DESERT HOME BY PLATINUM CARE HOMES

Assisted Living Home | Assisted Living

Facility Information

Address 5940 East 5th Street, Tucson, AZ 85711
Phone 5203939952
License AL12506H (Active)
License Owner PLATINUM CARE HOMES, INC.
Administrator VALERI WALKER
Capacity 10
License Effective 6/29/2025 - 6/28/2026
Services:
6
Total Inspections
3
Total Deficiencies
2
Complaint Inspections

Inspection History

INSP-0158767

Complete
Date: 8/29/2025
Type: Compliance (Annual)
Worksheet: Assisted Living Home
SOD Sent: 2025-09-08

Summary:

The following deficiencies were found during the on-site compliance inspection conducted on August 29, 2025:

Deficiencies Found: 1

Deficiency #1

Rule/Regulation Violated:
R9-10-817.B.3.b. Medication Services<br> B. If an assisted living facility provides medication administration, a manager shall ensure that: <br>3. A medication administered to a resident: <br>b. Is administered in compliance with a medication order, and
Evidence/Findings:
<p>Based on record review and interview, the manager failed to ensure medications were administered to a resident in compliance with a medication order, for two of two sampled residents.</p><p><br></p><p>Findings include:</p><p><br></p><p>1. A review of R1's and R2's medical records revealed each resident had a current service plan which included medication administration.</p><p><br></p><p>2. A review of R1's and R2's medical records revealed signed lists of medication orders from each resident's primary care physician.</p><p><br></p><p>3. A review of R1's and R2's medical records revealed an electronic Medication Administration Record (eMAR), dated July 2025, for each resident. The eMARs documented the medications provided to each resident. However, both eMARs included multiple errors and omissions where medication had not been documented to have been administered in compliance with a medication order.</p><p><br></p><p>4. In an interview, E1 reported having some difficulty with their electronic health record.</p><p><br></p><p>5. In an exit interview, the findings were reviewed with E1 and no additional information was provided.</p>
Temporary Solution:
Upon the error being recognized, we immediately reached out to the NP who provided corrected orders and compared the Mars to the orders to confirm everything matches.

We immediately scheduled a mandatory staff meeting to review how to input vitals into our eMAR system and save the vitals appropriately to the eMAR. (9/1/2025 at 11am)
Permanent Solution:
In order to prevent these errors moving forward we are transitioning back to paper MARs from the electronic MARS. Allows for more eyes to observe and recognize and report any errors that they may come across.
Person Responsible:
Jessica Burkett/Manager

INSP-0093645

Complete
Date: 12/2/2024
Type: Complaint
Worksheet: Assisted Living Home
SOD Sent: 2024-12-09

Summary:

An on-site investigation of complaint AZ00218897 was conducted on December 2, 2024 and no deficiencies were cited.

✓ No deficiencies cited during this inspection.

INSP-0093644

Complete
Date: 10/22/2024
Type: Complaint
Worksheet: Assisted Living Home
SOD Sent: 2024-10-23

Summary:

An on-site investigation of complaint AZ00217500 was conducted on October 22, 2024, and no deficiencies were cited :

✓ No deficiencies cited during this inspection.

INSP-0093642

Complete
Date: 7/12/2024
Type: Compliance (Annual)
Worksheet: Assisted Living Home
SOD Sent: 2024-07-17

Summary:

The following deficiencies were found during the on-site compliance inspection conducted on July 12, 2024:

Deficiencies Found: 2

Deficiency #1

Rule/Regulation Violated:
A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that:
3. Includes the following:
c. The amount, type, and frequency of assisted living services being provided to the resident, including medication administration or assistance in the self-administration of medication;
Evidence/Findings:
Based on record review and interview, the manager failed to ensure each resident's written service plan accurately included the amount, type and frequency of assisted living services being provided to the resident, including medication administration or assistance in the self-administration of medications, for one of two sampled residents.

Findings include:

1. A review of R2's medical record revealed a current service plan, dated May 14, 2024, for directed care services. The service plan stated, "Basic Hydration, Offer at least 1 glass of liquid at every meal, in between meals, and throughout the day. Encourage [R2] to drink water or other beverage he/she likes every 1-2 hours throughout the day. Encourage [R2] to limit the amount of beverages that contain caffeine."

2. A review of R2's medical record revealed discharge summary from a hospital, dated the day of R2's admission. The discharge summary was electronically signed by a physician and included the following treatment order:
"Hyponatremia, -122-->128-->127-->131-->129. Labs consistent with SIADH. Continue salt tabs. Adjusted fluid restriction to 1500 ml/day."

3. A review of R2's medical record revealed a document titled, "Platinum Care Homes, Inc, Admission, Medication, Diagnosis & Treatment orders." The document was signed by a medical practioner on the day of R2's admission. The document included the order, "Special Diet & Instructions: Fluid Restriction 2 Liters/day."

4. A review of R2's medical record revealed an order to discontinue the fluid restriction was not available for review.

5. In an interview, E1 and E2 acknowledged R2's service plan did not include fluid intake monitoring as ordered.

Deficiency #2

Rule/Regulation Violated:
F. When medication is stored by an assisted living facility, a manager shall ensure that:
1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
Evidence/Findings:
Based on observation and interview, the manager failed to ensure medication stored by the facility was stored in a separate locked area used only for medication storage.

Findings include:

1. During an environmental inspection of the facility, the Compliance Officer observed a kitchen cabinet used to store resident medications, including Naproxen, Ibuprofen, and Melatonin, did not have a lock.

2. In an interview, E1 acknowledged medication stored by the facility was not stored in a separate locked area used only for medication storage.

INSP-0093641

Complete
Date: 8/22/2023
Type: Initial Monitoring
Worksheet: Assisted Living Home
SOD Sent: 2023-08-23

Summary:

No deficiencies were found during the on-site abbreviated initial follow-up inspection conducted on August 22, 2023.

✓ No deficiencies cited during this inspection.

INSP-0093640

Complete
Date: 5/12/2023 - 6/29/2023
Type: Compliance (Initial)
Worksheet: Assisted Living Home
SOD Sent: 2023-07-03

Summary:

No deficiencies were found during the on-site initial inspection conducted on May 12, 2023, and the off-site documentation review completed on June 29, 2023.

✓ No deficiencies cited during this inspection.