Md Home Health

DBA: BOWIE INVESTMENT GROUP INC
Home Health Agency | Medical

Facility Information

Address 7500 DREAMY DRAW DRIVE, SUITE 200, PHOENIX, AZ 85020
Phone 6022669971
License HHA0178 (Active)
License Owner BOWIE INVESTMENT GROUP, INC.
Administrator Alisa Jeffcoat
Capacity N/A
License Effective 6/1/2025 - 5/31/2026
CCN (Medicare) 037132
Services:

No services listed

3
Total Inspections
8
Total Deficiencies
1
Complaint Inspections

Inspection History

INSP-0135975

Complete
Date: 7/15/2025 - 7/18/2025
Type: Other
Worksheet: Home Health Agency
SOD Sent: 2025-09-25

Summary:

Federal Comments:

42 CFR Part 484 Home Health CareThe facility must meet all local, Federal and state emergency preparedness requirements as outlined in the Medicare and Medicaid programs: Emergency Preparedness Requirements of Medicare and Medicaid Participating Providers and Suppliers Final Rule (81 FR 63860) September 16, 2016.Deficiencies were noted at the time the survey was conducted on July 15, 2025 through July 18, 2025. 

Deficiencies Found: 2

Deficiency #1

Rule/Regulation Violated:
§403.748(c)(1), §416.54(c)(1), §418.113(c)(1), §441.184(c)(1), §460.84(c)(1), §482.15(c)(1), §483.73(c)(1), §483.475(c)(1), §484.102(c)(1), §485.68(c)(1), §485.542(c)(1), §485.625(c)(1), §485.727(c)(1), §485.920(c)(1), §486.360(c)(1), §491.12(c)(1), §494.62(c)(1). [(c) The [facility must develop and maintain an emergency preparedness communication plan that complies with Federal, State and local laws and must be reviewed and updated at least every 2 years [annually for LTC facilities]. The communication plan must include all of the following:] (1) Names and contact information for the following: (i) Staff. (ii) Entities providing services under arrangement. (iii) Patients' physicians (iv) Other [facilities]. (v) Volunteers. *[For Hospitals at §482.15(c) and CAHs at §485.625(c)] The communication plan must include all of the following: (1) Names and contact information for the following: (i) Staff. (ii) Entities providing services under arrangement. (iii) Patients' physicians (iv) Other [hospitals and CAHs]. (v) Volunteers. *[For RNHCIs at §403.748(c):] The communication plan must include all of the following: (1) Names and contact information for the following: (i) Staff. (ii) Entities providing services under arrangement. (iii) Next of kin, guardian, or custodian. (iv) Other RNHCIs. (v) Volunteers. *[For ASCs at §416.45(c):] The communication plan must include all of the following: (1) Names and contact information for the following: (i) Staff. (ii) Entities providing services under arrangement. (iii) Patients' physicians. (iv) Volunteers. *[For Hospices at §418.113(c):] The communication plan must include all of the following: (1) Names and contact information for the following: (i) Hospice employees. (ii) Entities providing services under arrangement. (iii) Patients' physicians. (iv) Other hospices. *[For HHAs at §484.102(c):] The communication plan must include all of the following: (1) Names and contact information for the following: (i) Staff. (ii) Entities providing services under arrangement. (iii) Patients' physicians. (iv) Volunteers. *[For OPOs at §486.360(c):] The communication plan must include all of the following: (2) Names and contact information for the following: (i) Staff. (ii) Entities providing services under arrangement. (iii) Volunteers. (iv) Other OPOs. (v) Transplant and donor hospitals in the OPO's Donation Service Area (DSA).
Evidence/Findings:
Based on review of facility policy, facility documentation and staff interview, it was determined the facility failed to include names and contact information for staff, patient physicians and entities providing services under arrangement in the facility communications plan.  Failure to provide contact information that could be needed during an emergency event in the facility communication plan can result in vital services being interrupted during an emergency event for staff and patients.

Deficiency #2

Rule/Regulation Violated:
Standard: Infection Prevention. The HHA must follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases.
Evidence/Findings:
Based on review of facility policies and procedures, documentation and staff interview it has been determined that the facility failed to ensure all personnel have documentation of a negative Mantoux skin test or other tuberculosis screening test dated within 12 months before the date the individual begins providing services on behalf of the healthcare institution. This deficient practice has the potential to place patients, colleagues, and members of the community at risk of unnecessary exposure to infectious tuberculosis.

INSP-0135976

Complete
Date: 7/15/2025
Type: Compliance (Annual)
Worksheet: Home Health Agency
SOD Sent: 2025-09-25

Summary:

The following deficiencies were found during the unannounced on-site State Compliance survey conducted on 07/15/2025 for Event #669EC-H1.Compliance Officer07/18/2025 

Deficiencies Found: 4

Deficiency #1

Rule/Regulation Violated:
R9-10-1206. Personnel B. An administrator shall ensure that a personnel record for each personnel member, employee, or volunteer: 1. Includes: c. Documentation of: i. The individual ' s qualifications, including skills and knowledge applicable to the individual's job duties;
Evidence/Findings:
Based on review of policies and procedures, documentation, and staff interview, it was determined the administrator failed to ensure that a personnel record for each personnel member includes documentation of an individual's qualifications. A.R.S.§36-411 requires home health agencies to verify current employees are not on the Adult Protective Services (APS) registry, pursuant to A.R.S.§46.459.  This deficient practice has the potential to negatively impact the health and safety of patients.

Deficiency #2

Rule/Regulation Violated:
R9-10-1206. Personnel B. An administrator shall ensure that a personnel record for each personnel member, employee, or volunteer: 1. Includes: c. Documentation of: iii. The individual ' s completed orientation and in-service education as required by policies and procedures;
Evidence/Findings:
Based on review of policies and procedures, documentation review and staff interview, the Department has determined that the administrator failed to ensure that personnel records contain evidence of orientation completion. Failure to ensure completion of orientation can result in personnel not being properly trained resulting in sub-standard patient care. 

Deficiency #3

Rule/Regulation Violated:
R9-10-1208. Patient Rights A. An administrator shall ensure that: 3. Policies and procedures include: b. Where patient rights are posted as required in subsection (A)(1).
Evidence/Findings:
Based on documentation review, and staff interviews, and observation the Department determined the hospice administrator failed to ensure that facility policies and procedures include where the patient rights are conspicuously posted. This deficient practice has the potential to hinder their ability to make informed decisions regarding their care.

Deficiency #4

Rule/Regulation Violated:
R9-10-113. Tuberculosis Screening B. A health care institution's chief administrative officer shall: 1. For an individual for whom baseline screening and documentation of freedom from infectious tuberculosis is required by an Article in this Chapter, as specified in subsection (A)(2)(a), obtain one of the following as evidence of freedom from infectious tuberculosis: a. Documentation of a negative Mantoux skin test or other tuberculosis screening test that: i. Is recommended by the U.S. Centers for Disease Control and Prevention (CDC), ii. Was administered within 12 months before the date the individual begins providing services at or on behalf of the health care institution or is admitted to the health care institution, and iii. Includes the date and the type of tuberculosis screening test; b. If the individual had a history of tuberculosis or documentation of latent tuberculosis infection, as defined in A.A.C. R9-6-1201, compliance with subsection (A)(2)(b); or c. If the individual had a positive Mantoux skin test or other tuberculosis screening test according to subsection (B)(1)(a) and does not have history of tuberculosis or documentation of latent tuberculosis infection, as defined in A.A.C. R9-6-1201, a written statement: i. That the individual is free from infectious tuberculosis, signed by a medical practitioner or local health agency, as defined in A.A.C. R9-6-101; and ii. Dated within 12 months before the date the individual begins providing services at or on behalf of the health care institution or is admitted to the health care institution; and
Evidence/Findings:
Based on review of facility policies and procedures, documentation and staff interview it has been determined that the facility's chief administrative officer has failed to ensure all personnel have documentation of a negative Mantoux skin test or other tuberculosis screening test dated within 12 months before the date the individual begins providing services on behalf of the healthcare institution. This deficient practice has the potential to  place patients, colleagues, and members of the community at risk of unnecessary exposure to infectious tuberculosis.

INSP-0031819

Complete
Date: 8/30/2023 - 9/1/2023
Type: Complaint
Worksheet: Home Health Agency

Summary:

The following deficiency was found at the time of the on-site, unannounced State Licensure Complaint Investigation conducted on August 30, 31, 2023 with event #60E1D-H1, for complaint intakes #98212, and #99978.   Steve Schuman, RN   Health Compliance Officer September 1, 2023

Deficiencies Found: 2

Deficiency #1

Rule/Regulation Violated:
Evidence/Findings:
The following deficiency was found at the time of the on-site, unannounced State Licensure Complaint Investigation conducted on August 30, 31, 2023 with event #60E1D-H1, for complaint intakes #98212, and #99978.
 
Steve Schuman, RN  
Health Compliance Officer
September 1, 2023

Deficiency #2

Rule/Regulation Violated:
R9-10-109.Changes Affecting a License
C. A licensee shall ensure that the Department is notified in writing, according to A.R.S. § 36-425(I), of a change in the chief administrative officer of the health care institution.
Evidence/Findings:
Based on facility record review and interviews, and review of the State Agency data base, the Department determined the administrator failed to notify the Department in writing according to A.R.S. § 36-425(I), of a change in the chief administrative officer of the Home Health Agency. Failure to notify the Department of a change in the chief administrative officer of the Home Health Agency may result in a disruption to patient care.
 
Findings include: