BROOKDALE TRAIL RIDGE

Assisted Living Center | Assisted Living

Facility Information

Address 21739 North 151st Avenue, Sun City West, AZ 85375
Phone 6235463650
License AL6361C (Active)
License Owner BREA SUN CITY WEST LLC
Administrator SHARTEL A HERNANDEZ
Capacity 56
License Effective 11/1/2025 - 10/31/2026
Services:
12
Total Inspections
1
Total Deficiencies
12
Complaint Inspections

Inspection History

INSP-0162544

Complete
Date: 10/30/2025
Type: Complaint
Worksheet: Assisted Living Center
SOD Sent: 2025-10-31

Summary:

No deficiencies were found during the on-site investigation of complaint 00149048 conducted on October 30, 2025

✓ No deficiencies cited during this inspection.

INSP-0159262

Complete
Date: 9/8/2025
Type: Complaint
Worksheet: Assisted Living Center
SOD Sent: 2025-09-12

Summary:

No deficiencies were found during the on-site investigation of complaints 00143469, 00143483, 00143460, and 00143461 conducted on September 8, 2025.

✓ No deficiencies cited during this inspection.

INSP-0134914

Complete
Date: 6/25/2025
Type: Complaint
Worksheet: Assisted Living Center
SOD Sent: 2025-06-25

Summary:

No deficiencies were found during the on-site investigation of complaints 00134428 and 00134474 conducted on June 25, 2025.

✓ No deficiencies cited during this inspection.

INSP-0119781

Complete
Date: 4/7/2025
Type: Complaint
Worksheet: Assisted Living Center
SOD Sent: 2025-04-10

Summary:

No deficiencies were found during the on-site investigation of complaint #00125286 conducted on April 7, 2025.

✓ No deficiencies cited during this inspection.

INSP-0115473

Complete
Date: 3/31/2025
Type: Complaint
Worksheet: Assisted Living Center
SOD Sent: 2025-04-02

Summary:

No deficiencies were found during the on-site investigation of complaint 00124132 and 00124133 conducted on March 31, 2025.

✓ No deficiencies cited during this inspection.

INSP-0064842

Complete
Date: 1/21/2025
Type: Complaint
Worksheet: Assisted Living Center
SOD Sent: 2025-02-03

Summary:

An on-site investigation of complaints AZ00222114, AZ00222128, and AZ00218501 was conducted on January 21, 2025, and no deficiencies were cited :

✓ No deficiencies cited during this inspection.

INSP-0064841

Complete
Date: 10/24/2024
Type: Complaint
Worksheet: Assisted Living Center
SOD Sent: 2024-12-11

Summary:

An on-site investigation of complaint AZ00217814 was conducted on October 24, 2024, and no deficiencies were cited.

✓ No deficiencies cited during this inspection.

INSP-0064838

Complete
Date: 10/7/2024
Type: Complaint;Compliance (Annual)
Worksheet: Assisted Living Center
SOD Sent: 2024-11-18

Summary:

No deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00216960 conducted on October 7, 2024.

✓ No deficiencies cited during this inspection.

INSP-0064840

Complete
Date: 9/17/2024 - 10/16/2024
Type: Complaint
Worksheet: Assisted Living Center
SOD Sent: 2024-10-28

Summary:

An on-site investigation of complaints AZ00211816 and AZ00216059 were conducted on September 17, 2024 and a documentation review was completed on October 16, 2024. No deficiencies were cited.

✓ No deficiencies cited during this inspection.

INSP-0064837

Complete
Date: 4/23/2024
Type: Complaint
Worksheet: Assisted Living Center
SOD Sent: 2024-05-21

Summary:

An on-site investigation of complaint AZ00209278 was conducted on April 23, 2024, and the following deficiency was cited :

Deficiencies Found: 1

Deficiency #1

Rule/Regulation Violated:
J. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall:
2. Report the suspected abuse, neglect, or exploitation of the resident according to A.R.S. § 46-454;
Evidence/Findings:
Based on documentation review and interview, the manager failed to immediately report suspected abuse according to A.R.S. \'a7 46-454.

Findings include:

1. A.R.S. \'a7 46-454(A) stated "...other person who has responsibility for the care of a vulnerable adult and who has a reasonable basis to believe that abuse, neglect or exploitation of the adult has occurred shall immediately report or cause reports to be made of such reasonable basis to a peace officer or to the adult protective services central intake unit ... All of the above reports shall be made immediately by telephone or online."

2. A.R.S. \'a7 46-454(B) stated "If an individual prescribed in subsection A of this section is an employee or agent of a health care institution as defined in section 36-401 and the health care institution's procedures require that all suspected abuse, neglect and exploitation be reported to adult protective services as required by law..."

3. R9-10-101.110 stated "Immediate" means without delay.

4. E1 provided documentation on a reportable event for R1. The documentation revealed notes dated March 6, 2024 at approximately 11:00 pm that reported an allegation of sexual abuse. E1 reported E2 was pulled off shift for an internal investigation. E1's notes documented APS was notified on March 8, 2024.

5. In an interview, E1 acknowledged documentation was not available that showed R1's s incident was reported immediately according to A.R.S. \'a7 46-454.

INSP-0064836

Complete
Date: 1/25/2024
Type: Complaint
Worksheet: Assisted Living Center
SOD Sent: 2024-01-29

Summary:

An on-site investigation of complaint AZ00205422 was conducted on January 25, 2024, and no deficiencies were cited .

✓ No deficiencies cited during this inspection.

INSP-0064835

Complete
Date: 5/15/2023
Type: Complaint;Compliance (Annual)
Worksheet: Assisted Living Center
SOD Sent: 2023-06-07

Summary:

No deficiencies were found during the compliance inspection and investigation of complaint #AZ00194851 conducted on May 15, 2023. Based on this deficiency-free compliance inspection, the Department shall not conduct a compliance inspection for twenty-four months, according to A.R.S. \'a7 36-425(E). Subsection (E) does not prohibit the Department from enforcing licensing requirements as authorized by A.R.S. \'a7 36-424.

✓ No deficiencies cited during this inspection.