EMERALD GROVES CENTRAL

Based on observation, record review, documentation review, and interview, the manager failed to ensure a caregiver provided documentation of completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers, for one individual hired as a caregiver. The deficient practice posed a risk if E2 was not qualified to provide the required services.

Findings include:

1. The Compliance Officer observed E1 and E2 working at the facility upon arrival at 8:20 AM.

2. A review of E2's (hired in 2021) personnel record revealed E2 was hired as a caregiver. The record revealed a caregiver certificate (dated May 15, 2012) from "Platinum Training Services LLC...ALTP0185."

3. A review of https://nciaboard.az.gov/news/caregiver-certificate-verification website revealed the caregiver training program "ALTP #185" was valid from July 16, 2012 through August 2, 2013.

4. A review of https://nciaboard.az.gov/news/fraudulent-caregiver-certificates revealed E2 had not completed a caregiver training program.

5. In an interview, E2 reported E2 completed caregiver training at an assisted living facility E2 worked at previously.

6. In a joint interview, E3 and E4 acknowledged E2 did not provide documentation of completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers.

Based on observation, record review, documentation review, and interview, the administrator failed to ensure sufficient personnel members were present on a behavioral health residential facility's premises with the qualifications, experience, skills, and knowledge necessary to meet the needs of a resident, and ensure the health and safety of a resident. The deficient practice posed a risk as a qualified personnel member was not present to meet a resident's needs and ensure the health and safety of a resident.

Findings include:

1. The Compliance Officer observed E1 and E2 working at the facility upon arrival at 8:20 AM.

2. A review of E2's (hired in 2021) personnel record revealed E2 was hired as a caregiver. The record revealed a caregiver certificate (dated May 15, 2012) from "Platinum Training Services LLC...ALTP0185."

3. A review of https://nciaboard.az.gov/news/caregiver-certificate-verification website revealed the caregiver training program "ALTP #185" was valid from July 16, 2012 through August 2, 2013.

4. A review of https://nciaboard.az.gov/news/fraudulent-caregiver-certificates revealed E2 had not completed a caregiver training program.

5. In an interview, E2 reported E2 completed caregiver training at an assisted living facility E2 worked at previously.

6. In a joint interview, E3 and E4 acknowledged the assisted living facility did not have a caregiver with the qualifications, experience, skills, and knowledge necessary to meet the needs of a resident and ensure the health and safety.