Rule/Regulation Violated:
D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver:
1. Immediately notifies the resident's emergency contact and primary care provider; and
Evidence/Findings:
Based on documentation review and interview, the manager failed to ensure when a resident had an incident resulting in the resident needing medical services, a caregiver immediately notified the resident's emergency contact and primary care provider, for one of two residents reviewed who had an accident, emergency, or injury resulting in the resident needing medical services.
Findings include:
1. A review of R1's medical record revealed a document, dated January 2025, which documented R1's temperature, blood pressure, pulse, and oxygen saturation. This log included the following dates and times when R1's systolic blood pressure was over 180, indicating R1 was having a hypertensive crisis, an emergency requiring immediate medical services:
- January 1, 2025 (time not documented), 195;
- January 5, 2025 (time not documented), 193;
- January 7, 2025 (time not documented), 204;
- January 8, 2025 (time not documented), 194;
- January 9, 2025 (time not documented), 225;
- January 11, 2025 (time not documented), 193;
- January 12, 2025 (time not documented), 195; and
- January 16, 2025 (time not documented), 190.
2. A review of R1's medical record revealed documentation of incident reports or medical services provided to R1 on the aforementioned dates and times, related to R1's blood pressure, were not available for review.
3. In an interview, E1 acknowledged documentation of the immediate notification of R1's emergency contact and primary care provider, when R1 had an emergency, were not available for review.
Summary:
The following deficiencies were found during the on-site compliance inspection conducted on June 24, 2025: