Catalina Post Acute And Rehabilitation

DBA: Catalina Post Acute And Rehabilitation
Nursing Care Institution | Long-Term Care

Facility Information

Address 2611 North Warren Avenue, Tucson, AZ 85719
Phone 5207959574
License NCI-2634 (Active)
License Owner PRESIDIO HEALTH ASSOCIATES, L.L.C.
Administrator ETHAN BRAMSCHREIBER
Capacity 102
License Effective 5/1/2025 - 4/30/2026
Quality Rating B
CCN (Medicare) 035190
Services:
23
Total Inspections
18
Total Deficiencies
22
Complaint Inspections

Inspection History

INSP-0156899

Complete
Date: 7/31/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-08-06

Summary:

An onsite complaint survey was conducted on July 31, 2025 for the investigation of intake #00137805, 00134929. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0156898

Complete
Date: 7/21/2025 - 7/22/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-08-26

Summary:

The investigation of Complaint # AZ00225160/00136080 was conducted on July 21, 2025 through July 22, 2025. No deficiencies were cited. 

✓ No deficiencies cited during this inspection.

INSP-0156900

Complete
Date: 7/2/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-07-31

Summary:

An onsite complaint survey was conducted on July 2, 2025 for the investigation of intake #00135128.  There are no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0133117

Complete
Date: 6/4/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-06-18

Summary:

The complaint survey was conducted on June 4, 2025 through June 4, 2025 of the following complaint numbers: AZ00224720 and SF00132201. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0132488

Complete
Date: 5/27/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-06-17

Summary:

An onsite complaint survey was conducted on May 30, 2025 for the investigation of complaints: #AZ00224605, #SF00130966, #SF00131075, and #SF00131257.

Federal Comments:

An onsite complaint survey was conducted on May 30, 2025 for the investigation of complaints: #AZ00224562, #AZ00224605, and #AZ00224587.

✓ No deficiencies cited during this inspection.

INSP-0130399

Complete
Date: 5/1/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-05-22

Summary:

The onsite investigation of intakes 00128004 was conducted on May 1, 2025. No deficiencies were cited.

✓ No deficiencies cited during this inspection.

INSP-0108036

Complete
Date: 3/27/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-04-13

Summary:

The onsite investigation of intakea SF00123145, SF00124038, SF00123894, and SF00123771 was conducted on March 27, 2025. No deficiencies were cited.

✓ No deficiencies cited during this inspection.

INSP-0101989

Complete
Date: 3/18/2025
Type: Complaint
Worksheet: Nursing Care Institution
SOD Sent: 2025-04-21

Summary:

An onsite complaint survey was conducted on March 18, 2025 for the investigation of intake # 00122802. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0049542

Complete
Date: 10/22/2024 - 10/25/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

A complaint survey was conducted on October 22, 2024 through October 23, 2024 for the investigation of intakes #AZ00214821, #AZ00217436, and #AZ00217586. There were no deficiencies cited.

Federal Comments:

A complaint survey was conducted on October 22, 2024 through October 23, 2024 for the investigation of intakes #AZ00214819, #AZ00217436, and #AZ00217585. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0048497

Complete
Date: 9/23/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

A complaint survey was conducted on September 23, 2024 for the investigation of intake # AZ00215967. There were no deficiencies cited.

Federal Comments:

A complaint survey was conducted on September 23, 2024 for the investigation of intake # AZ00215919. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0046831

Complete
Date: 8/8/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The investigation of complaint AZ00214261 was conducted on August 8, 2024. The following deficiency was cited:

Federal Comments:

The investigation of complaint AZ00214260 was conducted on August 8, 2024. The following deficiency was cited:

Deficiencies Found: 1

Deficiency #1

Rule/Regulation Violated:
R9-10-414.B. An administrator shall ensure that a care plan for a resident:

R9-10-414.B.3. Ensures that a resident is provided nursing care institution services that:

R9-10-414.B.3.b. Assist the resident in maintaining the resident's highest practicable well-being according to the resident's comprehensive assessment.
Evidence/Findings:
Based on clinical record, resident and staff interviews and facility documents, the facility failed to ensure that two residents (#21, #52) received activities of daily living (ADL) care per facility policy.

Findings include:

-Resident #52 was admitted July 1, 2024 with diagnoses of sepsis and metabolic encephalopathy.

A care plan dated July 2, 2024 included a self-care performance deficit related to weakness, and impaired mobility which included to encourage to participate to the fullest extent with each interaction.

A Minimum Data Set (MDS) dated July 8, 2024 included that this resident was moderately cognitively impaired and that showering was not attempted due to a medical condition or safety concern.

A document titled "West Showers" included that resident #52's room was to be provided showers 2 times a week by the 2 PM to 10 PM shift and that any missed showers were to be "caught up" on Sundays. This document included that shower sheets need to be filled out and signed by the nurse.

However, review of bathing/showering documentation included:
1 shower was provided on July 1 - 6, July 21 - 27, and July 28 - August 3, 2024
No showers were provided July 7 - 13, 2024.

-Resident #21 was admitted March 16, 2024 with diagnoses of morbid obesity, open wound of abdominal wall, and bipolar disorder.

A quarterly MDS dated June 23, 2024 included that this resident was not cognitively impaired and was dependent for showering/bathing.

However, review of bathing/showering documentation included:
1 shower was provided on July 1 - 6, and July 21 - 27.
No showers were provided July 28 - August 3, 2024.

An interview conducted on August 8, 2024 at 3:43 P.M. with a Certified Nursing Assistant (CNA/staff #130) who said that CNA's look at the shower list. She said that showers are scheduled for both day and evening shift. This staff said that if the resident refused the staff offer alternatives to showers such as bed baths. This staff said that if CNA's manage their time right that they should be able to get showers. This CNA said that each resident gets 2 showers a week unless they need more. She said that if showers are missed then on Sundays, they will try to make it up. She said that resident #52 did not want showers.

An interview conducted on August 8, 2024 at 3:28 P.M. with a Licensed Practical Nurse (LPN/staff #120) who said that CNA's have assignments based on which rooms have showers on that day, which is determined by the shower sheet. She said that she performs skin checks on shower days and signs off on the shower sheet. She said that the shower sheets are then filed with medical records.

An interview was conducted on August 8, 2024 at 4:33 P.M. with the Director of Nursing (DON/staff #59) who said that her expectation is that staff follow the shower schedule and residents should be offered 2 showers a week. This staff included that staff should document showers on shower sheets and in the task list in the medical record. She said that it does not meet her expectations if the showers are not documented if they are refused. She stated that resident #52 frequently refuses care but that it was not documented.

A policy titled "ADL, Services to carry out" reviewed on August, 2023, included if a resident is unable to carry out activities of daily living, the necessary services to maintain good nutrition, grooming, toileting, and personal oral hygiene will be provided by qualified staff. This policy included that bathing will be offered twice weekly (unless resident requests more or less), and as needed per resident request and ADL care will be documented in the medical record accordingly.

INSP-0046404

Complete
Date: 7/25/2024 - 7/26/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

An onsite complaint survey was conducted on July 25, 2024 through July 26, 2024 for the investigation of intake # AZ00213661. There were no deficiencies cited.

Federal Comments:

An onsite complaint survey was conducted on July 25, 2024 through July 26, 2024 for the investigation of intake # AZ00213654. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0045850

Complete
Date: 7/23/2024 - 7/26/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

An onsite complaint survey was conducted on July 23, 2024 through July 26, 2024 for the investigation of the intakes#s: AZ00155304, AZ00156564, AZ00168599, AZ00172762, AZ00173346, AZ00174214, AZ00177533, AZ00182331, AZ00156262, AZ00155459, and AZ00181943. No deficiencies were cited.

✓ No deficiencies cited during this inspection.

INSP-0045851

Complete
Date: 7/8/2024 - 7/9/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The investigation of complaint AZ00212786 was conducted on July 8, 2024 through July 9, 2024. The following deficieny was cited:

Federal Comments:

The investigation of complaint AZ00212782 was conducted on July 8, 2024 through July 9, 2024. The following deficieny was cited:

Deficiencies Found: 2

Deficiency #1

Rule/Regulation Violated:
§483.10(i) Safe Environment.
The resident has a right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

The facility must provide-
§483.10(i)(1) A safe, clean, comfortable, and homelike environment, allowing the resident to use his or her personal belongings to the extent possible.
(i) This includes ensuring that the resident can receive care and services safely and that the physical layout of the facility maximizes resident independence and does not pose a safety risk.
(ii) The facility shall exercise reasonable care for the protection of the resident's property from loss or theft.

§483.10(i)(2) Housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior;

§483.10(i)(3) Clean bed and bath linens that are in good condition;

§483.10(i)(4) Private closet space in each resident room, as specified in §483.90 (e)(2)(iv);

§483.10(i)(5) Adequate and comfortable lighting levels in all areas;

§483.10(i)(6) Comfortable and safe temperature levels. Facilities initially certified after October 1, 1990 must maintain a temperature range of 71 to 81°F; and

§483.10(i)(7) For the maintenance of comfortable sound levels.
Evidence/Findings:
Based on observations, clinical record reviews, resident and staff interviews, and facility documentation, policy and procedures, the facility failed to ensure room temperatures were within the safe temperature range. The deficient practice put the residents at increased risks for harm such as lack of sleep and heat stroke.

Findings include:

A TELS (Facility maintenance reporting) report for 6/1/2024 through 7/8/2024 did not include any requests for action regarding temperature. However, interviews with 8 residents included that they had been informing staff of the problems with temperatures.

A document dated 6/26/2024 an order was placed for a new HVAC (Heating, Ventilation and Air Conditioning) unit on the south hallway, on 6/28/2024, 3 rental air condition units, 3 swamp coolers, and 5 portable fans were placed on the south hallway.

A temperature logbook included that temperatures had been taken in 2 rooms in each hallway 2 times since the breakdown of the air conditioning unit, however documentation was requested but not provided for every 2 hour temperature check of the affected rooms.

-Resident #5 was admitted 7/5/2024 with diagnoses of unspecified fracture of sacrum and traumatic subdural hemorrhage without loss of consciousness.

A discharge assessment Minimum Discharge Set (MDS) dated 7/9/2024 included that her decisions regarding daily life were consistent/reasonable.

An interview was conducted on 7/8/2023 at 5:09 P.M. with resident #5. Resident #5 stated she had been there since the previous Friday and that it was "hot as hell the whole time". This resident said that she had not been able to sleep at night and had told the staff and called her mother who had told staff.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 85 degrees Fahrenheit.

-Resident #8 was admitted 1/18/2021 with diagnoses of anxiety disorder, morbid obesity and chronic respiratory failure.

A Quarterly MDS dated 5/29/2024 included the resident was cognitively intact.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 83 degrees Fahrenheit.

-Resident #9 was admitted 7/6/2024 with diagnoses of acute combined systolic and diastolic congestive heart failure.

An Admission MDS dated 7/13/2024 included that the resident was cognitively intact and required substantial/maximal assistance to move from lying on her back to sitting on the edge of the bed.

An interview was conducted on 7/8/2023 at 5:09 P.M. with resident #9 who stated it's hot and it's been over a week, and included that her back has been sweaty. This resident said that she had told staff and informed Adult Protective Services

-Resident #10 was admitted 8/11/2021 with diagnoses of paraplegia, pulmonary embolism and hypertension.

An admission MDS dated 3/29/24 included that this resident was cognitively intact and required substantial/maximal assist with chair to bed transfers.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 85 degrees Fahrenheit.

An interview was conducted on 7/8/2023 at 5:05 P.M. with resident #10 who said that it was hard to sleep because of the heat and that the temperatures have been like that for 2 weeks. This resident said that the staff know about the temperature.

-Resident #26 was admitted 2/20/2024 with diagnoses of acute osteomyelitis, cellulitis and dilated cardiomyopathy.

An admission MDS dated 6/25/24 included that this resident was cognitively intact and required supervision or touching assistance with chair to bed transfers.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 85 degrees Fahrenheit.

-Resident #28 was admitted 9/30/2023 with diagnoses of Chronic Obstructive Pulmonary Disease, asthma, and chronic kidney disease stage 3

A quarterly MDS dated 4/8/2024 included that this resident was cognitively intact and was independent with chair to bed transfers.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 85 degrees Fahrenheit.

An interview was conducted on 7/8/2023 at 5:19 P.M. with resident #28 who stated the air conditioning has been out since the beginning of June and that she was not able to sleep at night. She said that sometimes it was awful and she would get headaches. This resident said that she did not take Tylenol unless she really really needed it but that Saturday evening she asked for Tylenol because of the heat. She said that the facility had brought in a portable swamp cooler but then they took it out and brought in 2 fans. This resident said that her roommate (resident #79) is heat intolerant and has difficulty communicating so she had 1 fan on her and that there was 1 fan oscillating she shared with resident #5. She said it was not adequate and that she had informed the staff.

-Resident #52 was admitted 3/16/2024 with diagnoses of open wound of abdominal wall, morbid obesity, and Major Depressive Disorder.

A quarterly MDS dated 6/23/2024 included that this resident was cognitively intact and chair to bed transfers were not attempted due to medical conditions or safety concerns.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 83 degrees Fahrenheit.

An interview was conducted on 7/8/2023 at 4:00 P.M. with resident #52 who said it's been hot for weeks, that she had been buying fans with her own money and that she had had trouble sleeping. She said that she was always telling the staff but they did not bring in fans, that she had to buy her own.

-Resident #53 was admitted on 6/20/2024 with diagnoses of acute respiratory failure with hypoxia, pressure induced deep tissue injury of right and left heels, and morbid obesity.

A 5-day MDS dated 6/27/2024 included that this resident was moderately cognitively impaired and required partial to moderate assistance for chair to bed transfers.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 83 degrees Fahrenheit.

-Resident #58 was admitted to 7/12/2023 with diagnoses of pressure ulcer of sacral region stage 4, obesity and borderline personality disorder.

A quarterly MDS dated 4/20/2024 included that this resident was not cognitively impaired and chair to bed transfers were not attempted due to medical conditions or safety concerns.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 85 degrees Fahrenheit.

-Resident #61 was admitted 6/18/2024 with diagnoses of cellulitis, acute kidney failure and cardiomegaly.

A 5-day MDS dated 6/25/2024 included that this resident was moderately cognitively impaired and chair to bed transfers were not attempted due to medical conditions or safety concerns.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 85 degrees Fahrenheit.

An interview was conducted on 7/9/2023 at 12:25 P.M. with resident #61 included that this resident said that the temperature had been too warm to sleep.

-Resident #77 was admitted 3/15/2023 with diagnoses of dementia, and difficulty in walking.

A quarterly MDS dated 6/22/2024 included that this resident was cognitively intact and the resident requires substantial/maximal assistance with chair to bed transfers.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 85 degrees Fahrenheit.

-Resident #78 was

Deficiency #2

Rule/Regulation Violated:
R9-10-425.A. An administrator shall ensure that:

R9-10-425.A.6. Heating and cooling systems maintain the nursing care institution at a temperature between 70° F and 84° F;
Evidence/Findings:
Based on observations, clinical record reviews, resident and staff interviews, and facility documentation, policy and procedures, the facility failed to ensure room temperatures were within the safe temperature range.

Findings include:

A TELS (Facility maintenance reporting) report for 6/1/2024 through 7/8/2024 did not include any requests for action regarding temperature. However, interviews with 8 residents included that they had been informing staff of the problems with temperatures.

A document dated 6/26/2024 an order was placed for a new HVAC (Heating, Ventilation and Air Conditioning) unit on the south hallway, on 6/28/2024, 3 rental air condition units, 3 swamp coolers, and 5 portable fans were placed on the south hallway.

A temperature logbook included that temperatures had been taken in 2 rooms in each hallway 2 times since the breakdown of the air conditioning unit, however documentation was requested but not provided for every 2 hour temperature check of the affected rooms.

-Resident #5 was admitted 7/5/2024 with diagnoses of unspecified fracture of sacrum and traumatic subdural hemorrhage without loss of consciousness.

A discharge assessment Minimum Discharge Set (MDS) dated 7/9/2024 included that her decisions regarding daily life were consistent/reasonable.

An interview was conducted on 7/8/2023 at 5:09 P.M. with resident #5. Resident #5 stated she had been there since the previous Friday and that it was "hot as hell the whole time". This resident said that she had not been able to sleep at night and had told the staff and called her mother who had told staff.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 85 degrees Fahrenheit.

-Resident #8 was admitted 1/18/2021 with diagnoses of anxiety disorder, morbid obesity and chronic respiratory failure.

A Quarterly MDS dated 5/29/2024 included the resident was cognitively intact.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 83 degrees Fahrenheit.

-Resident #9 was admitted 7/6/2024 with diagnoses of acute combined systolic and diastolic congestive heart failure.

An Admission MDS dated 7/13/2024 included that the resident was cognitively intact and required substantial/maximal assistance to move from lying on her back to sitting on the edge of the bed.

An interview was conducted on 7/8/2023 at 5:09 P.M. with resident #9 who stated it's hot and it's been over a week, and included that her back has been sweaty. This resident said that she had told staff and informed Adult Protective Services

-Resident #10 was admitted 8/11/2021 with diagnoses of paraplegia, pulmonary embolism and hypertension.

An admission MDS dated 3/29/24 included that this resident was cognitively intact and required substantial/maximal assist with chair to bed transfers.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 85 degrees Fahrenheit.

An interview was conducted on 7/8/2023 at 5:05 P.M. with resident #10 who said that it was hard to sleep because of the heat and that the temperatures have been like that for 2 weeks. This resident said that the staff know about the temperature.

-Resident #26 was admitted 2/20/2024 with diagnoses of acute osteomyelitis, cellulitis and dilated cardiomyopathy.

An admission MDS dated 6/25/24 included that this resident was cognitively intact and required supervision or touching assistance with chair to bed transfers.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 85 degrees Fahrenheit.

-Resident #28 was admitted 9/30/2023 with diagnoses of Chronic Obstructive Pulmonary Disease, asthma, and chronic kidney disease stage 3

A quarterly MDS dated 4/8/2024 included that this resident was cognitively intact and was independent with chair to bed transfers.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 85 degrees Fahrenheit.

An interview was conducted on 7/8/2023 at 5:19 P.M. with resident #28 who stated the air conditioning has been out since the beginning of June and that she was not able to sleep at night. She said that sometimes it was awful and she would get headaches. This resident said that she did not take Tylenol unless she really really needed it but that Saturday evening she asked for Tylenol because of the heat. She said that the facility had brought in a portable swamp cooler but then they took it out and brought in 2 fans. This resident said that her roommate (resident #79) is heat intolerant and has difficulty communicating so she had 1 fan on her and that there was 1 fan oscillating she shared with resident #5. She said it was not adequate and that she had informed the staff.

-Resident #52 was admitted 3/16/2024 with diagnoses of open wound of abdominal wall, morbid obesity, and Major Depressive Disorder.

A quarterly MDS dated 6/23/2024 included that this resident was cognitively intact and chair to bed transfers were not attempted due to medical conditions or safety concerns.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 83 degrees Fahrenheit.

An interview was conducted on 7/8/2023 at 4:00 P.M. with resident #52 who said it's been hot for weeks, that she had been buying fans with her own money and that she had had trouble sleeping. She said that she was always telling the staff but they did not bring in fans, that she had to buy her own.

-Resident #53 was admitted on 6/20/2024 with diagnoses of acute respiratory failure with hypoxia, pressure induced deep tissue injury of right and left heels, and morbid obesity.

A 5-day MDS dated 6/27/2024 included that this resident was moderately cognitively impaired and required partial to moderate assistance for chair to bed transfers.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 83 degrees Fahrenheit.

-Resident #58 was admitted to 7/12/2023 with diagnoses of pressure ulcer of sacral region stage 4, obesity and borderline personality disorder.

A quarterly MDS dated 4/20/2024 included that this resident was not cognitively impaired and chair to bed transfers were not attempted due to medical conditions or safety concerns.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 85 degrees Fahrenheit.

-Resident #61 was admitted 6/18/2024 with diagnoses of cellulitis, acute kidney failure and cardiomegaly.

A 5-day MDS dated 6/25/2024 included that this resident was moderately cognitively impaired and chair to bed transfers were not attempted due to medical conditions or safety concerns.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 85 degrees Fahrenheit.

An interview was conducted on 7/9/2023 at 12:25 P.M. with resident #61 included that this resident said that the temperature had been too warm to sleep.

-Resident #77 was admitted 3/15/2023 with diagnoses of dementia, and difficulty in walking.

A quarterly MDS dated 6/22/2024 included that this resident was cognitively intact and the resident requires substantial/maximal assistance with chair to bed transfers.

An observation was conducted of temperatures taken by maintenance (staff #158) on 7/8/2023 at 4:10 P.M. included a high of 85 degrees Fahrenheit.

-Resident #78 was admitted 2/15/2022 with diagnoses of end stage renal disease, acute respiratory failure, and acute embolism

INSP-0041892

Complete
Date: 3/20/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

An onsite complaint survey was conducted on March 20, 2024 for the investigation of the intakes#AZ00207450, and AZ00206436. There were no deficiencies cited.

Federal Comments:

An onsite complaint survey was conducted on March 20, 2024 for the investigation of the intakes#AZ00207448, and AZ00206434. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0037154

Complete
Date: 1/25/2024 - 1/26/2024
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The investigation of complaints (AZ00205113, and AZ00205623) was conducted on January 25, 2023, via closed record review, staff interviews, review of facility documentation and facility policy and procedures, and through the observation of current practice. There were no deficiencies cited.

Federal Comments:

The investigation of complaints (AZ00205110, and AZ00205461) was conducted on January 25, 2023, via closed record review, staff interviews, review of facility documentation and facility policy and procedures, and through the observation of current practice. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0036041

Complete
Date: 12/26/2023 - 12/27/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The investigation of complaint AZ0020436, AZ00204154, AZ00198862, and AZ00168335 was conducted on December 26, 2023 through December 27, 2023. The following deficiencies were cited:

Federal Comments:

The investigation of complaint AZ0020435, AZ00204153, AZ00198862, and AZ00168336 was conducted on December 26, 2023 through December 27, 2023. The following deficiencies were cited:

Deficiencies Found: 2

Deficiency #1

Rule/Regulation Violated:
R9-10-403.C. An administrator shall ensure that:

R9-10-403.C.1. Policies and procedures are established, documented, and implemented to protect the health and safety of a resident that:

R9-10-403.C.1.j. Cover health care directives;
Evidence/Findings:
Based on clinical records, staff interviews, and facility policy, the facility failed to ensure a resident's code status was honored.

Findings include:

Resident #5 was admitted on 2/9/23 with pneumonia, and acute respiratory failure with hypoxia.

A 5 day Minimum Data Set (MDS) dated 2/14/23 included that this resident was severely impaired for daily decision making and had a long and short term memory problem.

A Prehospital Medical Care Directive dated 2/10/23 included that " In the event of cardiac or respiratory arrest, I refuse any resuscitation measures Including cardiac compression, endotracheal Intubation and other advanced airway management, artificial ventilation,defibrlllation, administration of advanced cardiac Iife support drugs and related emergency medical procedures."

A physician's order dated 2/13/23 included Do Not Attempt Resuscitation (DNR).

However, a progress note dated 2/13/23 included "Please note, this writer was informed that patient was found unconscious without a pulse/respirations, at 1657 resuscitation protocol was started, and because it was started it continued until 1703 where she was pronounced w/ time of death."

An interview was conducted on 12/17/23 at 2:13 p.m. with a Certified Nursing Assistant (CNA/staff #27) who said that she would need to check code status in the book or the computer if she found a resident who was not breathing.

An interview was conducted on 12/27/23 at 2:48 p.m. with a Registered Nurse (RN/staff #85) who said that usually she knows the code status but sometimes the nurse needs to check. She said that the code status is on PointClickCare right below the resident's name. She said that if a resident has a code status of DNR that CardioPulmonary Resusitation (CPR) should not have happened.

An interview was conducted on 12/27/23 at 3:25 p.m. with the Director of Nursing (DON/staff #65) who said that a resident was a full code upon admission and then could be DNR if their family and provider agree upon it and then the orders are updated accordingly. She said that the facility should respect the wishes and follow the order. She said that the fact that they started CPR in the first in the first place did not meet her expectations.

A policy titled Advanced Directives revised 5/2023 revealed that it wass the policy of this facility that a resident's choice about advance directives will be recognized and respected.

Deficiency #2

Rule/Regulation Violated:
§483.24(a)(3) Personnel provide basic life support, including CPR, to a resident requiring such emergency care prior to the arrival of emergency medical personnel and subject to related physician orders and the resident's advance directives.
Evidence/Findings:
Based on clinical records, staff interviews, and facility policy, the facility failed to ensure a resident's code status was honored.

Findings include:

Resident #5 was admitted on 2/9/23 with pneumonia, and acute respiratory failure with hypoxia.

A 5 day Minimum Data Set (MDS) dated 2/14/23 included that this resident was severely impaired for daily decision making and had a long and short term memory problem.

A Prehospital Medical Care Directive dated 2/10/23 included that " In the event of cardiac or respiratory arrest, I refuse any resuscitation measures Including cardiac compression, endotracheal Intubation and other advanced airway management, artificial ventilation,defibrlllation, administration of advanced cardiac Iife support drugs and related emergency medical procedures."

A physician's order dated 2/13/23 included Do Not Attempt Resuscitation (DNR).

However, a progress note dated 2/13/23 included "Please note, this writer was informed that patient was found unconscious without a pulse/respirations, at 1657 resuscitation protocol was started, and because it was started it continued until 1703 where she was pronounced w/ time of death."

An interview was conducted on 12/17/23 at 2:13 p.m. with a Certified Nursing Assistant (CNA/staff #27) who said that she would need to check code status in the book or the computer if she found a resident who was not breathing.

An interview was conducted on 12/27/23 at 2:48 p.m. with a Registered Nurse (RN/staff #85) who said that usually she knows the code status but sometimes the nurse needs to check. She said that the code status is on PointClickCare right below the resident's name. She said that if a resident has a code status of DNR that CardioPulmonary Resusitation (CPR) should not have happened.

An interview was conducted on 12/27/23 at 3:25 p.m. with the Director of Nursing (DON/staff #65) who said that a resident was a full code upon admission and then could be DNR if their family and provider agree upon it and then the orders are updated accordingly. She said that the facility should respect the wishes and follow the order. She said that the fact that they started CPR in the first in the first place did not meet her expectations.

A policy titled Advanced Directives revised 5/2023 revealed that it wass the policy of this facility that a resident's choice about advance directives will be recognized and respected.

INSP-0034644

Complete
Date: 11/9/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The complaint survey was conducted on November 9, 2023 for the investigation of intake #s: AZ00202931 and AZ00202929. No deficiencies were cited.

Federal Comments:

The complaint survey was conducted on November 9, 2023 for the investigation of intake #s: AZ00202930 and AZ00202928. No deficiencies were cited.

✓ No deficiencies cited during this inspection.

INSP-0031978

Complete
Date: 9/5/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The complaint survey was conducted on September 5, 2023 for the investigation of intake #AZ00199678. There were no deficiencies cited.

Federal Comments:

The complaint survey was conducted on September 5, 2023 for the investigation of intake #AZ00199677. There were no deficiencies cited.

✓ No deficiencies cited during this inspection.

INSP-0028957

Complete
Date: 6/28/2023 - 7/7/2023
Type: Complaint;Compliance (Annual)
Worksheet: Nursing Care Institution

Summary:

The State compliance survey was conducted on June 28, 2023 through July 7, 2023 in conjunction with the investigation of intake #AZ00196810. The following deficiencies were cited:

Federal Comments:

The recertification survey was conducted on June 28, 2023 through July 7, 2023 in conjunction with the investigation of intake #AZ00196809. The following deficiencies were cited:

Deficiencies Found: 13

Deficiency #1

Rule/Regulation Violated:
R9-10-403.C. An administrator shall ensure that:

R9-10-403.C.2. Policies and procedures for physical health services and behavioral health services are established, documented, and implemented to protect the health and safety of a resident that:

R9-10-403.C.2.d. Cover storing, dispensing, administering, and disposing of medication;
Evidence/Findings:
Based on observations, staff interviews, review of Centers for Disease Control and Prevention guidelines, the facility failed to ensure multi-dose vials that had been opened and accessed were dated and discarded within the required time frame.

Findings include:

A medication and storage and labeling inspection was conducted on June 29, 2023 at 8:10 a.m. in West Unit with a registered nurse (staff #6). During the inspection of the medication cart, a box labeled Admelog injection 100 units/ml (milliliter) for resident #295 was open and contained approximately 5 ml of insulin.

However, the medication box contained two different insulin vials: the first was marked Admelog (insulin Lispro 100 units/ml); the second was marked Insulin Glargine 100 units/ml. The medication vials revealed no open dates and the second vial has no resident name.

The medication cart also had a box labeled Insulin Aspart multi vial use for resident #292 that was open and contained approximately 5 ml of insulin. Another box of Insulin labeled Insulin Lispro with resident #66 had an open vial which contained approximately 3 ml.

However, there was no open date written on the vials.

Continued medication storage inspection revealed an insulin box for resident #21 labeled Insulin Glargine 100 units. ml. However, the box contained a vial of Insulin Lispro injection 100 units per ml, a different medication than what the box label indicated.

An immediate follow up interview was conducted with staff #6. She inspected the medication boxes and vials and stated there were no open dates on the insulin vials and that she will discard them and order new ones. She said the Insulin Glargine for resident #21 was not the same as the Insulin Lispro.

An interview was conducted with a licensed practical nurse (LPN/staff #34) on June 29, 2023 at 9:00 a.m. She stated when opening a vial of insulin, it must be dated immediately because the insulin is only good for 30 days after opening. Staff #34 inspected the box with two insulin belonging to resident #295, then stated, "It 's not a good practice to have two different insulin vials in a box." She stated she does not know if the Glargine belongs to the resident because the vial was not labeled with the resident's name. She stated regarding resident #295, the insulin had no open date, and was not the correct insulin for that box because the box was labeled Admelog. She stated there was a high risk of giving the wrong insulin if the insulin was not properly stored. She stated the risk for the resident includes, "It can tank their blood sugar, definitely would put a resident at a health risk."

An interview was conducted with the director of nursing (DON/staff #20) on July 6, 2023 at 2:33 p.m. She stated her expectation in terms of insulin multi use vials is that they are dated after opening and labeled. She stated an open insulin vial is only good for 28 days or per manufacturing instruction. She stated the risk of not dating or labeling the insulin vials could include a potential adverse reaction to residents or the insulin could not be as effective.

Review of the Centers for Disease Control and Prevention (CDC) guidelines, accessed on May 25, 2023 at 11:31 a.m., indicated that medication vials should always be discarded whenever sterility is compromised or cannot be confirmed. The CDC guidelines further revealed that if a multi-dose vial has been opened or accessed (example, needle-puncture) the vial should be dated and discarded within 28 days unless the manufacturer specifies a different (shorter or longer) date for that opened vial.

Deficiency #2

Rule/Regulation Violated:
§483.10(g)(14) Notification of Changes.
(i) A facility must immediately inform the resident; consult with the resident's physician; and notify, consistent with his or her authority, the resident representative(s) when there is-
(A) An accident involving the resident which results in injury and has the potential for requiring physician intervention;
(B) A significant change in the resident's physical, mental, or psychosocial status (that is, a deterioration in health, mental, or psychosocial status in either life-threatening conditions or clinical complications);
(C) A need to alter treatment significantly (that is, a need to discontinue an existing form of treatment due to adverse consequences, or to commence a new form of treatment); or
(D) A decision to transfer or discharge the resident from the facility as specified in §483.15(c)(1)(ii).
(ii) When making notification under paragraph (g)(14)(i) of this section, the facility must ensure that all pertinent information specified in §483.15(c)(2) is available and provided upon request to the physician.
(iii) The facility must also promptly notify the resident and the resident representative, if any, when there is-
(A) A change in room or roommate assignment as specified in §483.10(e)(6); or
(B) A change in resident rights under Federal or State law or regulations as specified in paragraph (e)(10) of this section.
(iv) The facility must record and periodically update the address (mailing and email) and phone number of the resident
representative(s).

§483.10(g)(15)
Admission to a composite distinct part. A facility that is a composite distinct part (as defined in §483.5) must disclose in its admission agreement its physical configuration, including the various locations that comprise the composite distinct part, and must specify the policies that apply to room changes between its different locations under §483.15(c)(9).
Evidence/Findings:
Based on clinical record review, staff interviews and facility policy review, the facility failed to ensure that medication was administered as ordered for one resident ( #140) and that a physician was notified.

Findings include:

Resident #140 was admitted on June 17, 2023 with diagnoses of sepsis and Clostridium difficile.

A physician order dated June 16, 2023 included the following:
-Levofloxacin (antibiotic), 500 mg (milligrams) intravenous one time a day for sepsis until June 20, 2023;
-Meropenem (antibiotic), use 1 gram intravenous every 8 hours for sepsis until June 26, 2023; and,
-Vancomycin HCl Oral Capsule (antibiotic), give 125 mg by mouth one time a day for C-diff prophylaxis until July 11, 2023.

A care plan dated June 20, 2023 included that the resident was on antibiotic therapy including intravenous Meropenem and Levaquin and oral Vancomycin related to severe sepsis and Clostridium difficile prophylaxis. Interventions included to administer medication as ordered.

A list of medications available in the emergency medication supply included Vancomycin HCl Oral Capsule 125 mg, Levofloxacin Intravenous Solution (antibiotic) 500 mg bag, Meropenem Intravenous Solution (antibiotic) 500mg bag.

A discharge assessment Minimum Data Set (MDS) dated June 21,2023 included the resident had received 4 days of antibiotics of the last 7 days.

However, the Medication Administration Record (MAR) for June 2023 revealed the following:
-Vancomycin was not administered until June 17 which was 1 missed administration, the Meropenem was not administered until 1500 on June 18 which was 6 missed administrations, and the Levofloxin was not administered until June 19 which was 1 missed administration.

Review of the clinical record did not find that the physician was informed regarding the missing medication administrations or that an attempt was made to access the emergency medication supply.

An interview was conducted June 30, 2023 at 2:28 PM with a Licensed Practical Nurse (LPN/staff #67) who said if a resident's medication was not in the cart, the facility had an emergency medication supply that can be used. She said that if it's an antibiotic, they definitely don't want the resident to miss a dose. She stated that if the medication was not in the emergency medical supply kit then she would contact the provider to see if it was appropriate to use an available alternative medication or to change the order. She stated that she would document that in the progress notes. She further stated that nurses should never hesitate to contact the doctor or to check the emergency supply of medication. She stated in some situations, nurses can contact the pharmacy to put a rush on the order and get an expedited delivery on the medication if needed.

An interview was conducted June 30, 2023 at 3:27 PM with the Director of Nursing (DON/staff #20). The DON stated that before a resident comes in the building, admission receives the orders which are then sent to the pharmacy. She stated that usually the pharmacy can get the authorization to allow the staff to pull from the emergency medication supply if needed. She stated that it does not meet her expectation that the physician was not notified regarding unavailable medications. She further that it was a standard practice that staff sign off on the medication administration record(MAR) and in this case,the staff did not sign the MAR. She stated that this also does not meet her expectation. This DON stated that if it's not signed off then it's assumed that it was not done.

The facility policy Medication administration(reviewed 9/22) revealed that if medication is withheld, refused or given other than at the scheduled time the documentation be reflected in the clinical record.

Deficiency #3

Rule/Regulation Violated:
R9-10-406.F. An administrator shall ensure that a personnel record is maintained for each personnel member, employee, volunteer, or student that includes:

R9-10-406.F.3. Documentation of:

R9-10-406.F.3.c. The individual's compliance with the requirements in A.R.S. § 36-411;
Evidence/Findings:
Based on personnel file review, staff interview, policy review and regulatory guidelines the facility failed to ensure that 1 employee who had been denied a fingerprint clearance did not continue to provide services. The deficient practice could result in inadequate background checks and/or potential dander to residents.

Findings include:

A personnel file review was conducted on June 30, 2023 with the Human Resources Director (staff #74). Review of the personnel file for the licensed nurses included the following:

-A registered nurse (staff #123), who was hired on April 14, 2023.


A review of the personnel file for staff #123 revealed evidence of a fingerprint clearance denial dated April 18, 2023.

An interview was conducted on June 30, 2023 at 1:03 p.m. with the Human Resources director (staff #74). He stated that the facility required that employees are at least in the process of obtaining a fingerprint clearance card to begin working. He stated that the employee had previous valid fingerprint clearances and the employee was working on submitting a good cause exemption request. He further stated he had not received training on HB2049, the Arizona revised statute detailing fingerprint requirements.

Regulatory review of \'a7ARS36-411 revealed except as provided in subsection F of this regulation, a nursing care institution shall not allow an employee to continue employment or to continue to provide nursing services if the person had been denied a fingerprint clearance card.

A review of the employee's time clock details revealed the employee worked a total of 13 days in the facility providing nursing services since the original denial was issued on April 18, 2023.

Further review of the personnel record revealed that since the employee had not yet submitted the good cause exception request, the employee was not in compliance to continue providing nursing services as of April 18, 2023.

A review of facility policy titled 'Catalina Post-Acute Care and Rehabilitation Center Policy / Procedure - Administration' under the section 'Fingerprinting requirements (AZ State Specific) revealed it is the policy of this facility to follow the current Arizona State Specific guidelines on fingerprinting requirements as outlined in ARS 36-411.

Deficiency #4

Rule/Regulation Violated:
§483.25(b) Skin Integrity
§483.25(b)(1) Pressure ulcers.
Based on the comprehensive assessment of a resident, the facility must ensure that-
(i) A resident receives care, consistent with professional standards of practice, to prevent pressure ulcers and does not develop pressure ulcers unless the individual's clinical condition demonstrates that they were unavoidable; and
(ii) A resident with pressure ulcers receives necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing.
Evidence/Findings:
Based on clinical record review, staff interviews and facility policy, t he facility failed to ensure one resident (#140) receive care and services to prevent/heal pressure ulcers.

Findings include:

Resident #140 was admitted on June 17, 2023 with diagnoses of a stage 4 pressure ulcer of right buttock, abdominal surgical dehiscence.

A physician's order dated June 17, 2023 included cleanse sacral wound with normal saline and pat dry, pack with gauze soaked in Dakins Quarter strength 0.125% and cover with dressing every day shift.

A wound assessment details report dated June 19, 2023 included that the sacrum wound was a stage 4 pressure ulcer measuring 2.5cm long x 4.00cm wide x 3cm deep.

A wound assessment details report dated June 19, 2023 included that the right buttocks/ischium wound was a stage 4 pressure ulcer measuring 19 cm long x 17.00cm wide x 3cm deep.

A physician's order dated June 19, 2023 included cleanse wound to right buttock and ischium with normal saline, pat dry, apply medihoney with alginate, secure with ABD and retention tape one time a day every Wednesday, Saturday and Sunday.

A discharge assessment Minimum Data Set (MDS) dated June 21,2023 included that this resident was admitted with 1 stage 4 and 1 unstageable pressure ulcer. This assessment included that the resident required extensive to total assistance for most activities of daily living.

A care plan dated June 21, 2023 included that the resident has pressure ulcers on the sacralcocyx and right ischium with intervention of administering treatments as ordered.

However, a review of the Treatment Administration Record and Wound Team Administration Record for June, 2023 revealed the order for treatment of the sacral wound was not administered on June 17, 18 or 21 and the order for treatment of the right buttock and ischium was not administered on the 21.

An interview was conducted June 30, 2023 at 1:36 PM with a wound Registered Nurse (RN/staff #133). She stated that when a resident was admitted she completes a full skin assessment and notes her findings. The RN also would put in orders at that time. She stated that if there are not orders in place, she would send the provider a picture and then put orders in the clinical record. She stated that she would use the orders to treat the resident. She stated that the floor nurses would do treatments on Wednesday and on the weekends and she would do the more extensive treatments including wound vacuums. She reviewed this resident's clinical record and stated that it does not appear that all the resident's treatments were completed as ordered. She further stated that a entry left blank on the treatment record would indicate that the treatment was not done.

An interview was conducted June 30, 2023 at 3:27 PM with the Director of Nursing (DON/staff #20) who said that it is standard practice that the staff should sign off on medication administration record (MAR) and treatment administration record (TAR)and the staff did not sign off on several entries for this resident. She stated that it did not meet her expectations that the MAR and TAR are both completed. The DON stated that if it's not signed off, it was assumed that it was not done.


A policy titled Wound Management (reviewed 5/2023)revealed that a resident having pressure ulcers receives necessary treatment and services to promote healing, prevent infection, and prevent new, avoidable sores from developing.The policy further stated that once a wound has been identified, assessed, and documented, nursing shall administertreatment to each affected area as per the Physician's order.

Deficiency #5

Rule/Regulation Violated:
§483.25(g)(4)-(5) Enteral Nutrition
(Includes naso-gastric and gastrostomy tubes, both percutaneous endoscopic gastrostomy and percutaneous endoscopic jejunostomy, and enteral fluids). Based on a resident's comprehensive assessment, the facility must ensure that a resident-

§483.25(g)(4) A resident who has been able to eat enough alone or with assistance is not fed by enteral methods unless the resident's clinical condition demonstrates that enteral feeding was clinically indicated and consented to by the resident; and

§483.25(g)(5) A resident who is fed by enteral means receives the appropriate treatment and services to restore, if possible, oral eating skills and to prevent complications of enteral feeding including but not limited to aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, and nasal-pharyngeal ulcers.
Evidence/Findings:
Based on clinical record review, observation, staff interviews, and policies, the facility failed to ensure one sampled resident (#19) who had an enteral feeding tube received the appropriate treatment and services to prevent complications. The deficient practice could result in potential enteral feeding tube complications.

Findings include:

Resident #19 was admitted on May 5, 2023 with diagnoses that included malignant neoplasm of the larynx, oropharyngeal phase dysphagia, and chronic respiratory failure with hypoxia.

A nutrition/hydration care plan initiated on March 24, 2023 indicated resident was NPO and enteral feeding dependent. The interventions included to administer medications as ordered and to monitor/document for side effects and effectiveness.

Review of the physician's orders revealed the following:

-3/23/2023: May crush/combine medications for administration if not contraindicated and mix with 4 0z (ounces) of water. May use slow push to facilitate consumption.

-3/23/2023: Check tube placement and patency prior to each feeding/flush/medication administration via air bolus auscultation or residual aspiration every shift.

-3/24/2023: NPO (nothing by mouth)

-3/28/2023: Flush peg tube with 100 cc water every shift every 3 hours.

-6/5/2023 Jevity 1.5 per peg via enteral pump at 85 ml (milliliter) per hour for 16 hours to provide 1360 ml. Pump to run from 1600 (4:00 p.m.) to 8:00 a.m. or until volumetric dose is met.
.

Review of the quarterly MDS (minimum data set) dated June 30, 2023 revealed a BIMS (brief interview of mental status) of 15 which indicated the resident was cognitively intact. The assessment included nutrition approach via feeding tube and a proposed total caloric intake through parenteral nutrition of 51% or more.

A medication administration observation was conducted on June 29, 2023 at 7:39 a.m. through 8:10 a.m. with a registered nurse (RN/staff #6). Prior to the medication administration, staff #6 provided a brief report regarding resident #19. Staff #6 stated the pump for the tube feeding and the water flush was already off when she took over the resident's care from the night shift. She stated the tube feeding pump was not supposed to be turned off until 8:00 a.m. and turned back on at 4:00 p.m. Staff #6 stated she doesn't know exactly when the resident's feeding tube pump was turned off by the night shift. Staff #6 stated the resident often request to turn off the tube feeding pump and it varies every day.

Continued observation of the medication administration conducted on June 29, 2023 at 8:01 a.m., staff #6 crushed all the medications and mixed it in 4 ounces of water. Upon entrance to the resident's room, the tube feeding pump was off and a bag of formula and a bag of water for flushing were hanging on the pole. Staff #6 placed the medication cup at the bedside and she was observed attempting to aspirate the gastric stomach content of the resident using a 60 cc (cubic centimeter) syringe with no return. Immediately after, staff #6 dipped the syringe in the medication cup and obtained approximately one half of the medication into the 60 cc syringe. Staff #6 was observed slowly pushing the medications into the resident's peg tube in its entirety. Staff #6 repeated the procedure until she has administered all the medications in the cup.

Staff #6 did not flush the resident's peg tube before and after medication administration.

An immediate follow up interview was conducted with staff #6 in which she stated the water flush and the tube feeding formula will be turned on again at 4:00 p.m.

An interview was conducted with a pharmacy consultant (staff #34) on June 29, 2023 at 1:33 p.m. Staff #34 stated it is recommended that the peg tube flush is flushed before and after administration of medication due to potential clogging in the medication coagulating in the tube. Staff #34 stated medication will not be entering the patient's system if the peg-tube is not flushed after medication administration. Staff #34 stated the more serious risk could include the medication not entering the patient's system.

An interview was conducted with the director of nursing (DON/staff #20) on July 6, 2023 at 2:36 p.m. Staff #20 stated it is her expectation that when medications are administered via peg tube that the placement is confirmed via injecting air and listening in a stethoscope prior to medication administration. Staff #20 stated that the peg tube has to be flushed with 30 cc of water before and after the medication administration. Staff #20 stated that there is a risk that the tube will clog, or there could be something in the if something is administered later that can be contraindicated if the tube is not flushed appropriately.

The facility policy, Professional Standards, revised in November 2022 revealed the facility's expectation is to provide services that meet the professional standards of quality provided by qualified persons in accordance with each resident's care plan. The policy further defined professional standards regarding quality of care practices may be published by a professional organization, licensing boards, accreditation body or other regulatory agency.

Deficiency #6

Rule/Regulation Violated:
§ 483.25(i) Respiratory care, including tracheostomy care and tracheal suctioning.
The facility must ensure that a resident who needs respiratory care, including tracheostomy care and tracheal suctioning, is provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, the residents' goals and preferences, and 483.65 of this subpart.
Evidence/Findings:
Based on clinical record reviews, staff interviews and policy and procedures, the facility failed to ensure one resident (#11) did not receive unnecessary oxygen therapy. The deficient practice could result in high carbon dioxide content in the resident 's blood that can lead to respiratory acidosis and death.

Findings include:

Resident #11 was readmitted to the facility on February 21, 2022 with diagnoses that included chronic obstructive pulmonary disease, heart failure and chronic respiratory failure with hypoxia.

A care plan initiated on April 6, 2020 revealed that the resident was receiving oxygen therapy related to the diagnosis of COPD. The interventions included monitoring for signs and symptoms of respiratory distress and reporting to the MD (medical doctor) pulse oximetry.

Review of the physician order dated February 21, 2022 included an order to check pulse ox (oxygen) level on room air and document for oxygen weaning purposes every shift.

A physician order dated March 10, 2022 ordered to check pulse ox every shift and oxygen may be applied at 2-4 liters per minute and may titrate to maintain oxygen saturation greater or equal to 88% for diagnosis of COPD (chronic obstructive pulmonary disease).

The clinical record revealed that the MAR (medication administration record) dated August 2022 revealed the oxygen saturation ranged from 92-99% on room air.

Review of the resident's annual MDS (minimum data set) dated April 11, 2023 revealed a BIMS (brief interview of mental status) of 10 which indicated the resident had moderately impaired cognition.

Review of MAR dated June 2023 revealed the oxygen saturation ranged from 92-99% except on June 5, 7, 8, 13 and 25, 2023.

Further record review of the MARs revealed a check mark in the box indicating the oxygen was administered on the dates when the resident 's oxygen saturation on room air was within normal limits.

Continued record review revealed no evidence that an attempt was made to wean the resident from oxygen use and no evidence that the physician was notified of the oxygen saturation results to determine further treatment.

An interview was conducted on July 6, 2023 at 1:35 p.m. with a licensed vocational nurse (LVN/staff #29). She stated oxygen administration required a parameter be included in the physician's order. She stated that when a physician writes an order to check a resident 's oxygen saturation every shift, that is for the purpose of weaning the resident from oxygen use. She stated the oxygen saturation must be checked on room air. She stated the physician should be called to report the oxygen saturation result on room air and the physician notification is charted in the resident's electronic health record (EHR). She stated that in her experience, a resident whom was diagnosed with COPD would have their oxygen use discontinued by the physician if the resident 's oxygen saturation was 88% (percent) and above. She stated that the risks for residents who have been diagnosed with COPD and have too much oxygen included oxygen retention and respiratory arrest.

An interview was conducted with the director of nursing (staff #20) on July 6, 2023 at 2:21 p.m. She stated that the process of weaning a resident from using oxygen included removing the oxygen and checking the oxygen saturation to see if it can be discontinued. She stated that usually the doctors like to see at least 88% however, that depends on the doctor's order because everyone is different. She stated, generally the doctor reviewed the oxygen saturation (taken at room air) with the nurse or the nurse notified the doctor of the oxygen saturation results. She stated that if the resident was diagnosed with COPD and they receive too much oxygen it could be a concern because their body may not be able to regulate it. She stated that the resident would have to be sent to the hospital if this occurred. She stated it was her expectation that staff follow the professional standard of practice and notify the physician of the oxygen saturation results for the purpose of weaning the resident from oxygen use.

The facility policy, Oxygen Administration, revised in July 2023 revealed that the facility ' s policy is that oxygen therapy is administered by a licensed nurse as ordered by the physician. The policy included the purpose of the oxygen therapy was to provide sufficient oxygen to the bloodstream and tissues. The policy stated the resident's clinical record would include charting and documentation related to oxygen use.

Deficiency #7

Rule/Regulation Violated:
§483.45(g) Labeling of Drugs and Biologicals
Drugs and biologicals used in the facility must be labeled in accordance with currently accepted professional principles, and include the appropriate accessory and cautionary instructions, and the expiration date when applicable.

§483.45(h) Storage of Drugs and Biologicals

§483.45(h)(1) In accordance with State and Federal laws, the facility must store all drugs and biologicals in locked compartments under proper temperature controls, and permit only authorized personnel to have access to the keys.

§483.45(h)(2) The facility must provide separately locked, permanently affixed compartments for storage of controlled drugs listed in Schedule II of the Comprehensive Drug Abuse Prevention and Control Act of 1976 and other drugs subject to abuse, except when the facility uses single unit package drug distribution systems in which the quantity stored is minimal and a missing dose can be readily detected.
Evidence/Findings:
Based on observations, staff interviews, review of Centers for Disease Control and Prevention guidelines, the facility failed to ensure multi-dose vials that had been opened and accessed were dated and discarded within the required time frame.

Findings include:

A medication and storage and labeling inspection was conducted on June 29, 2023 at 8:10 a.m. in West Unit with a registered nurse (staff #6). During the inspection of the medication cart, a box labeled Admelog injection 100 units/ml (milliliter) for resident #295 was open and contained approximately 5 ml of insulin.

However, the medication box contained two different insulin vials: the first was marked Admelog (insulin Lispro 100 units/ml); the second was marked Insulin Glargine 100 units/ml. The medication vials revealed no open dates and the second vial has no resident name.

The medication cart also had a box labeled Insulin Aspart multi vial use for resident #292 that was open and contained approximately 5 ml of insulin. Another box of Insulin labeled Insulin Lispro with resident #66 had an open vial which contained approximately 3 ml.

However, there was no open date written on the vials.

Continued medication storage inspection revealed an insulin box for resident #21 labeled Insulin Glargine 100 units. ml. However, the box contained a vial of Insulin Lispro injection 100 units per ml, a different medication than what the box label indicated.

An immediate follow up interview was conducted with staff #6. She inspected the medication boxes and vials and stated there were no open dates on the insulin vials and that she will discard them and order new ones. She said the Insulin Glargine for resident #21 was not the same as the Insulin Lispro.

An interview was conducted with a licensed practical nurse (LPN/staff #34) on June 29, 2023 at 9:00 a.m. She stated when opening a vial of insulin, it must be dated immediately because the insulin is only good for 30 days after opening. Staff #34 inspected the box with two insulin belonging to resident #295, then stated, "It 's not a good practice to have two different insulin vials in a box." She stated she does not know if the Glargine belongs to the resident because the vial was not labeled with the resident's name. She stated regarding resident #295, the insulin had no open date, and was not the correct insulin for that box because the box was labeled Admelog. She stated there was a high risk of giving the wrong insulin if the insulin was not properly stored. She stated the risk for the resident includes, "It can tank their blood sugar, definitely would put a resident at a health risk."

An interview was conducted with the director of nursing (DON/staff #20) on July 6, 2023 at 2:33 p.m. She stated her expectation in terms of insulin multi use vials is that they are dated after opening and labeled. She stated an open insulin vial is only good for 28 days or per manufacturing instruction. She stated the risk of not dating or labeling the insulin vials could include a potential adverse reaction to residents or the insulin could not be as effective.

Review of the Centers for Disease Control and Prevention (CDC) guidelines, accessed on May 25, 2023 at 11:31 a.m., indicated that medication vials should always be discarded whenever sterility is compromised or cannot be confirmed. The CDC guidelines further revealed that if a multi-dose vial has been opened or accessed (example, needle-puncture) the vial should be dated and discarded within 28 days unless the manufacturer specifies a different (shorter or longer) date for that opened vial.

Deficiency #8

Rule/Regulation Violated:
§483.60(i) Food safety requirements.
The facility must -

§483.60(i)(1) - Procure food from sources approved or considered satisfactory by federal, state or local authorities.
(i) This may include food items obtained directly from local producers, subject to applicable State and local laws or regulations.
(ii) This provision does not prohibit or prevent facilities from using produce grown in facility gardens, subject to compliance with applicable safe growing and food-handling practices.
(iii) This provision does not preclude residents from consuming foods not procured by the facility.

§483.60(i)(2) - Store, prepare, distribute and serve food in accordance with professional standards for food service safety.
Evidence/Findings:
Based on observations, staff interview, and policy review, the facility failed to ensure food items were labeled and dated when opened. The deficient practice could result in a potential for food borne illness.

Findings include:

A freezer observation on June 28, 2023 at 7:15 a.m. revealed vegetable patties and raw chicken not covered, labeled or dated.

A refrigerator observation on June 28, 2023 at 7:20 a.m. revealed potatoes, lemons and oranges not labeled or dated. Additionally, 2 oranges were observed to exhibit a fuzzy, grayish substance on the outside of the orange. The discolored oranges were present in a box of oranges. The kitchen manager removed the two oranges and stated that she generally reviews refrigerator contents once a week after deliveries. A box of shredded carrots was observed to be stored in the refrigerator with a use-by date of June 24, 2023. The kitchen manager stated that these should have been removed but had been missed.

An interview with the dietary supervisor, staff # 65 was conducted on June 28, 2023 at 12:40 p.m. Staff # 65 stated that she reviewed refrigerator and freezer content once a week and that the food items noted as not labeled, discolored and expired had been missed upon review. She stated that the risk factor to the residents could include a resident becoming ill.

An interview with the administrator, staff # 115 was conducted on July 6, 2023 at 12:29 p.m. The administrator stated that the expectation was that all food was labeled and dated. The expectation was that no expired food was kept in the refrigerator and that no foods with negative outcomes, including discolored fruit were stored in the refrigerator. He stated that the risk was potentially adverse effects on residents and staff.

A review of the food storage policy, with a review date of April 06, 2023 noted that all products should be inspected for safety and quality and be dated upon receipt, when open and when prepared.

Deficiency #9

Rule/Regulation Violated:
§483.60(i)(4)- Dispose of garbage and refuse properly.
Evidence/Findings:
Based on observations, staff interviews, and policy review, the facility failed to ensure the area around the dumpsters was free of refuse/garbage. The deficient practice could result in an unsanitary condition and the harborage of pests and insects.

Findings include:

An observation on June 29, 2023, revealed trash strewn in front and to the side of both outside dumpsters. Meatballs and what appeared to be mashed noodles were observed directly in front of the first dumpster, as well as to the side of the first dumpster. Small milk cartons and sausages were observed to the immediate left of the second dumpster. Staff # 65 identified the milk cartons as facility milk cartons utilized for residents.

An interview with the dietary supervisor, staff # 65 was conducted on June 28, 2023 at 12:40 p.m. Staff # 65 stated she inspects the outside garbage containers at least daily and also relies on kitchen staff to report any adverse refuse conditions.

An interview with the administrator, staff # 115 was conducted on June 6, 2023 at 12:29 p.m. He stated that the expectation was that the outside garbage containers remain free of refuse outside of the container and remain sanitary. He stated that the risk is potentially adverse effects on residents and staff.

A review of the waste disposal policy with a review date of July, 2023 revealed that each waste container shall be cleaned as needed.

Deficiency #10

Rule/Regulation Violated:
R9-10-412.B. A director of nursing shall ensure that:

R9-10-412.B.6. As soon as possible but not more than 24 hours after one of the following events occur, a nurse notifies a resident's attending physician and, if applicable, the resident's representative, if the resident:

R9-10-412.B.6.b. Is involved in an incident that may require medical services, or
Evidence/Findings:
Based on clinical record review, staff interviews and facility policy review, the facility failed to ensure that medication was administered as ordered for one resident ( #140) and that a physician was notified.

Findings include:

Resident #140 was admitted on June 17, 2023 with diagnoses of sepsis and Clostridium difficile.

A physician order dated June 16, 2023 included the following:
-Levofloxacin (antibiotic), 500 mg (milligrams) intravenous one time a day for sepsis until June 20, 2023;
-Meropenem (antibiotic), use 1 gram intravenous every 8 hours for sepsis until June 26, 2023; and,
-Vancomycin HCl Oral Capsule (antibiotic), give 125 mg by mouth one time a day for C-diff prophylaxis until July 11, 2023.

A care plan dated June 20, 2023 included that the resident was on antibiotic therapy including intravenous Meropenem and Levaquin and oral Vancomycin related to severe sepsis and Clostridium difficile prophylaxis. Interventions included to administer medication as ordered.

A list of medications available in the emergency medication supply included Vancomycin HCl Oral Capsule 125 mg, Levofloxacin Intravenous Solution (antibiotic) 500 mg bag, Meropenem Intravenous Solution (antibiotic) 500mg bag.

A discharge assessment Minimum Data Set (MDS) dated June 21,2023 included the resident had received 4 days of antibiotics of the last 7 days.

However, the Medication Administration Record (MAR) for June 2023 revealed the following:
-Vancomycin was not administered until June 17 which was 1 missed administration, the Meropenem was not administered until 1500 on June 18 which was 6 missed administrations, and the Levofloxin was not administered until June 19 which was 1 missed administration.

Review of the clinical record did not find that the physician was informed regarding the missing medication administrations or that an attempt was made to access the emergency medication supply.

An interview was conducted June 30, 2023 at 2:28 PM with a Licensed Practical Nurse (LPN/staff #67) who said if a resident's medication was not in the cart, the facility had an emergency medication supply that can be used. She said that if it's an antibiotic, they definitely don't want the resident to miss a dose. She stated that if the medication was not in the emergency medical supply kit then she would contact the provider to see if it was appropriate to use an available alternative medication or to change the order. She stated that she would document that in the progress notes. She further stated that nurses should never hesitate to contact the doctor or to check the emergency supply of medication. She stated in some situations, nurses can contact the pharmacy to put a rush on the order and get an expedited delivery on the medication if needed.

An interview was conducted June 30, 2023 at 3:27 PM with the Director of Nursing (DON/staff #20). The DON stated that before a resident comes in the building, admission receives the orders which are then sent to the pharmacy. She stated that usually the pharmacy can get the authorization to allow the staff to pull from the emergency medication supply if needed. She stated that it does not meet her expectation that the physician was not notified regarding unavailable medications. She further that it was a standard practice that staff sign off on the medication administration record(MAR) and in this case,the staff did not sign the MAR. She stated that this also does not meet her expectation. This DON stated that if it's not signed off then it's assumed that it was not done.

The facility policy Medication administration(reviewed 9/22) revealed that if medication is withheld, refused or given other than at the scheduled time the documentation be reflected in the clinical record.

Deficiency #11

Rule/Regulation Violated:
R9-10-414.B. An administrator shall ensure that a care plan for a resident:

R9-10-414.B.3. Ensures that a resident is provided nursing care institution services that:

R9-10-414.B.3.b. Assist the resident in maintaining the resident's highest practicable well-being according to the resident's comprehensive assessment.
Evidence/Findings:
Based on observations, clinical record review, staff interviews and facility policy, the facility failed to assist the resident in maintaining the highest practicable well being according to the comprehensive assessment by failing to ensure care, and services related to pressure ulcer was provided to one resident (#140) and failing to ensure appropriate treatment and services related to enteral feeding tube was provided to one resident (#19).

Findings include:

-Resident #140 was admitted on June 17, 2023 with diagnoses of a stage 4 pressure ulcer of right buttock, abdominal surgical dehiscence.

A physician's order dated June 17, 2023 included cleanse sacral wound with normal saline and pat dry, pack with gauze soaked in Dakins Quarter strength 0.125% and cover with dressing every day shift.

A wound assessment details report dated June 19, 2023 included that the sacrum wound was a stage 4 pressure ulcer measuring 2.5cm long x 4.00cm wide x 3cm deep.

A wound assessment details report dated June 19, 2023 included that the right buttocks/ischium wound was a stage 4 pressure ulcer measuring 19 cm long x 17.00cm wide x 3cm deep.

A physician's order dated June 19, 2023 included cleanse wound to right buttock and ischium with normal saline, pat dry, apply medihoney with alginate, secure with ABD and retention tape one time a day every Wednesday, Saturday and Sunday.

A discharge assessment Minimum Data Set (MDS) dated June 21,2023 included that this resident was admitted with 1 stage 4 and 1 unstageable pressure ulcer. This assessment included that the resident required extensive to total assistance for most activities of daily living.

A care plan dated June 21, 2023 included that the resident has pressure ulcers on the sacralcocyx and right ischium with intervention of administering treatments as ordered.

However, a review of the Treatment Administration Record and Wound Team Administration Record for June, 2023 revealed the order for treatment of the sacral wound was not administered on June 17, 18 or 21 and the order for treatment of the right buttock and ischium was not administered on the 21.

An interview was conducted June 30, 2023 at 1:36 PM with a wound Registered Nurse (RN/staff #133). She stated that when a resident was admitted she completes a full skin assessment and notes her findings. The RN also would put in orders at that time. She stated that if there are not orders in place, she would send the provider a picture and then put orders in the clinical record. She stated that she would use the orders to treat the resident. She stated that the floor nurses would do treatments on Wednesday and on the weekends and she would do the more extensive treatments including wound vacuums. She reviewed this resident's clinical record and stated that it does not appear that all the resident's treatments were completed as ordered. She further stated that a entry left blank on the treatment record would indicate that the treatment was not done.

An interview was conducted June 30, 2023 at 3:27 PM with the Director of Nursing (DON/staff #20) who said that it is standard practice that the staff should sign off on medication administration record (MAR) and treatment administration record (TAR)and the staff did not sign off on several entries for this resident. She stated that it did not meet her expectations that the MAR and TAR are both completed. The DON stated that if it's not signed off, it was assumed that it was not done.

A policy titled Wound Management (reviewed 5/2023)revealed that a resident having pressure ulcers receives necessary treatment and services to promote healing, prevent infection, and prevent new, avoidable sores from developing.The policy further stated that once a wound has been identified, assessed, and documented, nursing shall administertreatment to each affected area as per the Physician's order.

Deficiency #12

Rule/Regulation Violated:
R9-10-423.A. An administrator shall ensure that:

R9-10-423.A.3. If a nursing care institution contracts with a food establishment, as defined in 9 A.A.C. 8, Article 1, to prepare and deliver food to the nursing care institution:

R9-10-423.A.3.b. The nursing care institution is able to store, refrigerate, and reheat food to meet the dietary needs of a resident;
Evidence/Findings:
Based on observations, staff interview, and policy review, the facility failed to ensure food items were labeled and dated when opened.

Findings include:

A freezer observation on June 28, 2023 at 7:15 a.m. revealed vegetable patties and raw chicken not covered, labeled or dated.

A refrigerator observation on June 28, 2023 at 7:20 a.m. revealed potatoes, lemons and oranges not labeled or dated. Additionally, 2 oranges were observed to exhibit a fuzzy, grayish substance on the outside of the orange. The discolored oranges were present in a box of oranges. The kitchen manager removed the two oranges and stated that she generally reviews refrigerator contents once a week after deliveries. A box of shredded carrots was observed to be stored in the refrigerator with a use-by date of June 24, 2023. The kitchen manager stated that these should have been removed but had been missed.

An interview with the dietary supervisor, staff # 65 was conducted on June 28, 2023 at 12:40 p.m. Staff # 65 stated that she reviewed refrigerator and freezer content once a week and that the food items noted as not labeled, discolored and expired had been missed upon review. She stated that the risk factor to the residents could include a resident becoming ill.

An interview with the administrator, staff # 115 was conducted on July 6, 2023 at 12:29 p.m. The administrator stated that the expectation was that all food was labeled and dated. The expectation was that no expired food was kept in the refrigerator and that no foods with negative outcomes, including discolored fruit were stored in the refrigerator. He stated that the risk was potentially adverse effects on residents and staff.

A review of the food storage policy, with a review date of April 06, 2023 noted that all products should be inspected for safety and quality and be dated upon receipt, when open and when prepared.

Deficiency #13

Rule/Regulation Violated:
R9-10-425.A. An administrator shall ensure that:

R9-10-425.A.5. Garbage and refuse are:

R9-10-425.A.5.b. In areas not used for food storage, food preparation, or food service, stored:

R9-10-425.A.5.b.i. According to the requirements in subsection (5)(a), or
Evidence/Findings:
Based on observations, staff interviews, and policy review, the facility failed to ensure the area around the dumpsters was free of refuse/garbage.

Findings include:

An observation on June 29, 2023, revealed trash strewn in front and to the side of both outside dumpsters. Meatballs and what appeared to be mashed noodles were observed directly in front of the first dumpster, as well as to the side of the first dumpster. Small milk cartons and sausages were observed to the immediate left of the second dumpster. Staff # 65 identified the milk cartons as facility milk cartons utilized for residents.

An interview with the dietary supervisor, staff # 65 was conducted on June 28, 2023 at 12:40 p.m. Staff # 65 stated she inspects the outside garbage containers at least daily and also relies on kitchen staff to report any adverse refuse conditions.

An interview with the administrator, staff # 115 was conducted on June 6, 2023 at 12:29 p.m. He stated that the expectation was that the outside garbage containers remain free of refuse outside of the container and remain sanitary. He stated that the risk is potentially adverse effects on residents and staff.

A review of the waste disposal policy with a review date of July, 2023 revealed that each waste container shall be cleaned as needed.

INSP-0028958

Complete
Date: 6/26/2023 - 7/7/2023
Type: Other
Worksheet: Nursing Care Institution

Summary:

42 CFR 482.41 Nursing Home

The facility must meet the applicable provisions of the 2012 Edition of the Life Safety Code of the National Fire Protection Association

This is a recertification survey for Medicare under LSC 2012, Chapter 19, Existing. The entire facility, was surveyed on July 17, 2023.

The facility meets the standards, based on acceptance of a plan of correction.

Federal Comments:

42CFR 483.73, Long Term Care Facilities The facility must meet all applicable Federal, State and local emergency preparedness requirements as outlined in the Medicare and Medicaid Programs: Emergency Preparedness Requirements of Medicare and Medicaid Participating Providers and Suppliers Final Rule (81 FR 63860) September 16, 2016. No apparent deficiences noted at the time of the survey conducted on July 17, 2023.
42 CFR 482.41 Nursing Home The facility must meet the applicable provisions of the 2012 Edition of the Life Safety Code of the National Fire Protection Association This is a recertification survey for Medicare under LSC 2012, Chapter 19, Existing. The entire facility, was surveyed on July 17, 2023. The facility meets the standards, based on acceptance of a plan of correction.

✓ No deficiencies cited during this inspection.

INSP-0025796

Complete
Date: 4/6/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

The investigation of complaint AZ00193546 was conducted on April 6, 2023. No deficiencies were cited.

Federal Comments:

The investigation of complaint AZ00193545 was conducted on April 6, 2023. No deficiencies were cited.

✓ No deficiencies cited during this inspection.

INSP-0025254

Complete
Date: 3/22/2023 - 3/24/2023
Type: Complaint
Worksheet: Nursing Care Institution

Summary:

A Complaint survey was conducted on March 22, 2023 through March 24, 2023 with investigation of complaints: AZ00192645, AZ00190397, and AZ00190326. There were no deficiencies cited.

Federal Comments:

A Complaint survey was conducted on March 22, 2023 through March 24, 2023 with investigation of complaints: AZ00192643, AZ00190396, and AZ00190326. The following deficiencies were cited:

✓ No deficiencies cited during this inspection.