Evidence/Findings:
<p>Based on observation, documentation review, and interview, the manager failed to ensure documentation was maintained of the caregivers and assistant caregivers working each day, including the hours worked by each. The deficient practice posed a risk as there was no documentation to identify the staff that was present each day to ensure the health and safety of residents, <span style="background-color: rgb(255, 255, 255);">and the department was provided with false and misleading documentation. </span></p><p><br></p><p><br></p><p>Findings include:</p><p><br></p><p><br></p><p><br></p><p>1. When the Compliance Officers arrived at the facility on June 26, 2025, the manager was not present. E3 and E4 were the only personnel at the facility providing services to residents. E1 arrived at the facility a few minutes after.</p><p><br></p><p><br></p><p><br></p><p><span style="background-color: rgb(255, 255, 255);">2. During the environmental tour, the Compliance Officers observed that there was a work schedule posted for the month of June. However, E3, E4, and E5 were on the </span><span style="background-color: rgb(255, 255, 255); color: rgb(68, 68, 68);">posted </span><span style="background-color: rgb(255, 255, 255);">work schedule.</span></p><p><br></p><p><br></p><p><br></p><p>3. A review of department documentation revealed a police report received on July 07, 2025. The police report reported that E3 and E5 had provided false identification to the Police Officer, and E3’s and E5’s real identities were E6 and E8.</p><p><br></p><p><br></p><p><br></p><p>6. On July 14, 2025, the Compliance Officers conducted a follow-up inspection. When the Compliance Officers arrived at the facility, E3 and E4 were the only personnel at the facility.</p><p><br></p><p><br></p><p><br></p><p>7. In an interview, E3 and E4 reported that their actual identities were E6 and E7, and that E5 was actually E8.</p><p><br></p><p><br></p><p><br></p><p>8. A few minutes after the Compliance Officers arrived, E2 arrived and reported that on June 26, 2025, E1 had provided <span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255);">fake </span>personnel files for E6, E7, and E8, and E6 and E7 were assistant caregivers.</p><p><br></p><p> </p><p><br></p><p>9. A review of the work schedule posted for June 2025 was false, and E6, E7, and E8 were not on the work schedule posted for June.</p><p><br></p><p><br></p><p><br></p><p>10. In an interview, E2 acknowledged that documentation was not maintained of the caregivers and assistant caregivers working each day, including the hours worked, and the department was provided false and misleading documentation.</p>
Summary:
The following deficiencies were found during the on-site compliance inspection and investigation of complaint 00134604 conducted on June 26, 2025, and a follow-up inspection conducted on July 14, 2025: