Evidence/Findings:
Based on documentation review, record review, and interview, the manager failed to ensure a personnel record for each employee included documentation of the individual's completed in-service education, for three of four caregivers sampled. The deficient practice posed a risk as the Department was unable to determine substantial compliance as the documentation was not in the personnel records during the inspection, and the documentation was not provided within two hours after a Department request.
Findings include:
1. A review of facility documentation revealed a policy and procedure titled "In-Service Education" (dated February 17, 2020). The policy and procedure stated " ...Each manager and caregiver will as a minimum complete at least 12 hours of ongoing training ...every 12 months from the starting date of employment ..."
2. A review of E1's (hired in 2020) personnel record revealed completed in-service education, every 12 months from the starting date of employment, was not available for review.
3. A review of E2's (hired in 2020) personnel record revealed completed in-service education, every 12 months from the starting date of employment, was not available for review.
4. A review of E4's (hired in 2021) personnel record revealed completed in-service education was not available for review.
5. In an interview, E1 acknowledged E1's, E2's, and E4's in-service education required by the facility's policy and procedure was not available for review.
Summary:
No deficiencies were found during the on-site compliance inspection conducted on November 19, 2024.