force of 5 lbf is applied. There is no impediment to the closing of the doors. Hold open devices that release when the door is pushed or pulled are permitted. Nonrated protective plates of unlimited height are permitted. Dutch doors meeting 19.3.6.3.6 are permitted. Door frames shall be labeled and made of steel or other materials in compliance with 8.3, unless the smoke compartment is sprinklered. Fixed fire window assemblies are allowed per 8.3. In sprinklered compartments there are no restrictions in area or fire resistance of glass or frames in window assemblies.

19.3.6.3, 42 CFR Parts 403, 418, 460, 482, 483, and 485
Show in REMARKS details of doors such as fire protection ratings, automatics closing devices, etc.
Evidence/Findings:
Based on observation the facility failed to maintain several doors in the building. Failing to maintain doors in the facility could allow heat and/or smoke to transfer which will cause harm to the patients and/or staff.

NFPA 101, Life Safety Code, 2012 edition, Chapter 19, Section 19.3.6.3.5. "Doors shall be provided with a means for keeping the door closed that is acceptable to the authority having jurisdiction." NFPA 80 2010 edition, Chapter 5 Section 5.2.14 Maintenance of Closing Mechanisms. 5.2.14.1 Self-closing devices shall be kept in working condition at all times. Chapter 19, Section 19.3.6.3 Corridor Doors Section 19.3.6.3.1* Doors protecting corridor openings in other than required enclosures of vertical openings, exits, or hazardous areas shall be substantial doors, such as those constructed of 1-3/4 inch solid-bonded core wood, or capable of resisting fire for at least 20 minutes. Doors in fully sprinklered smoke compartments are only required to resist the passage of smoke. Doors shall be provided with a means suitable for keeping the door closed.

Findings include:

Observations made while on tour on February 10, 2025, revealed the following:

1. The door leading to the administration office in the activities room gap at the top of the 20-minute door.
2. Room 130 door has a gap at the top handle side.
3. Room 338 the door does not latch.
4. Room 329 the door has a side gap from the handle down.
5. Room 331 the door has a gap handle side and top.
6. Room 332 the door has a gap at the top handle side.
7. Room 333 the door does not latch.
8. Room 428 the door has a gap along the side and at the top.
9. Room 415 the door has a gap from the handle down.
10. Room 407 the door has a side gap handle up and at the top.
11. Room 403 the door has a side gap handle up and at the top.
12. Room 404 the door has a side gap handle up and at the top.
13. Room 405 the door has a side gap handle up and at the top.
14. Room 406 side gap from the handle up.
15. Room 411 the door has a side gap handle up and at the top.
16. Room 412 the door has a side gap handle up and at the top.
17. Unit manager door in Sunshine Square has gaps along the handle side.
18. Room 302 missing the door latch.
19. Room 303 the door has a gap along the handle side.
20. Room 304 the door has a gap along the handle side.
21. Room 112 the door has a gap along the top.
22. Room 109 the door has a side gap handle up.
23. Room 108 the door has a notch out of the for at the handle.
24. Room 106 the door does not latch.
25. The southside dining room door at Garden Cove has a gap along the top.
26. The 20-minute door at the second-floor elevator does not latch.
27. Room 225 the door has a gap along the top.
28. Room 241 the door is not latching.
29. Room 240 the door is not latching.
30. Room 226 the door has a knob instead of a lever handle.
31. Room 228 the door is not latching.
32. Room 229 the door has a gap along the top.
33. Room 231 the door is not latching.
34. Room 232 the door has a knob instead of a lever handle.
35. Room 233 the door has a knob instead of a lever handle.
36. Room 235 the door has a knob instead of a lever handle.
37. Room 222 the door is not latching.
38. Room 202 the door has a knob instead of a lever handle.
39. Room 203 the door is not latching.
40. Room 221 the door has a knob instead of a lever handle.
41. Room 204 the door is not latching.
42. Room 220 the door is not latching.
43. Room 218 the door has a knob instead of a lever handle.
44. Room 217 the door is not latching and the door has a knob instead of a lever handle.
45. Room 216 the door is not latching and the door has a knob instead of a lever handle.
46. Room 215 the door is not latching and the door has a knob instead of a lever handle.
47. The dining room door in the 200 hall is not latching.
48. Room 213 the door has a knob instead of a lever handle.
49. Room 214 the door has a knob instead of a lever handle.
50. Room 212 the door has a knob instead of a lever handle.
51. Room 206 the door has a knob instead of a lever handle.
52. Room 207 the door has a knob instead of a lever handle.
53. Room 210 the door is not latching and has a knob instead of a lever handle.
54. Room 209 the door has a knob instead of a lever handle.
55. Room 208 the door does not latch and has a knob instead of a lever handle.

The management team acknowledged during the facility tour and exit conference on February 10, 2025, the door deficiencies.

Deficiency #3

Rule/Regulation Violated:
Subdivision of Building Spaces - Smoke Barrier Construction
2012 EXISTING
Smoke barriers shall be constructed to a 1/2-hour fire resistance rating per 8.5. Smoke barriers shall be permitted to terminate at an atrium wall. Smoke dampers are not required in duct penetrations in fully ducted HVAC systems where an approved sprinkler system is installed for smoke compartments adjacent to the smoke barrier.
19.3.7.3, 8.6.7.1(1)
Describe any mechanical smoke control system in REMARKS.
Evidence/Findings:
Based on observation it was determined the facility failed to properly fill penetrations in multiple areas of the fire/smoke barriers in the facility. Failing to seal the penetrations, holes, and openings in the fire/ smoke barriers will allow smoke and heat to penetrate other wings or possibly the whole facility which could cause harm to the patients in the time of a fire.

NFPA 101 Life Safety Code, 2012, Chapter 19, Section 19.3.7.3 "Any required smoke barrier shall be constructed in accordance with Section 8.5 and shall have a fire resistance rating of at least \'bd hour." Chapter 8, Section 8.5.6.2 Penetrations for cables cable trays, conduits, pipes, tubes, vents wires and similar items to accommodate electrical, plumbing and communications systems that pass through a wall, floor or /ceiling assembly constructed as a smoke barrier, or through the ceiling membrane of the roof /ceiling of a smoke barrier assembly shall be protected by a system or material capable of restricting the transfer of smoke.

Findings include:

Observations made during a facility tour conducted on February 10, 2025, revealed that the facility failed to maintain the fire/ smoke barrier in the following areas:

1. Two wall penetrations measuring approximately 4 inches by 4 inches above the ceiling tiles at the employee entrance door and Canyon Suites.
2. Unsealed wall penetration above ceiling tile at the Canyon Suites entrance, cables going through the was.

The management team confirmed the unsealed penetrations in the fire/smoke barrier. during the facility tour and exit conference on February 10, 2025.

Deficiency #4

Rule/Regulation Violated:
Electrical Systems - Other
List in the REMARKS section any NFPA 99 Chapter 6 Electrical Systems requirements that are not addressed by the provided K-Tags, but are deficient. This information, along with the applicable Life Safety Code or NFPA standard citation, should be included on Form CMS-2567.
Chapter 6 (NFPA 99)
Evidence/Findings:
Based on observation and staff interview, the facility did not provide emergency lighting for the emergency generator in accordance with the requirements of NFPA 101 -2012 edition, Section 19.5.1, 9.1, 9.1.3 and NFPA 110 - 2010 edition, Section 7.3.1. This deficient practice could affect all of the 152 residents.

Findings include:

On February 10, 2025, observation at the emergency generator revealed there was no battery-powered emergency lighting located at the generator. The generator was located outside; however, was surrounded by an enclosure.

The management team confirmed during the facility tour and exit conference on February 10, 2025, that the emergency generator did not have a battery powered emergency light.

Deficiency #5

Rule/Regulation Violated:
Electrical Systems - Essential Electric System Maintenance and Testing
The generator or other alternate power source and associated equipment is capable of supplying service within 10 seconds. If the 10-second criterion is not met during the monthly test, a process shall be provided to annually confirm this capability for the life safety and critical branches. Maintenance and testing of the generator and transfer switches are performed in accordance with NFPA 110.
Generator sets are inspected weekly, exercised under load 30 minutes 12 times a year in 20-40 day intervals, and exercised once every 36 months for 4 continuous hours. Scheduled test under load conditions include a complete simulated cold start and automatic or manual transfer of all EES loads, and are conducted by competent personnel. Maintenance and testing of stored energy power sources (Type 3 EES) are in accordance with NFPA 111. Main and feeder circuit breakers are inspected annually, and a program for periodically exercising the components is established according to manufacturer requirements. Written records of maintenance and testing are maintained and readily available. EES electrical panels and circuits are marked, readily identifiable, and separate from normal power circuits. Minimizing the possibility of damage of the emergency power source is a design consideration for new installations.
6.4.4, 6.5.4, 6.6.4 (NFPA 99), NFPA 110, NFPA 111, 700.10 (NFPA 70)
Evidence/Findings:
Based on observation and staff interviews, the facility failed to ensure that a remote stop or kill switch for the generator was installed. This could affect the entire facility and could result in a loss of power due to a generator malfunction during an emergency power outage. Failure to have an emergency stop on the generator could cause a fire or harm the residents and staff.

Code reference: NFPA 110 2010 Edition; Standard for Emergency and Standby Power Systems 5.6.5.6 All installations shall have a remote manual stop station of a type to prevent inadvertent or unintentional operation, located outside the room housing the prime mover, where so installed, or elsewhere on the premises where the prime mover is located outside the building. A.5.6.5.6 For systems located outdoors, the manual shut-down should be located external to the weatherproof enclosure and should be appropriately identified.

Findings include:

During observations during a tour conducted on February 10, 2025, it was revealed that the facility's generator did not have the required remote stop or kill switch. Per facility management, this switch is currently out for bid.

The management teamconfirmed during facility tour and the exit conference on February 10, 2025, that the facility did not have an emergency shut of for the generator.

INSP-0052393

Complete
Date: 1/28/2025 - 1/31/2025
Type: Complaint;Compliance (Annual)
Worksheet: Nursing Care Institution
SOD Sent: 2025-03-10

Summary:

The recertification survey was conducted January 28, 2025 through January 31, 2025, in conjunction with the investigation of complaints # AZ00222524, AZ00222616, AZ00219154, AZ00212847, AZ00212137, AZ00212282, AZ00215819, AZ00222617, AZ00213412, AZ00222759. The following deficiencies were cited:

Federal Comments:

The recertification survey was conducted January 28, 2025 through January 31, 2025, in conjunction with the investigation of complaints #AZ00222254, AZ00222613, AZ00219154, AZ00212847, AZ00212568, AZ00215815, AZ00222617, AZ00222679, AZ00213400, AZ00222757, AZ00212137. The following deficiencies were cited;

Deficiencies Found: 3

Deficiency #1

Rule/Regulation Violated:
R9-10-410.B. An administrator shall ensure that:

R9-10-410.B.3. A resident is not subjected to:

R9-10-410.B.3.a. Abuse;
Evidence/Findings:

Deficiency #2

Rule/Regulation Violated:
R9-10-410.C. A resident has the following rights:

R9-10-410.C.5. To retain personal possessions including furnishings and clothing as space permits unless use of the personal possession infringes on the rights or health and safety of other residents;
Evidence/Findings:

Deficiency #3

Rule/Regulation Violated:
R9-10-412.B. A director of nursing shall ensure that:

R9-10-412.B.7. An unnecessary drug is not administered to a resident.
Evidence/Findings:

INSP-0052336

Complete
Date: 1/23/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-01-27

Summary:

A complaint survey was conducted on January 23, 2025 for the investigation of intake # AZ00222522, AZ00221827, AZ00221789, AZ00222400. There were no deficiencies cited.

Federal Comments:

A complaint survey was conducted on January 23, 2025 for the investigation of intake # AZ00221789, AZ00222400, AZ00222521, AZ00221826. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0051730

Complete
Date: 1/3/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-01-06

Summary:

A complaint survey was conducted on January 03, 2024 for the investigation of intake # AZ00221159. There were no deficiencies cited.

Federal Comments:

A complaint survey was conducted on January 03, 2024 for the investigation of intake # AZ00221158. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0051465

Complete
Date: 12/19/2024 - 12/20/2024
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-01-23

Summary:

Complaints AZ00220766, AZ00219884, AZ00220880, and AZ00220415 were investigated from December 19, 2024 through December 20, 2024. The following deficiencies were cited:

Federal Comments:

Complaints AZ00220766, AZ00219884, AZ00220880, and AZ00220414 were investigated from December 19, 2024 through December 20, 2024. The following deficiencies were cited:

Deficiencies Found: 3

Deficiency #1

Rule/Regulation Violated:
R9-10-410.B. An administrator shall ensure that:

R9-10-410.B.2. A resident is treated with dignity, respect, and consideration;
Evidence/Findings:
Based on observation, documentation, resident and staff interviews, and the facility policy and procedures, the facility failed to ensure that residents (#55 and #33) were allowed to leave their rooms during a COVID-19 outbreak.

Findings include:

Resident #55 was admitted to the facility on August 16, 2023 with diagnoses that included dementia in other diseased classified, traumatic brain injury, adjustment disorder, schizoaffective disorder, and bipolar disorder.

The minimum data set (MDS) dated August 14, 2024 included a brief interview for mental status score of 9 indicating the resident had a moderate cognitive impairment.

The COVID-19 line listing documentation revealed that resident #55 tested positive for COVID-19 on December 2, 2024 and was asymptomatic.

Note: resident #55 remained quarantined on December 20, 2024, which was a total of 18 days.

-Resident #33 was admitted to the facility on June 4, 2024 with diagnoses that included major depression, general anxiety, and borderline personality disorder.

The minimum data set (MDS) dated June 12, 2024 included a brief interview for mental status score of 14 indicating the resident was cognitively intact.

The COVID-19 line listing documentation revealed that resident #33 tested positive for COVID-19 on December 2, 2024 and was asymptomatic.

Note: resident #33 remained quarantined on December 20, 2024, which was a total of 18 days.

An interview was conducted on December 19, 2024 at 4:15 p.m. with resident #55, who stated that he is not allowed to go out of his room because of COVID-19. He stated that he is not sick and has not been allowed to go for a cigarette. The resident was upset as evidenced by the increased volume and irritated tone of his voice. During the interview, resident #66 called out from across the hall and wanted to report that he was told that he can't come out of his room, but he did have COVID-19. During this time, another resident #33 ambulated in her wheelchair to the door of her room and stated that she is not allowed out of her room and no one answered her call light. Then, a certified nursing assistant (CNA/staff #6) was observed carrying a food tray towards resident #33's room and heard telling resident #33 to get back in her room, "your not supposed to be out of your room" in an unwelcoming tone. Staff #6 went into resident #33's room to deliver the food tray and resident #33 was heard saying, don't you like me to staff #6 and staff #6 said, don't talk like that, in an unfriendly and gruff voice, and walked out of the resident's room. The surveyor stopped staff #6 and asked for an interview. Staff #6's tone and general demeanor softened and she stated that there is COVID-19 on the unit and this is why residents are not supposed to come out of their rooms and why she is delivering food trays to the residents' rooms.

During an interview was conducted on December 20, 2024 at 8:30 a.m. with the Nursing Administrator Staff (LPN/staff 17), staff reviewed the COVID-19 Line List and stated that resident #55 and #33 tested positive for COVID-19 on December 2, 2024, so they should have been able to come out of their room as of December 10, 2024. She stated that residents out of quarantine and residents who are COVID-19 negative should have been allowed to come out of their rooms, eat meals and do activities in the public area. She stated that if staff are telling residents that they can't come out of their rooms, it is a violation of resident rights and seclusion is a form of abuse. She stated that if she heard a staff telling a resident to get back in his or her room, she would consider a dignity and respect issue. She stated that she never told staff the the residents could not come out of their rooms because COVID-19 was spreading.

An interview was conducted on December 20, 2024 at 9:16 a.m. with the Quality Assurance and Performance Improvement (QAPI) nurse, who identified herself as the Infection Control Preventionist (staff #20). She stated that after the seven days, she notifies the staff that the resident can come out of his or her room. She reviewed the COVID-19 Line List and stated that resident #55 and #33 tested positive for COVID-19 on December 2, 2024, so they should have been able to come out of their rooms as of December 10, 2024 and meals and activities should have been offered in the dining room. She stated that staff cannot tell residents to get back in their rooms because it is a form of seclusion and is a matter of dignity and respect. She stated that if she witnessed a staff telling a residents to get back in their rooms, she would remove the resident from the unit, re-educate the staff, and write the staff up if this was a pattern of behavior and seclusion if a form of abuse. She stated that she never told staff that the residents had to stay in their rooms, but may have told staff to encourage the residents to stay in their rooms because COVID-19 is spreading. Then, (staff #20) stated that this never applied to all the residents, just the residents who were COVID-19 positive. She also stated that the Nursing Administrator Staff (LPN/staff 17) never assisted her with implementing procedures or monitoring the COVID-19 outbreak.

An interview was conducted on December 20, 2024 at 4:35 p.m. with a licensed practical nurse (LPN/staff #14), who stated that she was told by the nursing administrator staff (LPN/staff #17) and the QAPI nurse (LPN/staff #20) that none of the residents are allowed to come out of their rooms because people keep getting sick.

The facility policy, "Resident Rights" states that Federal and state laws guarantee certain basic rights to all residents of this facility. These rights include to be treated with respect, kindness, and dignity, and to be free from corporal punishment or involuntary seclusion, and physical or chemical restraints not required to treat the resident's symptoms.

Deficiency #2

Rule/Regulation Violated:
R9-10-410.C. A resident has the following rights:

R9-10-410.C.3. To choose activities and schedules consistent with the resident's interests that do not interfere with other residents;
Evidence/Findings:
Based on documentation, resident and staff interviews, and the facility policy and procedures, the facility failed to ensure that residents (#55 and #33) were offered activities when they were COVID-19 positive and the residents on their unit were not allowed to attend activities in the common area.

Findings include:

Resident #55 was admitted to the facility on August 16, 2023 with diagnoses that included dementia in other diseased classified, traumatic brain injury, adjustment disorder, schizoaffective disorder, and bipolar disorder.

The minimum data set (MDS) dated August 14, 2024 included a brief interview for mental status score of 9 indicating the resident had a moderate cognitive impairment.

The COVID-19 line listing documentation revealed that resident #55 tested positive for COVID-19 on December 2, 2024 and was asymptomatic.

Note: resident #55 remained quarantined on December 20, 2024, which was a total of 18 days.

-Resident #33 was admitted to the facility on with diagnoses that included

The minimum data set (MDS) dated June 12, 2024 included a brief interview for mental status score of 14 indicating the resident was cognitively intact.

The COVID-19 line listing documentation revealed that resident #33 tested positive for COVID-19 on December 2, 2024 and was asymptomatic.

Note: resident #55 remained quarantined on December 20, 2024, which was a total of 18 days.

An interview was conducted on December 19, 2024 at 4:15 p.m. with resident #55, who stated that he is not allowed to go out of his room because of COVID-19. He stated that he is not sick and has not been allowed to go for a cigarette. The resident was upset as evidenced by the increased volume and irritated tone of his voice. During the interview, resident #66 called out from across the hall and wanted to report that he was told that he can't come out of his room, but he did have COVID-19. During this time, another resident #33 ambulated in her wheelchair to the door of her room and stated that she is not allowed out of her room. Then, a certified nursing assistant (CNA/staff #6) was observed carrying a food tray towards resident #33's room and heard telling resident #33 to get back in her room, "your not supposed to be out of your room" in an unwelcoming tone. Staff #6 went into resident #33's room to deliver the food tray and resident #33 was heard saying, don't you like me to staff #6 and staff #6 said, don't talk like that, in an unfriendly and gruff voice, and walked out of the resident's room. The surveyor stopped staff #6 and asked for an interview. Staff #6's tone and general demeanor softened and she stated that there is COVID-19 on the unit and this is why residents are not supposed to come out of their rooms and why she is delivering food trays to the residents' rooms.

During an interview conducted on December 20, 2024 at 8:30 a.m. with the Nursing Administrator Staff (LPN/staff 17), she reviewed the COVID-19 Line List and stated that resident #55 and #33 tested positive for COVID-19 on December 2, 2024, so they should have been able to come out of their rooms as of December 10, 2024. She stated that residents out of quarantine and residents who are COVID-19 negative should have been aloud to come out of their rooms, eat meals and do activities in the public area. She stated that she told the staff that residents are allowed to come out of their rooms to attend activities and staff could encourage residents to wear masks.

An interview was conducted on December 20, 2024 at 9:16 a.m. with the the Quality Assurance and Performance Improvement (QAPI) nurse, who identified herself as the Infection Control Preventionist (staff #20). She stated that the quarantine time for COVID-19 is seven days. She stated that after the seven days, she notifies the staff that the resident can come out of his or her room. She reviewed the COVID-19 Line List and stated that resident #55 and #33 tested positive for COVID-19 on December 2, 2024, so they should have been able to come out of their rooms as of December 10, 2024 and meals and activities should have been offered in the dining room.

An interview was conducted on December 20, 2024 at 10:05 a.m. with the activity assistant/Life Enrichment Associate (staff #26) and the Life Enrichment Director (staff #35). Staff #26 stated that the purpose of activities is to keep the residents entertained, out of bed, and happy. She stated that each resident is assessed and asked what he or she likes to do and if a resident is not attending activities, she would assume that something is wrong, such as the resident is sad, and would report it to the nurse. Then, she stated that she doesn't document the types of activities or the number of times any resident attends activities, so she guesses that she wouldn't really know if a resident had a change of condition. She stated that during the COVID-19 outbreak, she did not offer any of the residents who were COVID-19 positive any activity materials and did not want to put on the personal protective equipment (PPE) to enter their rooms, but it was her understanding that she was supposed to offer them activity packets. She thought that the quarantine was ten days and stated that she was told by a nurse when the quarantine ended for a resident. She stated that the COVID-19 outbreak made her nervous and she didn't offer any activities to the residents on the unit who tested positive for ten days. She stated that there is a risk of residents not having anything to do and she was not following the activity care plan when she didn't offer activities to the residents. She stated that she had been offering activities to a few of the residents in the dining room. During the interview, (staff #35) stated that the purpose of activities is to improve lives, help with depression, physical and emotional well being, and it creates a sense of community. She stated that she reviews the residents quarterly and when their is a change in condition or concern regarding activity participation, but didn't have any documentation for any of these residents.

An interview was conducted on December 20, 2024 at 10:51 a.m. with the Director of Nursing (DON/staff #1), who stated that all residents who were COVID-19 free, were allowed to move around on the unit. She stated that one-to-one activities were offered to the residents who were COVID-19 positive in their rooms and the other residents were allowed to attend regular activities. It was her expectation that activities are documented: attended, not attending, passive and self-directed for each resident. The activity assistant/Life Enrichment Associate (staff #26) should be following the activity care plan for each resident and the purpose of activities is keep the residents engaged, happy, and to decrease behaviors. She stated that the risk of not offering activities is that residents may experience depression, self-isolation, and anxiety sometimes.

An interview was conducted on December 20, 2024 at 4:35 p.m. with a licensed practical nurse (LPN/staff #14), who stated that she was told by the nursing administrator staff (LPN/staff #17) and the QAPI nurse (LPN/staff #20) that none of the residents are allowed to come out of their rooms because people keep getting sick.

Review of the facility policy, "Resident Rights" revealed that employees shall treat all residents with kindness, respect, and dignity. Federal and state laws guarantee certain basic rights to all residents of this facility. These rights include the resident's right to: communication with and access to people and services.

Deficiency #3

Rule/Regulation Violated:
R9-10-414.B. An administrator shall ensure that a care plan for a resident:

R9-10-414.B.3. Ensures that a resident is provided nursing care institution services that:

R9-10-414.B.3.b. Assist the resident in maintaining the resident's highest practicable well-being according to the resident's comprehensive assessment.
Evidence/Findings:
Based on documentation, staff interviews, and the facility policy and procedures, the facility failed to ensure one resident (#77) was provided the supervision needed to maintain her health and safety.

Findings included:

Resident #77 was admitted to the facility on May 8, 2023 and readmitted on September 26, 2024 with diagnoses that included borderline personality disorder, schizoaffective disorder, major depression, and generalized anxiety.

The behavior psychiatric evaluation dated September 21, 2024 revealed that the chief complaint was depressed mood and suicidal thoughts. The patient was admitted with depressed mood and suicidal attempt. As per the clinical and multidisciplinary team (MDT) assessment, the patient is functionally impaired due to influence of symptoms and is risky to get discharged from the inpatient unit.

The Approach Plan/behavior plan date May 9, 2023 revealed that the resident had a self-harming/suicidal history. Interventions included to be aware of history of self-harm, suicidal ideation and/or prior attempted suicides and ensure the resident knows she is a valued person. If observing an increase in mood or harm is being expressed, contact the psych provider.

The minimum data set (MDS) dated October 24, 2024 included a brief interview mental status score of 15 indicating the resident was cognitively intact.

Review of the care plan dated November 4, 2024 revealed that the resident had a history of suicidal ideations/attempts. Interventions included to see the behavior plan.

A behavior note dated December 18, 2024 revealed that the resident was transferred to a unit to be monitored for suicidal safety reason. The resident was to remain on one-to-one supervision care.

Review of the 5-day written investigation dated December 20, 2024 revealed that prior to the resident being left unsupervised, one staff had left the unit to assist with an emergency in another area, adding to the strain on staff.

A progress note dated December 18, 2024 revealed that at approximately 7:10 p.m. staff went into the resident's room and noted that the resident had a sheet wrapped around her neck. The resident was pink in color and responsive. The sheet was removed from her neck and she was taken to the nurses station. She verbalized that she was depressed and wanted to harm herself. The resident was assessed for injury and vital signs (VS) were taken. VS: 127/104, 155, 99% RA, 98 F, 24. Crisis line was called and advised to call the fire department. The Director of Nursing (DON), Administrator, nurse practitioner (NP), power of attorney (POA), and the assistant director of nursing (ADON) were notified. The emergency medical services (EMS) arrived at approximately 7:30 p.m. and the resident left the facility at approximately 7:40 p.m.

An interview was conducted on December 20, 2024 at 10:51 p.m. with the Director of Nursing (DON/staff #1), who stated that resident #77 was supposed to have a one-to-one staffing ratio because she was having a hard time. She stated that the one-to-one left resident #77 to assist staff with another resident. Resident #77 was found standing on her bed with a sheet wrapped around her neck and 911 was called. She was transferred to the hospital because she stated that she wanted to harm herself. Staff #1 stated that since then, the staff are being retrained not to leave a resident if staff is assigned as the one-to-one even if there is a situation with another resident.

An interview was conducted on December 20, 2024 at 2:29 p.m. with a licensed practical nurse (LPN/staff #12), who stated that the resident had just transferred to the unit and was supposed to have a one-to-one staff. The one-to-one was the only male staff on the unit and when another male resident was trying to break through the locked door, the male staff was the only one strong enough to handle him. The male resident was kicking and screaming. When the male staff went to help with the male resident, resident #77 was left unsupervised. Resident #77 went into her room and was found with a sheet wrapped around her neck trying to hang herself from the ceiling. Staff #12 pointed and identified the male resident #99 as the resident who was trying to break down the doors to get out.

The facility policy, "Safety and Supervision of Residents" states that the resident supervision is a core component of the systems approach to safety. The type and frequency of resident supervision is determined by the individual resident's assessed needs and identified hazards in the environment.

INSP-0050000

Complete
Date: 11/4/2024 - 11/7/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The onsite complaint survey was conducted on November 04, 2024 through November 07, 2024 which investigated complaints #AZ00218429, AZ00218433, AZ00218220, AZ00218166, AZ00210494, AZ00218229, AZ00210504, AZ00217686, AZ00218314, AZ00218478, AZ00218291. There were no deficiencies cited.

Federal Comments:

The onsite complaint survey was conducted on November 04, 2024 through November 07, 2024 which investigated complaints #AZ00218429, AZ00218433, AZ00218220, AZ00218166, AZ00210494, AZ00218227, AZ00210503, AZ00217674, AZ00218311, AZ00218476, AZ00218289. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0049812

Complete
Date: 10/29/2024
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2024-11-25

Summary:

An onsite complaint survey was conducted on October 29, 2024 of intake # AZ00217784, AZ00217843, AZ00217975, AZ00210040, AZ0017636. The following deficiencies were cited:

Federal Comments:

An onsite complaint survey was conducted on October 9, 2024 of intake #AZ00217780, AZ00217843, AZ00217974, AZ00210040. There were no deficiencies cited.

Deficiencies Found: 1

Deficiency #1

Rule/Regulation Violated:
R9-10-403.H. An administrator shall provide written notification to the Department of a resident's:

R9-10-403.H.2. Self-injury, within two working days after a the resident inflicts a self-injury that requires immediate intervention by an emergency medical services provider.
Evidence/Findings:
Based on clinical record reviews, resident/staff interviews, facility documentation and the State Agency (SA) complaint tracking system, the facility failed to provide written notification within two working days after a self-inflicted injury for one resident (#36) that required emergency medical services. The deficient practice could result in the state agency being uninformed of residents with self-inflicted injuries requiring emergency medical services.

Findings include:

Resident #36 was admitted to the facility September 8, 2023 with a discharge on September 19,2024. Resident was re-admitted September 26, 2024 with diagnosis that including borderline personality disorder, schizoaffective disorder, unspecified, personal history of other mental and behavioral disorders, personal history of suicidal behavior, major depressive disorder, recurrent severe without psychotic features.

Review of Quarterly Minimum Data (MDS) Set dated October 24, 2024 revealed a Brief Interview for Mental Status (BIMS) was conducted, revealing a BIMS score of 15 which indicated the resident's cognition was intact. Moreover, the MDS revealed the resident had no indictors for mood or behaviors. Active diagnosis was anxiety disorder, depression (other than bipolar), Bipolar Disorder, Psychotic Disorder (other than schizophrenia), Schizophrenia, other than schizophrenia), Post-Traumatic Stress Disorder (PTSD), borderline personality disorder, personal history of suicidal behavior. The MDS indicated the resident had orders for antipsychotics, antianxiety and antidepressant medication. On October 1, 2024 the physician documented a gradual dose reduction for the medications were clinically contraindicated.

Review of the Care Plan revised October 27, 2024 revealed resident was identified as having a positive (Pre-Admission Screening and Resident Resident Review) PASRR Level II mental illness status related to diagnosis of major depression, generalized anxiety, stimulant dependence, mixed obsessional thoughts and acts, borderline personality. However, did not require specialized mental health services. The goal was to maintain the highest level of practicable wellbeing through review, interventions included reporting any needs to re-evaluate for additional specialized services as needed or upon request. Moreover, the care plan revealed the resident #36 was monitored for any signs and symptoms related to use of antipsychotics, antidepressant and antianxiety medications. The resident was also provided with behavior management program in providing alternatives to promote safety and well-being.

Review of the Suicide Risk Assessment dated October 3, revealed a score of 5.0 indicating resident was a low risk. A quarterly Suicide Risk Assessment was completed on October 24, 2024 revealing a score of 11.0 indicating resident was considered a moderate risk for suicide.

Review of a behavior note dated September 15, 2025 revealed: At 1900 resident came out of room crying stating, "I don't want to be here anymore." Writer noticed resident have a red area around her neck; writer asked resident what she did, resident remained silent and continued to cry. Writer asked resident if she could go into her room , writer and other nurse entered room with resident to find a sheet tied up on the ceiling above residents bed . Writer placed resident on a 1 on 1 and contacted Crisis Center at 7:15 pm who contacted Fire dept to get a medical clearance. At 7:25 pm Fire Department arrived on unit to asses resident, during assessment fire dept stated that they will be transporting resident to the hospital to be evaluated by psychitry. Resident agreed to go; she was transported via gurney and left the unit at 8pm. Writer then contacted guardian to inform her of residents current situation.

Review of a behavior note dated September 19, 2024 revealed the following: Resident was standing on her bed with the bed in highest position with a sheet around the ceiling panels and then around her neck. Approached resident and caught her from falling to the floor and was able to catch her and remove sheet. Resident left her room and sat in hallway with her 1:1. 911 was called for an emergency removal to Hospital. Officer stated they will go to hospital. Paper work given to them and they removed resident from the facility. DON contacted along with Unit Manager.

Review of a hospital psychiatric evaluation dated September 21, 2024 revealed resident was admitted to the hospital with depressed mood and suicidal attempt. The symptoms and associated risks had not changed in the previous 24 hours. The onset of symptoms were gradual and were currently rated as severe.

An interview was conducted with Unit Manger (Staff #18/UM/LPM) on October 29, 2024 at approximately 3:30p.m. Staff #18 stated every staff is CPI certified, which is the training provided on de-escalation for residents who are trying to harm themselves or others. Staff #18 stated all suicide attempts are considered reportable and any attempts are immediately reported to the caser manger, DON, physician and family with immediate implementation of interventions. Staff#18 stated those interventions include; 1:1 supervision, crisis intervention, conduct a score assessment to determine if they are a risk to the facility or to the residents or staff. Staff #18 stated Crisis completes an evaluation of the facility to determine if the resident continues to be safe at the facility. She further stated any orders or discontinuance for 1:1 supervision come directly from the physician.

An interview was conducted with Certified Nursing Assistant (CNA/Staff#10) stated any time a resident either threatens or attempts suicide 1:1 is immediately implemented and staff are notified. Staff #10 stated crisi is called when a resident threatens harm to self or to others and 1:1 continues until management makes the decision the resident is safe on their own.

An interview was conducted with Director of Nursing (Staff/DON #23) who stated that the facility's process if a resident threatens or attempts self-harm counseling is frequent monitoring, ensure resident has nothing to harm themselves and continue with the plan to keep the resident safe. She further stated the facility has never reported any suicide attempts from the facility, that the crisis makes the decision when to clear the resident.

Review of the facility policy titled "Behavior Monitoring Policy" states the purpose of this policy is to outline the guidelines and procedures for monitoring resident behaviors within the psychiatric secure unit. This policy aims to enhance resident safety , ensure staff readiness to intervene appropriately, and maintain a therapeutic environment that supports both residents'-being and staff safety.

INSP-0049523

Complete
Date: 10/22/2024 - 10/25/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

A complaint survey was conducted on October 22, 2024, for the investigation of intake #s:AZ00217755, AZ00217627, AZ00217088, AZ00212225, AZ00212216, AZ00211116, AZ00210359, AZ00217614. No deficiencies were cited.

Federal Comments:

A complaint survey was conducted on October 22, 2024, for the investigation of intake #s: AZ00217754, AZ00217627, AZ00217087, AZ00212225, AZ00212214, AZ00211114, AZ00210359, AZ00217614. No deficiencies were cited.

✓ No deficiencies cited during this inspection.

INSP-0048701

Complete
Date: 9/30/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

An onsite investigation was conducted on September 30, 2024 on intakes # AZ00216193, AZ00216204. There were no deficiencies cited.

Federal Comments:

An onsite investigation was conducted on September 30, 2024 on intakes # AZ00216193, AZ00216203, . There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0047863

Complete
Date: 9/5/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The complaint survey was conducted on September 5, 2024, with the investigation of intake #AZ00215372, AZ00215437. The following deficiency was cited:

Federal Comments:

The complaint survey was conducted on September 5, 2024, with the investigation of intakes #AZ00215372, AZ00215437. The following deficiency was cited:

✓ No deficiencies cited during this inspection.

INSP-0045848

Complete
Date: 7/9/2024 - 7/10/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The complaint survey was conducted on July 9 and 10, 2024 for the investigation of intake #s: AZ00212775 and AZ00212454. The following deficiency was cited.

Federal Comments:

The complaint survey was conducted on July 9 and 10, 2024 for the investigation of intake #s: AZ00212772 and AZ00212705. The following deficiency was cited.

✓ No deficiencies cited during this inspection.

INSP-0044608

Complete
Date: 5/31/2024 - 6/4/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The complaint survey was conducted on May 31, 2024 and June 4, 2024 for the investigation of intake #s:AZ00211145, AZ00210669 and AZ00210731. There were no deficiencies cited.

Federal Comments:

The complaint survey was conducted on May 31, 2024 and June 4, 2024 for the investigation of intake #s:AZ00211145, AZ00210669 and AZ00210728. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0042044

Complete
Date: 4/5/2024 - 4/19/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

A complaint survey was conducted on April 5 through April 19, 2024 for the investigation of intake #s: AZ00190719, AZ00191557, AZ00191552, AZ00191629, AZ00191698, AZ00191953, AZ00192115, AZ00192160, AZ00192149, AZ00192139, AZ00192453, AZ00192581, AZ00192636, AZ00192663, AZ00192654, AZ00192706, AZ00192572, AZ00193142, AZ00193476, AZ00193577, AZ00193925, AZ00194273, AZ00194583, AZ00194570, AZ00194706, AZ00195006, AZ00195791, AZ00195906, AZ00195959, AZ00196276, AZ00196305, AZ00196466, AZ00196526, AZ00196952, AZ00196937, AZ00197034, AZ00197001, AZ00197149, AZ00197246, AZ00197468, AZ00197475, AZ00197441, AZ00197631, AZ00197620, AZ00197737, AZ00197920, AZ001978002, AZ00198030, AZ00198047, AZ00198104, AZ00198153, AZ00198491, AZ00198603, AZ00198642, AZ00198785, AZ00198847, AZ00198927, AZ00198936, AZ00199388, AZ00199366, AZ00199243, AZ00199635, AZ00199670, AZ00199640, AZ00199746, AZ00199705, AZ00199809, AZ00199870, AZ00199924, AZ00200089, AZ00200272, AZ00202545, AZ00202657, AZ00202799, AZ00202813, AZ00202884, AZ00203223, AZ00203398, AZ00203458, AZ00203740, AZ00203763, AZ00204393, AZ00204476, AZ00204579, AZ00204684, AZ00205359, AZ00205430, AZ00205533, AZ00206315, AZ00206408, AZ00206574, AZ00206524, AZ00207303, AZ00207345, AZ00207552, AZ00207706, AZ00207076, AZ00208558, AZ00208610, AZ00208782, AZ00208784, AZ00208841, AZ00208838, AZ00208901, AZ00208938 and AZ00209246. The following deficiencies were cited:

Federal Comments:

A complaint survey was conducted on April 5 through April 19, 2024 for the investigation of intake #s: AZ00190719, AZ00191556, AZ00191551, AZ00191628, AZ00191697, AZ00191949, AZ00192114, AZ00192161, AZ00192149, AZ00192139, AZ00192453, AZ00192581, AZ00192636, AZ00192662, AZ00192653, AZ00192705, AZ00192570, AZ00193140, AZ00193476, AZ00193577, AZ00193925, AZ00194271, AZ00194582, AZ00194570, AZ00194705, AZ00195005, AZ00195790, AZ00195904, AZ00195959, AZ00196276, AZ00196305, AZ00196465, AZ00196524, AZ00196952, AZ00196936, AZ00197033, AZ00196999, AZ00197149, AZ00197243, AZ00197467, AZ00197474, AZ00197438, AZ00197631, AZ00197619, AZ00197735, AZ00197920, AZ00197997, AZ00198029, AZ00198047, AZ00198104, AZ00198152, AZ00198491, AZ00198603, AZ00198641, AZ00198785, AZ00198845, AZ00198927, AZ00198935, AZ00199388, AZ00199366, AZ00199243, AZ00199634, AZ00199670, AZ00199638, AZ00199745, AZ00199705, AZ00199808, AZ00199869, AZ00199924, AZ00200088, AZ00200272, AZ00202544, AZ00202657, AZ00202799, AZ00202813, AZ00202883, AZ00203222, AZ0203398, AZ00203458, AZ00203739, AZ00203763, AZ00204393, AZ00204475, AZ00204579, AZ00204683, AZ00205355, AZ00205430, AZ00205533, AZ00206313, AZ00206407, AZ00206573, AZ00206524, AZ00207303, AZ00207344, AZ00207551, AZ00207704, AZ00207074, AZ00208558, AZ00208609, AZ00208780, AZ00208783, AZ00208840, AZ00208838, AZ00208899, AZ00208937 and AZ00209246. The following deficiencies were cited:

✓ No deficiencies cited during this inspection.

INSP-0041875

Complete
Date: 3/20/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

An investigation of complaint #'s AZ00207666, AZ00207251, AZ00206452 was conducted on March 20, 2024. There were no deficiencies cited.This complaint survey was conducted on March 20, 2024.

Federal Comments:

An investigation of complaint #'s AZ00206449, AZ00207247, AZ00207663 was conducted on March 20, 2024. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0041424

Complete
Date: 3/7/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

An investigation of complaints AZ00207307 was conducted March 7, 2024. There were no deficiencies cited.

Federal Comments:

An investigation of complaints AZ00207306 was conducted March 7, 2024. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0039490

Complete
Date: 2/26/2024 - 3/8/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

A complaint survey was conducted on February 26 through March 8, 2024 for the invetigation of intake #s: AZ00207011, AZ00206787, AZ00206893, AZ00206899, AZ00206907, AZ00206840, AZ00206861, AZ00206845, AZ00206524, AZ0019031 and AZ00190017. The following deficiencies were cited:

Federal Comments:

A complaint survey was conducted on February 26 through March 8, 2024 for the invetigation of intake #s: AZ00207010, AZ00206783, AZ00206892, AZ00206898, AZ00206905, AZ00206840, AZ00206860, AZ00206844, AZ00206524, AZ00190313 and AZ00190017. The following deficiencies were cited:

✓ No deficiencies cited during this inspection.

INSP-0037376

Complete
Date: 1/31/2024 - 2/1/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

A complaint survey was conducted on January 31, through February 1, 2024 for the investigations of intake #s: AZ00205376 and AZ00205401. There were no deficiencies cited.

Federal Comments:

A complaint survey was conducted on January 31, through February 1, 2024 for the investigations of intake #s: AZ00205375 and AZ00205401. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0035944

Complete
Date: 12/21/2023 - 12/22/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The state compliance survey was conducted on 12/21/23 in conjunction with the investigation of the following complaints, AZ00204442, AZ00204166. There were no deficiencies cited

Federal Comments:

The Complaint survey was conducted on 12/21/22 in conjunction with the investigation of the following complaints , AZ00204442 AZ00204166, There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0035266

Complete
Date: 12/1/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

A complaint survey was conducted on December 1, 2023 for the investigation of the following intake #s: AZ00203721, AZ00203421, AZ00202519, AZ00198154 and AZ00198186. There were no deficiencies cited.

Federal Comments:

A complaint survey was conducted on December 1, 2023 for the investigation of the following intake #s: AZ00203720, AZ00203420, AZ00202516, AZ00198154 and AZ00198184. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0034890

Complete
Date: 11/20/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The complaint survey was conducted on November 20, 2023 for the investigation of intake #s: AZ00203221, AZ00188539, AZ00189069, AZ00189166, AZ00189147, AZ00189431, AZ00189477, AZ00189467 and AZ00188335. There were no deficiencies cited.

Federal Comments:

The complaint survey was conducted on November 20, 2023 for the investigation of intake #s: AZ00203219, AZ00188539, AZ00189069, AZ00189163, AZ00189147, AZ00189430, AZ00189477, AZ00189465 and AZ00188335. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0034089

Complete
Date: 10/30/2023 - 11/3/2023
Type: Other
Worksheet: Nursing Care Institution

Summary:

42 CFR 482.41 Nursing Home

The facility must meet the applicable provisions of the 2012 Edition of the Life Safety Code of the National Fire Protection Association

This is a recertification survey for Medicare under LSC 2012, Chapter 19, Existing Health Care Occupancies The entire facility was surveyed on November 9, 2023.

The facility meets the standards, based on acceptance of a plan of correction.

Federal Comments:

42 CFR 483.73, Long Term Care Facilities The facility must meet all applicable Federal, State and local emergency preparedness requirements as outlined in the Medicare and Medicaid Programs: Emergency Preparedness Requirements of Medicare and Medicaid Participating Providers and Suppliers Final Rule (81 FR 63860) September 16, 2016. No apparent deficiencies noted at the time of the survey conducted on November 9, 2023.
42 CFR 482.41 Nursing Home The facility must meet the applicable provisions of the 2012 Edition of the Life Safety Code of the National Fire Protection Association This is a recertification survey for Medicare under LSC 2012, Chapter 19, Existing Health Care Occupancies The entire facility was surveyed on November 9, 2023. The facility meets the standards, based on acceptance of a plan of correction.

✓ No deficiencies cited during this inspection.

INSP-0034088

Complete
Date: 10/30/2023 - 11/3/2023
Type: Complaint;Compliance (Annual)
Worksheet: Nursing Care Institution

Summary:

The recertification survey was conducted October 30, 2023 through November 3, 2023, in conjunction with the investigation of complaints #s AZ00201316, AZ00201314, AZ00201319, AZ00202207, AZ00201114, AZ00201140, AZ00200912, AZ00200930, AZ00200935, AZ00200835, AZ00200775, AZ00200346. The following deficiencies were cited:

Federal Comments:

The recertification survey was conducted October 30, 2023 through November 3, 2023, in conjunction with the investigation of complaints #s AZ00201315, AZ00201313, AZ00201317, AZ00202207, AZ00201114, AZ00201140, AZ00200911, AZ00200929, AZ00200934, AZ00200834, AZ00200775, AZ00200344. The following deficiencies were cited:

✓ No deficiencies cited during this inspection.

INSP-0033741

Complete
Date: 10/19/2023 - 10/20/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

An investigation of complaints # AZ00201811, AZ00201640, AZ002016487, and AZ00201642 was conducted October 18, 2023 through October 20, 2023. The following deficiency was cited:

Federal Comments:

An investigation of complaints AZ00201810, AZ00201641, AZ002016484, and AZ00201639 was conducted October 18, 2023 through October 20, 2023. The following deficiency was cited:

✓ No deficiencies cited during this inspection.

INSP-0033272

Complete
Date: 10/5/2023 - 10/6/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

A complaint survey was conducted on October 5, 2023 through October 6, 2023 for the investigation of intake #AZ00201418. There were no deficiencies cited.

Federal Comments:

A complaint survey was conducted on October 5, 2023 through October 6, 2023 for the investigation of intake #AZ00201417. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0032300

Complete
Date: 9/12/2023 - 9/14/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

A complaint survey was conducted on September 12 through September 14, 2023 for the investigation intake #s: AZ00188687, AZ00189886, AZ00189922, AZ00190806, AZ00190987, AZ00191007, AZ00190987, AZ00191005, AZ00191019, AZ00191034, AZ00191057, AZ00191153 and AZ00191148. The following deficiencies were cited:

Federal Comments:

A complaint survey was conducted on September 12 through September 14, 2023 for the investigation intake #s: AZ00188687, AZ00189886, AZ00189922, AZ00190806, AZ00190986, AZ00191004, AZ00191019, AZ00191033, AZ00191057, AZ00191146 and AZ00191150. The following deficiencies were cited:

✓ No deficiencies cited during this inspection.

INSP-0032072

Complete
Date: 9/6/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

A complaint survey was conducted on September 6, 2023 for the investigation of intake #AZ00199674. There were no deficiencies cited.

Federal Comments:

A complaint survey was conducted on September 6, 2023 for the investigation of intake #AZ00199673. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0031706

Complete
Date: 8/28/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The complaint survey was conducted on August 28, 2023 for the investigation of intake #s: AZ00199282 and AZ00199545. The following deficiency was cited:

Federal Comments:

The complaint survey was conducted on August 28, 2023 for the investigation of intake #s: AZ00199282 and AZ00199541. The follwing deficiency was cited:

✓ No deficiencies cited during this inspection.

INSP-0030008

Complete
Date: 7/24/2023 - 7/27/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

An onsite survey was conducted on July 24, 2023 through July 25, 2023 and July 27, 2023 for the investigation of intake #s: AZ00196263, AZ00190620, AZ00186857, AZ00190691, AZ00186882, AZ00186049, AZ00187688, AZ00189392, AZ00199332, AZ00186559, AZ00186843, AZ00186698, AZ00186680, AZ00186651, AZ00186653, AZ00186189, AZ00186118, AZ00186029, AZ00186024, AZ00185866, AZ00185720, AZ00181016, AZ00186944, AZ00187080, AZ00187215, AZ00187420 and AZ00188345. The following deficiencies were cited:

Federal Comments:

A complaint survey was conducted on July 24, 2023 through July 25, 2023 and July 27, 2023 for the investigation of intake #s: AZ00186843, AZ00196262, AZ00186698, AZ00186680, AZ00186651, AZ00190619, AZ00186653, AZ00186855, AZ00186558, AZ00186569, AZ00186189, AZ00190690, AZ00186118, AZ00186029, AZ00186024, AZ00186881, AZ00185866, AZ00185720, AZ00186048, AZ00142740, AZ00186883, AZ00186882, AZ00181016, AZ00186944, AZ00187687, AZ00187080, AZ00187215, AZ00187420, AZ00188345, AZ00189391 and AZ00188331. The following deficiencies were cited:

✓ No deficiencies cited during this inspection.

INSP-0028987

Complete
Date: 6/26/2023 - 6/27/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

An onsite survey was conducted on June 26, 2023 through June 27, 2023 for the investigation of intake #s: AZ00196618, AZ00196791 and AZ00196801. No deficiencies were cited.

Federal Comments:

A complaint survey was conducted on June 26, 2023 through June 27, 2023 for the investigation of intake #s: AZ00196618, AZ00196912 and AZ00196791. No deficiencies were cited.

✓ No deficiencies cited during this inspection.

INSP-0028622

Complete
Date: 6/14/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The Complaint survey was conducted on June 14, 2023 with the investigations of complains #AZ00196564. The following deficiencies were cited:

Federal Comments:

The Complaint Survey was conducted June 14, 2023 with the investigations of complaints #AZ00196518. The following deficiencies were cited:

✓ No deficiencies cited during this inspection.

INSP-0028430

Complete
Date: 6/12/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

An onsite survey was conducted on June 12, 2023 for the investigation of #AZ00195997. There were no deficiencies cited.

Federal Comments:

A complaint survey was conducted on June 12, 2023 for the investigation of #AZ00195997. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0025890

Complete
Date: 4/10/2023 - 4/11/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

An onsite survey was conducted on April 10 through April 11, 2023 for the investigation of intake #s: AZ00193506, AZ00193628 and AZ00193630. The following deficiencies were cited:

Federal Comments:

A complaint survey was conducted on April 10, 2023 through April 11, 2023, for the investigation of intake #s: AZ00193506, AZ00193628 and AZ00193629. The following deficiencies were cited:

✓ No deficiencies cited during this inspection.

INSP-0024967

Complete
Date: 3/22/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

An onsite survey was conducted on March 22 through 23, 2023 for the investigation of intake #s AZ00192574 and AZ00192965. There were no deficiencies cited.

Federal Comments:

A complaint survey was conducted on March 22 through 23, 2023 for the investigation of intake #s AZ00192573 and AZ00192964. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0024741

Complete
Date: 3/8/2023 - 3/10/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

An onsite surevy was conducted on March 8 through 10, 2023 for the investigation of intake #s AZ00192183, AZ00191937, AZ00192327, AZ00191977 and AZ00191973. There were no deficiencies cited

Federal Comments:

A complaint survey was conducted on March 8 through 10, 2023 for the investigation of intake #s AZ00192183, AZ00191934, AZ00192326, AZ00191976 and AZ00191971. There were no deficiencies cited:

✓ No deficiencies cited during this inspection.