THE GROVES ASSISTED LIVING PLACE LLC-APPLE

Assisted Living Home | Assisted Living

Facility Information

Address 4034 East Pima Street, Tucson, AZ 85712
Phone 5203475490
License AL11748H (Active)
License Owner THE GROVES ASSISTED LIVING PLACE LLC
Administrator NORMA CHACON
Capacity 10
License Effective 12/29/2024 - 12/28/2025
Services:
6
Total Inspections
7
Total Deficiencies
4
Complaint Inspections

Inspection History

INSP-0134922

Complete
Date: 6/24/2025
Type: Compliance (Annual)
Worksheet: Assisted Living Home
SOD Sent: 2025-07-07

Summary:

The following deficiencies were found during the on-site compliance inspection conducted on June 24, 2025:

Deficiencies Found: 1

Deficiency #1

Rule/Regulation Violated:
R9-10-816.B.3.b. Medication Services<br> B. If an assisted living facility provides medication administration, a manager shall ensure that: <br> 3. A medication administered to a resident: <br> b. Is administered in compliance with a medication order, and
Evidence/Findings:
<p>Based on record review and interview, the manager failed to ensure a medication administered to a resident was administered in compliance with a medication order, for one of two sampled residents.</p><p><br></p><p>Findings include:</p><p><br></p><p><br></p><ol><li>A review of R1's medical record revealed a service plan, dated June 6, 2025, for directed care services including medication administration.</li><li>A review of R1's medical record revealed an order, dated June 18, 2025 for "Metoprolol, Hold for SBP <110 or HR <60, 12.5 mg / 1-PO / BID."</li><li>A review of R1's medical record revealed a medication administration record (MAR) dated June 2025. The MAR included the following entries:<ol><li>On June 1, 2025 at 8 PM, R1's systolic blood pressure (SBP) was 108, however, metoprolol had been administered;</li><li>On June 2, 2025 at 8 AM, R1's SBP was 103, however, metoprolol had been administered;</li><li>On June 10, 2025 at 8 PM, R1's SBP was 103, however, metoprolol had been administered;</li><li>On June 22, 2025 at 8 AM, R1's SBP was 108, however, metoprolol had been administered; and</li><li>On June 23, 2025 at 8 AM, R1's SBP was 104, however, metoprolol had been administered.</li></ol></li><li>In an interview, E1 acknowledged a medication administered to R1 had not been administered as ordered.</li></ol>
Temporary Solution:
Had a meeting with caregivers, explaining the importance of the BP on residents with medications.
Will do a more detail training.
Permanent Solution:
Did a Training with Caregivers and created a new form to be able to have the caregivers understand, when the resident has BP parameters.
Person Responsible:
Norma Chacon

INSP-0090486

Complete
Date: 1/24/2025
Type: Complaint
Worksheet: Assisted Living Home
SOD Sent: 2025-02-05

Summary:

An on-site investigation of complaint AZ00222308 was conducted on January 24, 2025, and the following deficiencies were cited :

Deficiencies Found: 1

Deficiency #1

Rule/Regulation Violated:
D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver:
1. Immediately notifies the resident's emergency contact and primary care provider; and
Evidence/Findings:
Based on documentation review and interview, the manager failed to ensure when a resident had an incident resulting in the resident needing medical services, a caregiver immediately notified the resident's emergency contact and primary care provider, for one of two residents reviewed who had an accident, emergency, or injury resulting in the resident needing medical services.

Findings include:

1. A review of R1's medical record revealed a document, dated January 2025, which documented R1's temperature, blood pressure, pulse, and oxygen saturation. This log included the following dates and times when R1's systolic blood pressure was over 180, indicating R1 was having a hypertensive crisis, an emergency requiring immediate medical services:
- January 1, 2025 (time not documented), 195;
- January 5, 2025 (time not documented), 193;
- January 7, 2025 (time not documented), 204;
- January 8, 2025 (time not documented), 194;
- January 9, 2025 (time not documented), 225;
- January 11, 2025 (time not documented), 193;
- January 12, 2025 (time not documented), 195; and
- January 16, 2025 (time not documented), 190.

2. A review of R1's medical record revealed documentation of incident reports or medical services provided to R1 on the aforementioned dates and times, related to R1's blood pressure, were not available for review.

3. In an interview, E1 acknowledged documentation of the immediate notification of R1's emergency contact and primary care provider, when R1 had an emergency, were not available for review.

INSP-0090485

Complete
Date: 9/27/2024
Type: Complaint
Worksheet: Assisted Living Home
SOD Sent: 2024-10-04

Summary:

An on-site investigation of complaint AZ00216602 was conducted on September 27, 2024, and no deficiencies were cited :

✓ No deficiencies cited during this inspection.

INSP-0090483

Complete
Date: 5/29/2024
Type: Complaint;Compliance (Annual)
Worksheet: Assisted Living Home
SOD Sent: 2024-06-04

Summary:

The following deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00210716 and AZ00200009, conducted on May, 29, 2024:

Deficiencies Found: 2

Deficiency #1

Rule/Regulation Violated:
36-420.04. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document
D. An assisted living center or assisted living home shall maintain a copy of the document provided to the emergency responder and documentation of the actions required by subsection B of this section for a period of two years after the date of the emergency.
Evidence/Findings:
Based on documentation review, record review, and interview, the assisted living center failed to maintain a copy of the documentation provided to an emergency responder, for one of one sampled residents for whom an emergency responder had been contacted.

Findings include:

1. A review of facility documentation revealed an incident report dated May 12, 2024 for R2. The incident report stated, "Around 3:15 AM I heard a noise, at [R2's] room. Went to see and [R2] was on the floor. I asked what happened, [R2] said [they] tried to get up from the bed by themselves without calling and slipped between bed and wheelchair and fell to the floor......Call to 911 immediately, and while waiting notified [E1] Manager."

2. The Compliance Officer requested to review the facility's copy of the documentation which had been provided to the emergency responder after R2's incident. However, the documentation was not provided for review.

3. In an interview, E1 acknowledged a copy of the documentation given to the emergency responder for each resident was not available for review as required by ARS 36-420.04.

Deficiency #2

Rule/Regulation Violated:
D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver:
1. Immediately notifies the resident's emergency contact and primary care provider; and
Evidence/Findings:
Based on documentation review and interview, the manager failed to ensure a caregiver or an assistant caregiver immediately notified the resident's emergency contact and primary care provider when a resident had an accident, emergency, or injury that resulted in the resident needing medical services.

Findings include:

1. A review of facility documentation revealed an incident report dated May 12, 2024 for R2. The incident report stated, "Around 3:15 AM I heard a noise, at [R2's] room. Went to see and [R2] was on the floor. I asked what happened, [R2] said [they] tried to get up from the bed by themselves without calling and slipped between bed and wheelchair and fell to the floor......Call to 911 immediately, and while waiting notified [E1] Manager." The incident report indicated 911 was called at 3:20 AM, The resident's emergency was contacted at 6:00 AM, and R2's primary care provider was not notified of the incident.

2. In an interview, E1 reported E1 emailed R2's primary care provider at around 6:00 AM, the same time as the notification of the emergency contact. E1 acknowledged the incident report documentation indicated the caregiver had not immediately notified the emergency contact and primary care physician when R2 had an accident and required medical services.

INSP-0090481

Complete
Date: 7/3/2023
Type: Compliance (Annual)
Worksheet: Assisted Living Home
SOD Sent: 2023-07-11

Summary:

The following deficiencies were found during the on-site compliance inspection conducted on July 3, 2023:

Deficiencies Found: 2

Deficiency #1

Rule/Regulation Violated:
A. A manager shall ensure that:
6. Hot water temperatures are maintained between 95º F and 120º F in areas of an assisted living facility used by residents;
Evidence/Findings:
Based on observation and interview, the manager failed to ensure the hot water temperature was maintained between 95 \'b0F and 120 \'b0F in areas of the assisted living facility used by residents.

Findings include:

1. During an environmental inspection of the facility, the Compliance Officer observed the hot water temperature measured at 125.8\'b0 F in a shared bathroom adjacent to the living room.

2. In an interview, E1 acknowledged the hot water temperatures were not maintained between 95 \'b0F and 120 \'b0F.

Deficiency #2

Rule/Regulation Violated:
D. A manager shall ensure that:
7. If not furnished by a resident, each sleeping area has:
f. Adjustable window covers that provide resident privacy.
Evidence/Findings:
Based on observation and interview, the manager failed to ensure each sleeping area had adjustable window covers that provided resident privacy.

Findings include:

1. During an environmental tour of the facility, the Compliance Officer observed a resident bedroom, marked bedroom #2 on the facility floor plan, had two resident beds. However, the bedroom did not have adjustable window covers.

2. During an environmental tour of the facility, the Compliance Officer observed a resident bedroom, marked bedroom #3 on the facility floor plan, had two resident beds. However, the bedroom did not have adjustable window covers.

3. During an environmental tour of the facility, the Compliance Officer observed a resident bedroom, marked bedroom #5 on the facility floor plan, had two resident beds. However, the bedroom did not have adjustable window covers.

4. In an interview, E1 reported the facility was in the process of replacing window blinds in the facility. E1 acknowledged the three bedrooms did not have adjustable window covers for resident privacy.

INSP-0090479

Complete
Date: 12/22/2022
Type: Complaint
Worksheet: Assisted Living Home
SOD Sent: 2022-12-28

Summary:

An on-site investigation of complaint AZ00187637 was conducted on December 22, 2022. Four of four allegations were unable to be substantiated and the following deficiency was cited:

Deficiencies Found: 1

Deficiency #1

Rule/Regulation Violated:
A. A manager shall ensure that:
11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
Evidence/Findings:
Based on observation and interview, the manager failed to ensure poisonous or toxic materials were stored in a locked area and inaccessible to residents.

Findings include:

1. During a facility tour, the Compliance Officer observed three five-gallon paint buckets in the back yard of the facility.

2. In an interview, E1 acknowledged poisonous or toxic materials were not stored in a locked area and inaccessible to residents.